This is the second purchase I have made with this company. They have good products at reasonable prices but it’s their customer service that sets them apart from the ‘big players’ in their market, I... Voir plus
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Lisez les avis des autres
Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... Voir plus
L'entreprise a répondu
Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... Voir plus
Stunning sofa and really good price. Arranging delivery was easy and communication with delivery was also fantastic as they give you a really good time frame so your not waiting around all day.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.
Coordonnées de contact
Suite 19, 34 Third Avenue, BN3 2PD, Hove, Royaume-Uni
- 01273917326
- sales@nextdaysofas.co.uk
- nextdaysofas.co.uk
4,7
Excellent
765 avis
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Excellent service
Excellent service. Helpful delivery team. Very pleased with the sofa - comfortable, attractive and functional with excellent attention to detail.
7 octobre 2025
Excellent customer service
Lee at Next Day Sofas was very friendly and extremely fair and customer focused when a problem arose with my order. His response was immediate and very professional, and more than resolved the issue.
30 juillet 2025
Avis spontané
Was impressed with the efficiency and…
Was impressed with the efficiency and friendly approach
29 septembre 2025
I was dubious about purchasing a lathe…
I was dubious about purchasing a large item online without physically seeing the sofa. The communication I received was excellent. Really pleased with the sofa/quality. I opted for the one man delivery service and have to say, he was brilliant and really helpful. I would highly recommend
16 septembre 2025
Found this company on line ordered a…
Found this company on line ordered a leather sample promised next day it arrived on time
Phoned the sales team and ordered 3seater Richmond sofa the young lady I spoke to was polite friendly and knowledgeable she explained in detail the next steps and everything she said would happen
Happened.Excellent service and good value for money product
16 septembre 2025
We would highly recommend them.
From the very first phone call, whichever lady you spoke too they were extremely helpful and friendly.
Our sofa is fabulous, for £500 you could afford to replace it yearly!
We would highly recommend them.
Delivery men don't speak much English so are a tad on the quite side but they did their job, they work for another company.
16 septembre 2025
it arrived in good time with care.
2 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Next day sofas what a laugh
I'm not going to lie the sofas are great and well worth the money it's the delivery company that are rubbish we ended up waiting three weeks for our sofas, we paid the extra money for in house two man delivery and they were just crap, they lost yea lost one of the sofas then when they finally delivered it basically chucked it the lounge didn't assemble it, didn't take the boxes this delivery company let Next day sofas image slip drastically.
21 août 2025
Avis spontané
Réponse de Next Day Sofas
Dear Chris
Thanks for taking the time to write a review and thank you for your kind words about the Sofas you ordered.
I have already spoken to the third-party delivery company about your order and raised a complaint as the service you received was unacceptable.
Please be advised that delivery was free, and you didn't pay extra for the two-man delivery; this is included in the price for all of our range.
Once i get a response from the couriers, i will come back to you.
If you wish to chat further about your order, feel free to call me on 01273 917326
Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
Very happy with my new sofa
Very happy with my new sofa. It was delivered on time and was packaged with care. The drivers were respectful and helpful.
18 août 2025
Cheap and badly made
Bought a 3 and 2x2 leather sofas. Only used for 3 months and the 3 seater is being binned. The stuffing collapsed and horrendous quality. Guess you get what you pay for. Now ordered from a genuine leather company.
15 mai 2025
Avis spontané
The delivery men informed me how long…
The delivery men informed me how long they will be and we're very polite. Love the sofa too
15 juillet 2025
Excellent quality and design!
Nice people to deal with!
I'm so delighted with my lovely Fairfax 2 seater sofa. Beautiful quality, so comfortable and the design is timeless.
Fitted into the tight space I'd allocated exactly (so measurements were spot on!) And I'm now the envy of all my friends.
I wanted it assembled for me, so I didn't mind waiting that bit longer for delivery. The 2 men were friendly and efficient, and completed the task quickly.
Thank you so much NEXT DAY SOFAS!
7 juillet 2025
Avis spontané
Complaint against Next Day Sofa
Complaint against Next Day Sofa
I purchased a set of sofas (one 3-seater and one 2-seater) from Next Day Sofa. After only 6 months of use, the 3-seater sofa developed a defect. A technician was sent to my home and the company promptly replaced the sofa.
However, after 1 year and 2 months, the 2-seater sofa developed the exact same issue. Another technician came to assess it and informed me that the sofa would likely be replaced, as it was a similar defect to the previous one.
To my surprise, I later received a call from the company saying they would not replace the sofa, accusing me of having damaged it with a key. This accusation is completely unfounded and unacceptable. I have always taken great care of my furniture, and it is clear that the problem is due to a manufacturing defect or poor product quality.
I am extremely disappointed with the company’s stance. At first, they showed good customer support, but now they refuse to take responsibility for the defect. I feel disrespected as a customer and harmed by this lack of care.
I strongly urge Next Day Sofa to reconsider this decision and honor their commitment to quality and respect for the customer. Otherwise, I will take the necessary steps to protect my consumer rights.
7 juillet 2025
Avis spontané
Réponse de Next Day Sofas
Dear Edijiany,
Thanks for taking the time to write a review. I am truly sorry you are not happy with how we handled your complaint and order.
You received your 3 + 2 seat sofas in February 2024. You reported an issue on the 3 seat after six months, so we sent an independent furniture technician out who confirmed there were some splits on the seams and we replaced the sofa for you.
You contacted us again outside of the one year warranty to say the same thing was happening on the 2 seat sofa, As a goodwill gesture we agreed to send someone to look at the fault but this time the fault reported and images sent were more in line with customer misuse/damage than a manafactruing fault as it was a clean slit on the leather on the seat cushion and the indenpent furniture assesor put this down as an invalid claim rather than a manafacturing fault.
I feel we have acted responsibly, quickly, and fairly in response to your issues.
If you wish to chat further, feel free to call me on 01273 917326.
Many Thanks
Lee Burridge
Customer Service
Very fast delivery
Very fast delivery. Pleased with our purchase, good quality sofa at an exceptional price
10 juin 2025
from initially ordering until delivery…
from initially ordering until delivery I was kept informed as to what was happening with delivery and when sofa arrived I was very pleased with quality.The only thing I was not happy with was that they left packaging in garden but when I questioned this they told me it was in case I wanted to return it
10 juin 2025
Excellent
Quick delivery and great price
Had loads of compliments on my sofa Very comfortable and plenty padding Very happy customer
4 juin 2025
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