Mary Grace was outstanding! She was most helpful answering questions about my fixed annuity with myself and financial adviser so that I understood since I am now 82 And alone and wasn’t sure about... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was seeking information on how to terminate a variable life possible and collect the cash surrender value. The person who handled my call was clear, articulate, pleasant, and efficient. In fact, s... Voir plus
Cathy L was WONDERFUL. My sister-in-law recently passed away. Because she was the "financial" person in the family, I am now having to take over managing everything she did. Cathy took the time to exp... Voir plus
Called the Elite producer line for help filling out elections on the PHL. Your representative was completely professional and prepared to answer all questions before I even asked them. She was over an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Coordonnées de contact
Etats-Unis
- nfg.com
4,9
Excellent
10 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Professional and always informative
Every time I call, they are extremely professional and can always answer my questions with expert information. Wish more companies were like this!!!
20 avril 2026
REPRESENTATIVE WAS VERY HELPFUL
20 avril 2026
She answered every question went out of her way to find additional answers and was deeply concerned about the policy contract that I was discussing I don’t know what more I could Sabrina was knowledge
Sabrina was knowledgeable, professional really cared about the questions I was asking, went out of her way to get extra information and quite honestly gave me professional help above what I ever expected
20 avril 2026
The kindliness of Robin was so nice and…
The kindliness of Robin was so nice and refreshing. Thank you so very much!
20 avril 2026
Tiare's knowledge and patience were GREAT!
Tiare's knowledge and patience helped to get my issues addressed in short order. It was a pleasure to work with her.
20 avril 2026
John was great in trying to understand…
John was great in trying to understand my questions and great on getting information I needed.
20 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse : Nassau Financial Group
We're happy to hear that our team member provided helpful and immediate answers. Thank you for your positive feedback!
Jasmine was very professional
Jasmine was very professional, knowledgeable of my questions.
20 avril 2026
Customer service
20 avril 2026
TIARA IS AN EXCELLENT CUST SERV REP
TIARA IS AN EXCELLENT CUST SERV REP
EFFICIENT AND QUICK TO RESOLVE MATTERS
20 avril 2026
Ben was very helpful in helping me out
Ben was very helpful in helping me out! he has agreat attitudeI thanks for helping me today!
20 avril 2026
Réponse : Nassau Financial Group
We're happy to hear that you had such a positive experience. We appreciate your kind words and thank you for your feedback.
I talked with Curtis when I made my…
I talked with Curtis when I made my call to Nassau. He gave me the steps I needed to take, sent me the needed paperwork to complete. Once I returned the paperwork, my life insurance policy was closed and the money was sent to me.
20 mars 2026
Joann was very helpful and very…
Joann was very helpful and very sympathetic to my circumstances. She also responded with an email containing forms for me to complete; however, I could not open the forms and need to get in touch with her again.
13 avril 2026
Réponse : Nassau Financial Group
We're glad that you found our team member helpful. We apologize that you had trouble opening the email attachment. Someone will be reaching out shortly to help resolve this issue.
Your customer service (Debbie) was very…
Your customer service (Debbie) was very knowledgeable with my policy information. I told her that I've been stressed over the Nassau rehabilitation situation. She was very professional.
Thank you, Debbie from Christine Thomas!
17 avril 2026
Michelle provided excellent customer service
Michelle Vegal (or Vagal?) was polite, professional, easy to understand and quickly assisted us with what we needed.
15 avril 2026
GREAT SERVICE
First of all the person I spoke with spoke English. They knew what I wanted as was able help me without transferring me top someone else. I don't remember her name but she was very good at her job and probably should get a raise.
16 avril 2026
I never received my PHL paperwork and…
I never received my PHL paperwork and this lady was able to contact a manager and get it sent to me. The problem was they have my old address on the paperwork when I printed it.?
16 avril 2026
Get to the point of my call…
The kind lady went right to the point---answered my question with numbers immediately instead of giving me all kinds of helpful information about the future type of information which I didn't ask for. Nassau is a great organization.
15 avril 2026
Réponse : Nassau Financial Group
We're happy to hear that our team provided you with the specific information you needed. We appreciate your positive feedback and are glad you had a great experience with our organization.
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