NicheNoire, LLC Avis 11

It was perfectly printed and exactly as described!!

I have not received my item, there was no tracking number and I've sent emails and messages and received no response to either

I did not even receive a tracking number and I have no idea where my order is.

Came quick. Good quality. Neat and no plastic usage inside packaging.

I have been trying to contact you guys for a week now. I ordered two beanies, each with a planchette on it, and the black one is just a plain beanie. I’ve emailed you photos, I’ve called your phone number, I’ve used your live support on your website, I haven’t heard anything back and I’m really frustrated. I just want the product that I paid for.

This corset is so well made. I am beyond happy with my purchase. I sew and I opted to purchase one made by a professional. I am so glad I did!

I wanted to love this website but I can’t due to their lack of customer service. I placed an order but ended up receiving the wrong item. I tried contacting them several times through their online chat, email, and phone number. I have not been able to get a response through any method over the past week despite many attempts. I don’t know what to do and will probably be disputing the charge with my bank soon since I didn’t get the item I paid for. I hope maybe this bad review will help me get their attention to get some help resolving my issue before I have to go to last resort dispute measures. My order was #2568 in case anyone from NicheNoire sees this and wants to follow up with me to help me return this incorrect item and get me the proper one!

Hello,

I have rated you 1 star because I am extremely disappointed with my order and the customer service experience. I have not heard back from you, and I am stuck with three sweaters amounting to around $110 worth of wrong orders and a Medium sweater which had a run in the embroidery on the back of that cardigan. I sent you pictures of the holes on each side of the sweater (which I did not tear) and one of the tear in the seam of the moon in the back of the sweater. I think the sweater is adorable and all I want is to return the two mis-sent Small sizes and the defective Medium with the run in the moon of the back of it for ONE SIzE MEDIUM SWEATER....

I sent the info email address my original complaint which read:
I am writing because I received three sweaters when I meant to only order one. I meant to order a Medium, and I got two Smalls and one Medium. The Medium came with a run in the back of the embroidery of the moon and two small holes, one on each side of the sleeves. I tried on the Small and it actually fit fine around the arms, just too small in the waistline. I know I didn't stretch or rip the Medium sweater, that is how it came to me. Here are the pictures:

I would really appreciate being refunded for the two sweaters I didn't mean to buy, and another Medium size that does not have a run across one of the knitted moons and to get an undamaged size Medium of this cardigan before you run out of stock.

Thanks,
Rebecca

Super comfortable, shipping was quick, and they look just as good online as they do in person! Only thing I’d say was I wish these came in bright green too!

Decent quality.

The Great Grey Owl Skull | 3D Printed is just perfect for the project my grandson is working on.
So well done! Shipped quickly. Very pleased.