I was tentative about ordering to begin with as often Facebook ads are misleading. So I just ordered two pairs of the joggers. I loved them so much I've made two further orders since - jeans, shorts a... Voir plus
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Two pairs of coco crops arrived very quickly as per my order. I am a 14-16 but was advised to size up as they come up small. The fabric is very thin and you can see through it on the seat. The two pai... Voir plus
I absolutely love Niche. The clothing quality is second to none. It fits perfectly and so comfortably to wear. The customer service is great, on the odd occasion I’ve needed to return something th... Voir plus
L'entreprise a répondu
I bought two pairs of joggers - so pretty, great quality and so comfortable! My only suggestion is that maybe to stitch the waitlist cord in at the back as mine found its way out in the wash 🤣 Als... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Niche is the sister company of Hancock and Wood who are a fourth generation family business. Our department store has been trading from the same site in Warrington, Cheshire since founded in 1914. We have developed and expanded over the years to meet the changing demands of our customers and now combine the best traditions of service with a modern twist. In July 2020 we launched our online brand Niche serving customers both nationally and in the local area, offering our latest arrivals online at affordable prices. We receive new stock several a week so there is always something new to tempt you! We pride ourselves on providing excellent customer service following the traditional service model that we adhere to within our bricks and mortar store. Unlike many faceless online companies we will resolve any issues you may have quickly and efficiently. Susie is now the fourth generation of the Hancock family to take the helm at H & W, her sons Billy and Henry aspire to take the reins of the family business in the future!
Coordonnées de contact
25-29, Bridge Street, WA1 2EZ, Warrington, Royaume-Uni
- 01925982354
- help@nicheonline.co.uk
- nicheonline.co.uk
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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coco crops
Two pairs of coco crops arrived very quickly as per my order. I am a 14-16 but was advised to size up as they come up small. The fabric is very thin and you can see through it on the seat. The two pairs are very different in size - 2 inches difference on the hips and also below the knee, yet nothing anywhere to indicate size. I’ll keep them as the smaller ones have a little stretch, but I can’t see the thin fabric lasting very long, so will only wear them in the garden. I will have to wash them very carefully as I don’t want any shrinkage. In summary, very mixed feelings about this order.
I love Niche Online clothes
I was tentative about ordering to begin with as often Facebook ads are misleading. So I just ordered two pairs of the joggers. I loved them so much I've made two further orders since - jeans, shorts and more joggers. They are so comfortable. Got the jeans yesterday and I'm wearing them now and they are so comfy I won't want to take them off this evening and feel good quality and hard wearing. I've only bought bottoms so far as the tops I wanted were sold out.
Great service delivered very quickly…
Great service delivered very quickly and the quality of order was great fitted well was very pleased with my purchase and will be ordering again soon.

Réponse : Nicheonline
Great quality
I bought two pairs of joggers - so pretty, great quality and so comfortable! My only suggestion is that maybe to stitch the waitlist cord in at the back as mine found its way out in the wash 🤣
Also bought 2 tops - again absolutely gorgeous.
Quick delivery too.
Thank you!

Réponse : Nicheonline
Always fabulous Customer Service
I've bought so many items from Niche over the last few years. Tops, shorts, joggers, jumpers, just loads. The quality is always good, I've recommended them to many friends and family. But last month, a Palermo knit jumper arrived with a snag in the front. Yasmin was brilliant when I contacted them via email about the issue. Prompt, polite, friendly and really helpful. She sent me a returns label straight away and held back a replacement jumper for me as there was only one left in my colour choice. I returned the item and had the replacement delivered to my door is just over 24hrs. Great service and I LOVE the Palermo knit jumper now 🥰 Thank you Jasmin and all the Team for a fabulous service. You really do look after your customers.

Réponse : Nicheonline
Excellent
I had a fantastic experience with Niche Clothing. The quality of the product was excellent and offered great value for money. Delivery was very prompt, and the whole process was smooth from start to finish. I’m extremely pleased with my purchase and will definitely be ordering from them again. Highly recommended!

Réponse : Nicheonline
I absolutely love Niche
I absolutely love Niche. The clothing quality is second to none. It fits perfectly and so comfortably to wear.
The customer service is great, on the odd occasion I’ve needed to return something there has been no messing around.
Orders arrive promptly and are always beautifully packaged.
Spot on, can not recommend Niche enough, thank you

Réponse : Nicheonline
Fantastic handbags
My order arrived promptly and I was so pleased with my handbags..lovely looking and quite spacious inside.

Réponse : Nicheonline
Excellent item and price
Excellent item and price. Easy to order online. Great communication. Item sent and received very quickly. Will certainly look to buy from here again 💫💫💫💫💫

Réponse : Nicheonline
So far very disappointed
So far very disappointed as first order didn’t turn up and the replacement order hasn’t either! Been told the products are lovely but until they get their delivery guys sorted out I couldn’t tell you! My next day delivery is turning into next month at this rate ☹️

Réponse : Nicheonline
Just received my delivery am really…
Just received my delivery am really happy with my purchases so beautiful excellent quality great value for money arrived on time would highly recommend thank you all so much 😊.I got two crossbody bag's amazing 👏.

Réponse : Nicheonline
tassel cross body bags
I have bought 3 tassel cross body bags. They are excellent quality for the price and swift delivery. My only gripe is ,, I know colours can vary a little as on screen, but 2 of the 3 were very different to what I was expecting. I kept the bags as I still liked them.

Réponse : Nicheonline
A great company!
I ordered two bags at an absolute bargain price, on Friday afternoon, and they arrived today, Monday! The quality is great, and I'm thrilled with them. Fantastic value and service.

Réponse : Nicheonline
Bags
I wanted a bag as a gift but ended up over 2 orders with 4 different styles and colours crossbody bags for myself and love them. Lovely broad straps for comfort too. Also was next day delivery, amazing.

Réponse : Nicheonline
Great customer service
Absolutely fabulous customer service I had to contact re non delivery ( wayward evri driver) within 3 days replacement sent next day delivery and I had daily email advising of actions taken ….. bags great too!

Réponse : Nicheonline
Lovely bags
I purchased a few slingbags in sale.I am absolutely delighted with them going to give as gifts they are very good quality a real bargain and the delivery time is excellent. I would not hesitate to order more items from this company.

Réponse : Nicheonline
All round excellence! 100% recommended.
This company sell quality items at decent prices (and their sales are really good too!)
Communication is spot on, as is the service they provide.
100% recommended.
Thank you Nicheonline.

Réponse : Nicheonline
Love my new magic trousers
Love my new magic trousers. I love how they move with you and make you look slimmer. They can be smart and casual. Really comfortable.

Réponse : Nicheonline
Great customer service
I ordered some cord trousers from Niche. Unfortunately they were to small. After returning the item I was contacted by customer services who dealt with the issue promptly and a refund was made the next day.
Only one negative is you have to pay to return items. In today's online market this was a little disappointing but I appreciate that they are a small business.

Réponse : Nicheonline
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