Nicks & Co Timber Ltd Avis 

151
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

100% customer service, quality product as well 5* Always spot-on service with a smile whether trade or public. This Kingsholm biff respects you all! Latest visit duly advised by machinist and te... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Much better cladding than some of the other local suppliers. Like all shiplap, there were a few splits and knot holes, but not as much as others I have bought, so remember to add a little bit when o... Voir plus

Noté 4 sur 5 étoiles

Timber is great and delivery is on time. Particular mention of fantastic delivery drivers who always seems happy to help and chat while unloading. 4 stars because office staff feel always like hard... Voir plus

Noté 5 sur 5 étoiles

Great company. I was out at the time of a delivery but the delivery guy was so thoughtful in the manner of which he placed the the timbers just in case i need to get out in the car

À propos de l'entreprise

  1. Magasin de bois
  2. Magasin d'articles pour l'aménagement paysager
  3. Magasin de matériel pour clôtures

Écrit par l'entreprise

Nicks & Company Timber ltd have been servicing the Gloucestershire area for over 165 years, offering quality timber and unbeatable prices, we have a devoted team with a wealth of knowledge and expertise to help guide you through any and all of your timber requirements.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

151 avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(151)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shiplap Cladding

Much better cladding than some of the other local suppliers.
Like all shiplap, there were a few splits and knot holes, but not as much as others I have bought, so remember to add a little bit when ordering.
It would have been nice to have known when the delivery was taking place, but it was a pleasant enough experience.

9 juin 2026
Noté 5 sur 5 étoiles

Good quality, good prices

It was quality timber - some that I couldn't find elsewhere, so it was fortunate that Nicks was local!
Delivery was good and I was happy with the prices

14 avril 2026
Noté 3 sur 5 étoiles

Online purchase and delivery

Being able to purchase online is a great improvement than having to wait to be served in person at the timber yard, where the wait is always lengthy. However, there is no communication on when the order will be delivered, it simply arrived without advance notice. Had no-one been available the order would have been left on the driveway with the risk of it easily being stolen. If you’re going to offer online ordering you should offer delivery date options at the same time.

2 avril 2026
Logo de Nicks & Co Timber Ltd

Réponse de Nicks & Co Timber Ltd

Thank you for taking the time to leave us a review — we're really pleased to hear that our online ordering has made the process more convenient for you compared to visiting the yard in person.

You raise a completely valid point about delivery communication, and we sincerely apologise for the lack of advance notice. We fully understand that receiving a large timber delivery without warning is far from ideal, and the concern about security is something we take seriously.

Your feedback has been passed on to our logistics team and we are actively looking at how we can introduce delivery scheduling and pre-delivery notifications as part of our online ordering process. We want the online experience to be as smooth and reliable as possible from checkout right through to delivery.

We hope you'll give us another chance to get this right, and thank you again for helping us improve.

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online, it would be nice to have a time slot for delivery or a phone call about an hour before hand! I didn’t know it was coming and had to leave what I was doing to get home! But the skirting boards I ordered are great! Thanks

6 mars 2026
Noté 5 sur 5 étoiles

Delivery service was quick

Delivery service was quick. I ordered picture rail in 4.2 metre lengths, came fully wrapped which protected it from the rain. Picture rail was excellent quality, straight and free from knots. I needed more but was able to to collect on a Saturday morning. Very helpful staff.

16 février 2026
Noté 5 sur 5 étoiles

Firring strips

Always can rely on Nicks Timber. Sorted out my Firring Strips for my new flat roof on my extension at home. Good quality timber always friendly knowledgeable staff. Fair price into the mix and your good to go

30 janvier 2026
Noté 4 sur 5 étoiles

Great timber. Miserable staff.

Timber is great and delivery is on time. Particular mention of fantastic delivery drivers who always seems happy to help and chat while unloading. 4 stars because office staff feel always like hard work to deal with. Never that friendly and you always get the feeling there is something else they would prefer to be doing! Slow quotes are an issue.

Would use again, just shame about staff experience.

10 juin 2025
Noté 5 sur 5 étoiles

Great Customer Service

I needed a product super quickly. This company was very knowledgeable and helped me out so I could get the product as quickly as possible. I would definitely use again.

12 décembre 2025

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