NineLife Norway Avis 

Very good service !

easy to order, but delivery took its time

The product I ordered was, unfortunately, a bit tricky to ship. The first shipment got stuck in customs. NineLife support was very responsive and arranged a new shipment with a different carrier. It arrived me. So, NineLife support is 5*, but the shipping methods used may vary in time and success.

Original Kimchi one..veldig bra

Amazing customer service

We could not get the cost additive here in Norway so we had to order it from abroad, and you could deliver it. We have to pat customs of course, but it is ok with us. The delivery took some time but were within acceptable time.

Scam, det er noe alvorlig galt. Bare se på prisene

Delivering goods hard to find in Norway from USA. Shipment going well.

Jeg bestilte en glutenfri chilli pasta og noen nøtter. Endte opp med å betale 1400kr for dette, noe jeg burde reagert på, men tenkte at det får vell gå for denne ene gangen.

Jeg fikk kunn tilsendt chilli paste (som viste seg å være en bitteliten boks til 600kr), men ikke nok med det; jeg måtte betale 283kr for å få hentet den ut fra posten (tollbehandling).

Når jeg åpner opp pakken; taddaaaa, INGEN nøtter, bare en stusselig liten chilli paste boks - som med andre ord har kostet meg nesten 1700kr!!!!!!

På dette tidspunktet føler jeg meg så dum at jeg nesten har gitt opp å få refusjon på nøttene. Ingen som svarer fra kundeservice på henvendelser.

STYR LANGT UNNA. Denne nettsiden er bare scam.

Easy navigation on the site, fair prices, quick and simple checkout. Fairly decent delivery time despite being on the other side of the world.

The website uses a Norwegian ".no" domain and presents itself as “NineLife Norway”, which gave me the clear impression that I was purchasing from a Norwegian retailer and that all the suplements listed would be natually allowed in Norway. Only after placing my order did I discover that NineLife actually ships the goods from abroad.

I also found out that the product I purchased is classified as a prescription-only medicine in Norway. Furthermore, Norwegian regulations do not allow medicinal products to be imported by post from abroad, meaning that the product may be stopped by Norwegian customs.

I find it extremely misleading that a website specifically targeting Norwegian customers, using a .no domain and Norwegian branding, sells products to Norway that customers may not legally be able to receive, without making this sufficiently clear before purchase.

After discovering this, I contacted NineLife and requested that the order be cancelled. Following some email exchanges, the company cancelled the order and issued a full refund to my original payment method. Their communication was polite, and I appreciate that they ultimately handled my complaint properly and refunded me in full.

NineLife has also informed me that it has updated its website to make it clearer that products are dispatched from an international warehouse and that it is working to improve information about local restrictions.

Fast delivery

The Worst place EVER to shop from and a frustrating customer service service with days before replying and a standard answer that iten has not yet been processed after several days. On Amazon they ship same day and sime items even same day delivery. Here I am 100% sure they are a third party and have NO goods in house and buy it from others and sell it on with profit. And yes even using DHL it takes 7-10 days before it is shipped another up to 14 days for parcel to arrive according to DHL customer service. STAY clear from this nightmare of a online company you save yourself ALOT of grief - Roy Selis NORWAY 🇳🇴

Very happy that everything went smoothly, and they mailed you, so you could know where the product were.
Very serious company.

Scam'ete oppførsel, dårlig infoflyt og ekstremt lang behandlingstid. Etter 10 dager fikk jeg beskjed om at varen ikke var på lager likevel. Nettbutikken utgir seg for å være norsk, men det er den altså ikke. Styr unna

Everything I have ordered so far has arrived successfully. Waiting for a bigger bulk order at the moment, so hopefully that goes well too. I am happy with the customer service.

A good site, with a lot of different products you can`t find anywhere else.