Ordered from the web, after 2 days they cancelled my order as they "didn't have enough stock to complete your order" then why does the website shows that product is in stock. Just wasted my time tbh... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We at Niram, always strive to bring you the best product available in cosmetics, health, and beauty.
Coordonnées de contact
112, AA Block, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu , India., 600040, Chennai, Etats-Unis
- 8608791000
- hello@niram.in
- niram.in
3,3
Moyen
204 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Got my package on time and had great…
Got my package on time and had great customer support
26 décembre 2023
Avis spontané
Réponse de niram.in
We’re delighted to hear that your order was delivered promptly and that our support met your expectations. Thank you for choosing us!
Réponse de niram.in
We’re happy to hear that your order was delivered quickly and on time. Thank you for choosing us!
It's been almost 8 days and there is no…
It's been almost 8 days and there is no clarity on delivery.
Also tried contacting over WhatsApp and call and Instagram but no one is responding.
I have to go to London on Tuesday and was expecting this to come soon but no response yet.
4 novembre 2023
Réponse de niram.in
We would like to inform you that, regrettably, we have had to cancel your recent order. As you informed us about your upcoming travel to London, and considering the delay and lack of clarity in the delivery, we believe it is in your best interest to cancel the order. To this effect, we have processed the refund for the full amount of your purchase.
We understand the significance of your order and regret that we could not fulfill it as expected.
I did not rcv my delivery yet
I did not rcv my delivery yet, and you guys are not reaponding. Pleasw initiate for refund.
8 octobre 2023
Réponse de niram.in
We're truly sorry for the inconvenience you've faced regarding your undelivered order, and we understand your frustration.
Please allow us to apologize for any delay in our response. We value your business, and we're taking this situation very seriously. To address your concern we have raised the issue with delivery partner.
Rest assured that our team is working diligently to ensure your order is either delivered or that a refund is processed promptly. We will keep you updated throughout the resolution process.
I was ordered first time ,I received…
I was ordered first time ,I received duplicate order hair serum bottles was filled with soap water .very worst product. After few days I returned the product and they refunded my amount.
30 septembre 2023
Réponse de niram.in
We sincerely apologize for any inconvenience you may have experienced.
First and foremost, we want to assure you that the product you received is 100% genuine. We source our products directly from authorized suppliers and manufacturers to ensure their authenticity and quality.
To provide you with immediate satisfaction and resolve this matter, we have initiated a refund for your order.
The organisation Niram.in doesn't know what it doing
You had sent me two emails confirming that an item Nivea Men Shaving Gel Protect & Care is back in stock. I placed an order for 2 pieces through the link to the product in of the emails and paid for it. 2 days later, i get a call it is not in stock and you will refund the money. while the money was refunded 3 days later, I cannot understand why the mail email was sent without actual restocking occurring
5 octobre 2023
Awesome nice colour hair also look…
Awesome nice colour hair also look gorgious
11 octobre 2023
Avis spontané
Fast and great service
25 août 2023
Till now no one shared the dispatch…
Till now no one shared the dispatch details nor i have received the product.even response itself too low.request you to refund my amount
5 août 2023
Réponse de niram.in
We apologize for the earlier inconvenience and are happy to inform you that our services are now improved.
Good product nice conversation Deepa mam
11 août 2023
Avis spontané
I'm too happy from niram but the…
I'm too happy from niram but the product takes too long to deliver that's the sadest pasrt otherwise i love everything about niram ❤️🥰
27 juillet 2023
Avis spontané
Terrible delivery and service
I ordered a lipstick and paid Rs 49 for shipping through this website. Few days later, I got a mail saying Rs 49 pending to be paid. This weird site DOES NOT list a contact number or address on their website.
I messaged a number from where I had got an order confirmation and the person assured me I do not have to pay Rs 49 as I have already paid it. Few days later when the courier arrived, the courier guy demanded Rs 49. I showed him my message exchanges with Niram and the courier guy snatched the parcel back saying "apne pocket se mein doon kya".
I messaged Niram and they responded said they will sort it out. After a while someone from Niram called me and said I can pay Rs 49 to delivery guy, collect it and then Niram will refund me Rs 49.
By then I had had enough and said I don't the lipstick at all. Why should I pay and wait for refund. Niram needs to fix their process.
Terrible experience, going to stay away from Niram!
1 juillet 2023
Réponse de niram.in
We’re sorry for the inconvenience and have upgraded our services to offer a faster, smoother experience.
The entire order was not fullfilled.
1 juillet 2023
Réponse de niram.in
Please accept our apologies for the inconvenience. We’ve made improvements to our services for your convenience.
Quick customer service
Quick customer service, and got the details of the product I was looking for, even when it was out of stock. Great work!
25 juin 2023
The products are awesome and packaging…
The products are awesome and packaging too. I also loved the freebies. Thank you dor great service.
23 juin 2023
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