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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been using NodeClusters for over about a year, and it may not be perfect, but for the low prices, it is well above what I would expect, I heavily recommend Node for anyone with a low budget, have... Voir plus

Noté 5 sur 5 étoiles

The most amazing hosting website ever, The owner provides fast support and the website is extremely easy to use. The owner provided me with help every step of the way, it is probably the cheapest ho... Voir plus

Noté 1 sur 5 étoiles

They banned me from the Discord server, not really sure why. This host by far has the worst support I've ever seen, out of the hundred I have used. It's basically nonexistent. They do not offer an SLA... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent support, asked them if I could pay via PayPal (isn't a method on their website, currently) and after a few days they confirmed, and I paid using it. Recommend them 100%

À propos de l'entreprise

  1. Service d'hébergement de sites web
  2. Service informatique

Écrit par l'entreprise

NodeClusters - the most affordable web hosting. Acquired by CynderHost, LLC as of 8/14/23.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

58 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,8

Tous les avis

(58)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

WORST HOST DO NOT USE

They banned me from the Discord server, not really sure why. This host by far has the worst support I've ever seen, out of the hundred I have used. It's basically nonexistent. They do not offer an SLA so if your service goes down that's what they tell you and give no updates/statements about when it may come back online. They told me the upstream provider "caused the issue" but yet also told me the manager Shirt "caused the issue but not checking his email"? How does that make sense?

13 juillet 2022
Avis spontané
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Réponse de NodeClusters

Hi Trenton,

I sincerely apologize for the poor experience you've had with NodeClusters. As of August 14th, CynderHost, LLC has acquired NodeClusters and we'll be making significant changes to ensure streamlined, professional, and highly-responsive service.

NodeCluster's reliability and support quality has most certainly has been subpar recently - that is not acceptable, I can personally guarantee that moving forward, you won't face any of the issues you mentioned in your review. You'll get 24/7 access to our support team (with average response times of <20 min) plus our ultra-reliable platform - just give us a chance to show you what exceptional service looks like.

Please feel free to reach out to me at any time @ welton@cynderhost.com

Welton
CynderHost, LLC

Noté 1 sur 5 étoiles

Bad support and several issues

There are several outages and their support team is very inactive, response times are so slow and they have a lot of technical issues that makes you to move on to another web hosting.

12 juillet 2022
Avis spontané
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Réponse de NodeClusters

Hi Juan,

I sincerely apologize for the poor experience you've had with NodeClusters. As of August 14th, CynderHost, LLC has acquired NodeClusters and we'll be making significant changes to ensure streamlined, professional, and highly-responsive service -- without any technical roadblocks.

NodeCluster's reliability and support quality has most certainly has been subpar recently - that is not acceptable, I can personally guarantee that moving forward, you won't face any of the issues you mentioned in your review. You'll get 24/7 access to our support team (with average response times of <20 min) plus our ultra-reliable platform - just give us a chance to show you what exceptional service looks like.

Please feel free to reach out to me at any time @ welton@cynderhost.com

Welton
CynderHost, LLC

Noté 1 sur 5 étoiles

I am still waiting and the support has…

I am still waiting and the support has not contacted me so far, and this is very negligent until I have been waiting for more than 15 days and the support has not contacted me until now and now you are closing the conversation without any solution to my problem and there is no technical support, the worst service I have dealt with

4 mars 2022
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Réponse de NodeClusters

Hi Ahmed,

We've already reached out to discuss your service with you, but once again, I sincerely apologize for the poor experience you've had with NodeClusters. As of August 14th, CynderHost, LLC has acquired NodeClusters and we'll be making significant changes to ensure streamlined, professional, and highly-responsive service -- without any technical roadblocks.

NodeCluster's reliability and support quality has most certainly has been subpar recently - that is not acceptable, I can personally guarantee that moving forward, you won't face any of the issues you mentioned in your review. You'll get 24/7 access to our support team (with average response times of <20 min) plus our ultra-reliable platform - just give us a chance to show you what exceptional service looks like.

Please feel free to reach out to me at any time @ welton@cynderhost.com

Welton
CynderHost, LLC

Noté 1 sur 5 étoiles
Logo de NodeClusters

Réponse de NodeClusters

Hi there!

As of August 14th, CynderHost, LLC has acquired NodeClusters. This review is no longer true or accurate. We do support free domains on our paid plans, though due to their high fraudulent use rate, they may need to be manually activated by reaching out to our team.

Welton
CynderHost, LLC

Noté 5 sur 5 étoiles

Great hosting provider

I've been using NodeClusters for over about a year, and it may not be perfect, but for the low prices, it is well above what I would expect, I heavily recommend Node for anyone with a low budget, have not had any issues that staff haven't been able to help with. Love them!!

3 novembre 2021
Noté 1 sur 5 étoiles

Poor Performance and Unreliable Infrastructure

I rented a VPS from NodeClusters a little over a year ago because of their promise of "unlimited bandwidth" and because the price seemed reasonable. As it turns out, "unlimited bandwidth" means all the traffic you can push at 2 Mbps. Both standard and premium plans feature "Up to 250Mbps or 1Gbps." What I understand now is that "up to..." means that theorectically, under perfect conditions, you might momentarily get a few bits through at that speed, but expect about 1% of that in actual use.
About half way through my 1-year subscription I got a short, terse email from NodeClusters with the news that "...due to a drive failure, all your data is gone." So they don't get a smiley face for robustness either. Yes my stuff was backed up but chose to cut my losses with NodeCluster and host elsewhere.

30 octobre 2021
Noté 3 sur 5 étoiles

Slow Response Time

Made a ticket on 09/27/21 yet on 10/01/21 still no response regarding Web Hosting Plan SSL. Wish response time was quicker..

1 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent support

Excellent support, asked them if I could pay via PayPal (isn't a method on their website, currently) and after a few days they confirmed, and I paid using it. Recommend them 100%

17 septembre 2021
Noté 5 sur 5 étoiles

Amazing

Amazing price, and has always been super helpful. Tell you everything, and are very negotiable as well. Definitely recommend giving them a try! Definitely worth the price!

23 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Great host

I originally had a few issues but their support was able to fix them and I have had no issues since and I really like how affordable their plans are.

6 août 2021
Avis spontané
Noté 1 sur 5 étoiles

I did some trolling

I did some trolling, got caught, and can't troll anymore.

2 juillet 2021
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Réponse de NodeClusters

This review is nonsensical and does not pertain to this business.

Welton
CynderHost, LLC

Noté 5 sur 5 étoiles

Great bargain VPS

I have had a VPS for a few months now and have been extremely impressed with the stability of the service and the reply time to tickets.

4 mai 2021
Noté 1 sur 5 étoiles

They don't mention that they don't help…

They don't mention that they don't help you with anything, so I just ended up wasting my money because I didn't know how to set it up.

3 mai 2021
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Réponse de NodeClusters

Hello,

Our services are unmanaged, meaning that when you purchase a VPS you are responsible for all configuration. If I recall, we did offer to install Pterodactyl for a small fee and we did show you to a few tutorials.

We do provide support for issues outside of your control such as provisioning and billing issues.

Noté 1 sur 5 étoiles

Nodeclusters is pretty suspicious.

Not a real registered business kinda shady.

1 mai 2021
Avis spontané
Logo de NodeClusters

Réponse de NodeClusters

Hello,

While it is true we are not a registered LLC at the moment, we are currently working on this and plan to become an LLC in the near future. Outside of that is there any reason Node Clusters seems "shady" or "pretty suspicious". We would appreciate the more detailed feedback so that we are able to improve.

Sincerely,

The NodeClusters Staff Team.

Noté 5 sur 5 étoiles

Based AF

I use Nodeclusters for my website hosting and for a VPS. They're affordable and easy to work with, especially with some kick-ass support! Easy recommendation for anybody needing to host a website for cheap with good service.

8 avril 2021

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