No Insurance Medical Supplies Avis 

737
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a ResMed Airsense 11 yesterday from this company. I received a return email from them stating I needed to provide a prescription from doctor or an authorization from my doctor to replace my... Voir plus

Noté 1 sur 5 étoiles

Order was confirmed on 8-4 and it's now 8-21 and I still haven't received the order. I inquired on 8-18 because tracking showed it still sitting in NY. I was told they would look into it and then I ge... Voir plus

Noté 5 sur 5 étoiles

I ordered exactly what I wanted. It arrived in a timely manner. I am very pleased with the whole experience. I will definitely use them again. So h as pot I chose this company.

Noté 5 sur 5 étoiles

I have been renting an oxygen concentrator for three years. Finally grew tired of the rental company. No Insurance Medical Supplies made purchasing the same Phillips machine easy. For the price I p... Voir plus

À propos de l'entreprise

  1. Service de soins à domicile
  2. Pharmacie

Informations provenant de diverses sources externes

is an authorized dealer for all offered oxygen and sleep therapy products from manufacturers such as Phillips Respironics, ResMed, Devilbiss Healthcare, AirSep, Drive Medical, and much more. Our team has over 40 years of respiratory experience. A Licensed Respiratory Care Practitioner is always on site to answer all questions and provide recommendations. Due to the unyielding support of our customers, we continue to grow as a company. With over 100,000 orders fulfilled nationwide and internationally, we pride ourselves on the reputation and customer satisfaction that we have achieved.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

737 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(737)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Purchased two ResMed cpap mask…

Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier.

Already leaking after less than one month of use.

Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What?

UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months.

Then he starts yelling and saying that he is going to "blow me up online" because of my review!

Can you freaking believe this bullying?

10 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I tried a Circadience Sleep Anew mask…

I tried a Circadience Sleep Anew mask and it made more noise than my snoring. I immediately tried to return the product, and was told No Insurance Medical does not take returns once opened.
I contacted Circadience. They do not take returns from end customers, but extend a 30-day trial return to their distributors. No Insurance Medical refuses to honor the manufacturer's policy.
Further, the representative I spoke with refused to transfer me to a supervisor. She said she was the supervisor. I asked for a manager, she said there was no manager, and the owner does not take customer calls.

This business does not deserve any more customers.

I will never do business with No Insurance Medical again.

UPDATE to RESPOND TO NO INSURANCE MEDICAL:
WHY do you consider a used mask a BIOHAZARD of some sort when your supplier understands that customers might be unsatisfied after trying a mask and need to return it??? They offer a guarantee to you, but you don't extend to your customers. Your bad.
I defy you to tell me how to determine that a mask is too noisy without opening it.

27 novembre 2019
Avis spontané
Logo de No Insurance Medical Supplies

Réponse de No Insurance Medical Supplies

Our return policy is stated clearly on our website. https://www.noinsurancemedicalsupplies.com/refund-returns/

This item comes in contact with your body and saliva. Therefore, we do not accept it back. As it is considered a bio hazard. Any mask that comes back to us is placed in quarentine and then disposed of. We do not extend a free trial as every customer would then wish to try masks and we would spend half of our day dealing with quarentined items which we simply do not have time to do.

We have an manager/ supervisor that you spoke to when you called in and explained all of this to you. We are sorry that you no longer wish to order with us but our policy do clearly state that the item is not accepted back.

Noté 5 sur 5 étoiles

Excelent overall.

I am a long-term customer. I do not wright reviews very often. Only if I am 100% satisficed or completely dissatisfied.
'No Insurance Medical Supplies' was always excellent. Very reliable. Extremely responsible and responsive customer service. Always on time. They never made a single mistake with my orders.
5 stars overall!!!

20 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Game changer for my Mom!

Game changer for my Mom with regard to finding the best portable oxygen machine.
The owner Alex was fully engaged in listening to Mom’s personable needs and Jeanette was super quick w email replies and follow up. They lent us a machine before we bought one. Alex recommended the Oxymizer to compliment the new machine and it really maximized oxygen while saving the battery.
I really can not say enough about the service and amazing outcome. I highly recommend these folks for all your respiratory needs.

11 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

Very poor customer service

Product ordered on 8-5-19, was not shipped until I called on 8–14-19, received on 8-19-19, verified wrong item with customer rep-Rosti. Sent Rosti pictures and never heard back. Asked again on 8-26-19, no call back. Asked again on 9-3-19, Rosti said Coleen had been trying to reach me but no calls were on my phone, all of a sudden I had a call on my home phone. I was transferred around 3 times when Rosti said Colleen would call me back in 30 minutes, haven’t heard from anyone yet and today is 9-4-19. I’m ready for a refund and no more orders

5 septembre 2019
Avis spontané
Noté 1 sur 5 étoiles

The company assured me I could take the…

The company assured me I could take the portable oxygen concentrator on my flight but the airline denied it because it wasn't TSA approved. Spent $400 for nothing, very dissatisfied.

24 août 2019
Avis spontané
Logo de No Insurance Medical Supplies

Réponse de No Insurance Medical Supplies

Good morning. All of our rental units are FAA approved. When you informed us of the issue it was on August 9, 2019 and your rental period ended on July 31, 2019. Once your rental period has ended there is nothing we can do. That was also stated in the rental agreement you signed prior to receiving the rental. You were informed by the representative you spoke with on the ninth that you needed to send the unit back to avoid any late fees though the unit was already late at that time. The unit that you rented was the Oxlife Independence by O2 Concepts. Please find the links below for the FAA approved portable oxygen concentrators and O2 Concepts FAA approval letter.

https://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/

https://o2-concepts.com/wp-content/themes/o2-concepts/images/FAA_Letter_2-8-18.pdf

Noté 5 sur 5 étoiles

Great BiPap Respironics DreamStation

Jeanette in Customer Service was very helpful in finding me an BiPap unit at a GREAT price, and making it super painless to submit a copy of my prescription! It exceeded my expectations and I would recommend to any one who can’t meet the insurance strict compliance requirements to look into owning your own; I have COPD and other chronic illnesses and normally don’t sleep but a couple hours here and there. I recommend giving her a call if you don’t see what you’re looking for in stock!

3 août 2019
Avis spontané

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