Nom Nom Avis 1 849

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I received responsive and immediate action in reschedulung orders when I suddenly had to travel. The food came promptly and when predicted allowing Arty a food filled vacation at the kennel while we w... Voir plus

Noté 4 sur 5 étoiles

As suggested in the title, Nom Nom's food is the best I've purchased for my dog; I've purchased premium dog food for over 8 years. As good as the food is, management seems to be in love with rules tha... Voir plus

Noté 5 sur 5 étoiles

I have been using other fresh food delivery before but I’m really thankful that we switched to NomNom as it’s kinder to my dog’s semsitive tummy. Her digestion seems better now. I like that I can real... Voir plus

Noté 3 sur 5 étoiles

Our dog is a picky eater and we have tried other frozen foods. Our dog really likes the chicken formula but the packaging is a problem. When it comes the packages are bound together with rubber bands... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Nom Nom is healthy, fresh food for dogs and cats Nom Nom delivers delight to your dog’s day. Our variety of vet-developed meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Visit www.nomnomnow.com or contact us at care@nomnomnow.com to learn more


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Sudden change in plans made travel easy

I received responsive and immediate action in reschedulung orders when I suddenly had to travel. The food came promptly and when predicted allowing Arty a food filled vacation at the kennel while we were gone.

9 avril 2026
Noté 2 sur 5 étoiles

Product good, Service not so good

I’ve been a Nom Nom customer for 2-3 years. Their food is expensive compared to other fresh dog foods, but I thought it was worth it as Murphy enjoys it. The issue I have with this company is their customer service. It’s awful in my opinion. So bad, I’m thinking of trying a different brand. They give a date for delivery and based on my experience it’s a best guess. When you go on their website and change the delivery date you may or may not receive. It’s very annoying especially when you change because you’re not going to be home to receive the food. Customer service is of no help. I think the product is good but service is lousy based on my experiences. If it was just one time, then ok, but it’s been multiple for me.

19 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

False advertising on price.

Made an order that said 50% off in the checkout page. After the order, never received an email of the confirmation. They charged my the full 100%. Asked customer service to cancel the order. They said no and still charged me the 100%.

25 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Great Food. Customer Support is a Work In Progress

As suggested in the title, Nom Nom's food is the best I've purchased for my dog; I've purchased premium dog food for over 8 years. As good as the food is, management seems to be in love with rules that do not benefit either the customer or their management. So far the quality of the food outweighs the cumbersome business model they employ.

19 février 2026
Noté 5 sur 5 étoiles

Healthy real food

Healthy real food, convenient, variety that my dog loves. The meals show up at my door step right before I need them frozen and ready to put in the freezer.

17 juillet 2025
Noté 5 sur 5 étoiles

My dogs love their NomNom

My dogs love their NomNom! They get so excited, it’s easy to prepare with each serving being proportioned so I don’t have to store leftover packages or try to measure out the right amount for each dog. I highly recommend NomNom!

27 août 2025
Noté 5 sur 5 étoiles

Best dog food I've found

Quality of Nom Nom is far better than other brands. The individual portions are so convenient.
Getting food as scheduled.

19 décembre 2025
Noté 1 sur 5 étoiles

Mold in "Fresh" meal packs

I really wanted to love their fresh custom-packed meals but the quality is so unpredictable. One shipment looks like true frozen fresh ingredients, while another looks like indistinguishable chunks of 'something'. One order of the chicken meals is straight paste, while another order of the same chicken meal is chopped ingredients. More so, within 5 meal packs from 2 different shipments, I have found MOLD inside. This mold was present before thawing, meaning the manufacturing process is NOT fresh. A huge question about the manufacturing process and quality. Even packs that looked fresh must have also been spoiled because my dogs were throwing up and having severe diarrhea, which didn't stop until I completely took them off that shipment of Nomnom. And I know it's only the packs that are spoiled ingredients, because I had my dogs on NomNom for a year without any issue and was singing their praises until suddenly there has been a manufacturing change. I reached out to customer support when discovering the mold and they just gave me a discount for my next order, but I don't want a discount; I want quality food! I'd rather pay more money for quality food than this! Now I have an entire $400 worth of frozen packs in my freezer that I do not want to feed my dogs in fear of not knowing which are spoiled and whic are good.

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product. My dog loves it, and his health has improved significantly since we switched to NOM NOM.

Highly reccommend.

11 juillet 2025

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