Nomupay Avis 267

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have contacted them several times to chase my application and no one seems to get back to me. I have just reached out again, I will update this if again I do not hear back from them.

Noté 5 sur 5 étoiles

Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enth... Voir plus

Noté 5 sur 5 étoiles

We have used TP for the past 18 months for card payments on our remittance business. Since lock-down the team at TP have worked with us to integrate POS, MOTO and ECOM receipts into our new CRMS with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional and trustworthy. I am coming from a competitor who has failed me in every possible way as a payment operator, hence I was sceptical if anyone out there can actually help me. I found Total... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Founded in 2021, Nomupay is on a mission to solve the complexities of cross-border payments and empower merchants to expand globally without limits. Our comprehensive payment solution integrates pay-ins, payouts and acquiring services into a single seamless platform. With strategic acquisitions in Asia, EMEA and Europe, such as acquiring Total Processing in 2023, we provide tailored solutions for e-commerce merchants, marketplaces and other businesses with unique payment needs. We’re committed to making global commerce easier, one payment at a time. In 2025, Nomupay and Total Processing merged following the acquisition in 2023, so Total Processing's past reviews are now part of this Trustpilot page.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

267 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellence, and nothing less

Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enthusiastic, helpful, and always delivers more than you could've asked for. Well done, Melisa, you are making the world a better place :).

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company and great people

Team at Nomu are so helpful and the service is extremely slick and easy to use. I would like to point out Simon Lowe for being a great partner to collaborate with, always willing to help and is extremely prompt with responses. It is a pleasure to work with such a great team and platform.

22 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service!!

Great Service!!! Fergal is always on hand to help.

13 mai 2025
Avis spontané
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Réponse : Nomupay

Hi Shirley,

Thanks for leaving such a great review! Fergal and the team loved hearing your feedback!

- Imogen @ Nomupay

Noté 5 sur 5 étoiles

Melisa spent alot of time helping us…

Melisa spent alot of time helping us integrate our system yesterday. She was extremely helpful as always and we wouldn't hesitate to recommend her advice and expertise if you're stuck with anything technical. Thank you Melisa 😊

9 avril 2025
Avis spontané
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Réponse : Nomupay

Hi Deborah,

Thanks for taking the time to leave us such a positive review! It's great to hear you had such a great experience with Melisa and the support she provided!

- Imogen @ Nomupay

Noté 5 sur 5 étoiles

A leader and true partner in the Payments space

I have worked with the Simon and the team at NomuPay for a couple of years now, and their professionalism, expertise and ability to service their customers with great solutions is second to none. Their support has helped a number of my customers. They take a great deal of pride in taking care of their customers and offer great value with the products and solutions they offer. Long may the relationship continue.

28 mars 2025
Avis spontané
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Réponse : Nomupay

Hi Phil,

Wow, thank you for leaving us this fantastic review! We’re glad to have played an important part in supporting you and your customers. Looking forward to many more years of partnership!

- Imogen @ Nomupay

Noté 5 sur 5 étoiles

Melissa and the team are always great…

Melissa and the team are always great and answer promptly.

19 février 2025
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Réponse : Nomupay

Hi Elena,

Thanks for taking the time to leave us feedback! It's great to hear the team are always on hand to assist you quickly.

- Imogen @ Nomupay

Noté 5 sur 5 étoiles

New Account Setup

Melisa was very quick to answer and resolve all queries. Exactly what I would describe as Customer Service.

29 janvier 2025
Avis spontané
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Réponse : Nomupay

Hi Stephen,

Thanks for leaving us such a great review! We’re so glad Melisa was able to help you quickly and we’ll be sure to pass this along to her!

- Imogen @ Nomupay

Noté 5 sur 5 étoiles

Wow...such a lovely, professional team

Wow. What can I say. The support team at Total Processing are a joy to work with. No probelm is every too big or too small for them. They are a credit to themselves and to their employer. I wish all support and customer services teams operated in such an efficient and friendly manner. Take a bow everyone.

20 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Linda,

Thank you for leaving such a wonderful review! The support team were so happy to hear how much you valued their service!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

We had a checkout problem and these guy…

We had a checkout problem and these guy are on the ball and sort out a problem very quickly, they are great to work with and reply quickly.

9 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Paul,

Thank you for taking the time to give us feedback! It's great to hear how quickly the team were able to pick up and resolve your problem for you!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

Proactive, Professional, and Perfectly Timed Support

Total Processing has been exceptional, and I want to highlight the incredible support provided by Melisa. As the e-commerce manager at UK Aspire Vendor, I recently needed assistance in tidying up our account. Melisa’s approach was nothing short of brilliant. She suggested waiting until after our Black Friday sales had concluded to avoid any potential disruptions - a decision that demonstrated her expertise and careful consideration for our business needs.

Her foresight and patience ensured a smooth sales period with no hiccups, and the account adjustments were then handled flawlessly. It’s this level of professionalism and care that sets Total Processing apart.

Thank you, Melisa and the Total Processing team, for your outstanding service. Highly recommended to any business looking for a reliable partner!

– Dave, UK Aspire Vendor

9 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Dave,

Thank you for leaving us such an amazing review! We’re so glad Melisa and the team's support made a difference, especially during the busy period. Looking forward to working with you more!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

Very Helpful with the onboarding

Very Helpful with the onboarding and looking forward to working with Total processing

6 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi JF,

Thank you for leaving us a review! It's great to hear you were happy with the service provided!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

Fantastic service from Wing

Fantastic service from Wing, always reliable and continuous communication until any issues are resolved. Always follows up to ensure things are still alright before closing the case. Thank you

5 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Helen,

Thank you for taking the time to leave us feedback! Wing always goes the extra mile, and it’s great to hear you’ve had such a good experience!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

Fantastic support from Melisa at Total…

Fantastic support from Melisa at Total Processing, can't speak highly enough of her, she kept us updated at all times and helped resolve a huge problem we had that was stopping customer subscriptions.

4 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Chris,

Thank you for the amazing feedback! It's great to hear how Melisa went above and beyond to help resolve the issue and keep you updated throughout!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

We are highly satisfied with the…

We are highly satisfied with the ongoing support, as we consistently receive timely responses.

4 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Marinos,

Thank you for taking the time to leave us a review! The team loved hearing how happy you are with the support provided!

- Imogen @ Total Processing

Noté 5 sur 5 étoiles

I cannot overstate the value that Simon…

I cannot overstate the value that Simon and the Total Processing team have brought to my business.

After years of dealing with unreliable payment processors, frequent outages and poor communication from other providers, finding Total Processing has been transformative.

Since Simon first reached out in 2023, the level of service has far exceeded any previous supplier. The onboarding process was seamless, and Simon's ongoing support, expertise and advice have been invaluable.

Total Processing stands out as the by far payment processor I've worked with, and I look forward to continuing our partnership across multiple projects in the future.

2 décembre 2024
Avis spontané
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Réponse : Nomupay

Hi Paul,

Wow, thanks so much for your feedback! It’s great to hear Simon and the team have made such a difference. Looking forward to continuing to work together!

- Imogen @ Total Processing

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