I was charged 150 euro because I didn't realise I hadn't cancelled my subscription. As soon as the money left my account, I contacted them and despite having many answers to my pleas, they refused ab... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
People think it's spam when they get offers for other products when they haven't had chance to try it. Better to offer other products when a person is, day 3 weeks into the basic plan. If it's working... Voir plus
L'entreprise a répondu
A much younger friend recently told me she uses face yoga so your site popping up on my phone seemed an omen. Was impresses with what you are offering so, tentatively decided to give it a go.
L'entreprise a répondu
I have started few days ago and need to cancel my monthly subscription auto renewal. Nora was very helpful and cancelled the renewal right away upon my request. Should there be no further charges afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nord Yoga
Écrit par l'entreprise
Glowing Skin Starts Here: No Needles. No Filters. Smarter Self-Care
Personalized face yoga – Custom routines to lift, tone, and sculpt your face naturally.
Quick guided sessions that boost circulation and smooth wrinkles.
Tailored meal plans designed to support your glow and goals.
Daily trackers for hydration, face workouts, and self-care routines.
Simple daily challenges to keep you motivated and see results fast.
Expert content on skincare, massage, and holistic beauty.
Video + audio guides that fit into your everyday routine
Coordonnées de contact
Etats-Unis
- hello@nord.yoga
- nord.yoga
3,3
Moyen
346 avis
Demande des avis aux clients
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Cut!!
My experience started great and then you go on and on and on. Don't you know that the length puts people off? I hope I'm not going to want a refund. And NO I don't want a hundred things at a discount
8 juin 2026
Réponse de Nord Yoga
Dear Corinne Gerada,
It's wonderful to hear your Nord Yoga journey started so well. We truly appreciate you sharing your thoughts on the overall experience, and we'll keep everything you've noted in mind. Keep up the amazing work on your progress! We're always here at help@nord.yoga if you need anything.
Sincerely,
Nord Yoga Team
Seemed easy to log in
Seemed easy to log in. I've done day 1 but now it's asking me to complete log in?
8 juin 2026
Réponse de Nord Yoga
Dear Elizabeth Wesencraft,
We're delighted you found the initial setup so straightforward! To resolve the issue you mentioned after your first day, please reach out to our team at help@nord.yoga. We're ready to assist and get you back on track with your facial wellness journey.
Sincerely,
Nord Yoga Team
Wish I had never downloaded
Wish I had never downloaded, very disappointed with their customer service. The subscription details are not clearly visible within the app and the subscription did not appear in my Apple subscriptions, making it extremely difficult to manage or cancel. I also received no reminder or notification that my membership was due to renew automatically, resulting in an unexpected and expensive charge for a subscription I didn't realise was set to continue. The lack of transparency around subscriptions and renewals is very frustrating.
When I contacted customer support, they were unhelpful and unwilling to offer a refund, simply stating that charges for digital products are final. Given how difficult it was to locate and manage the subscription in the first place, this response is very disappointing and has left me with a very negative impression. I would not recommend to others.
8 juin 2026
Avis spontané
Réponse de Nord Yoga
Dear Heather,
We understand your concerns about this matter. We'd like to kindly remind that all terms are presented and agreed to at the start. To look into your specific case, please email our team at help@nord.yoga with your account email and order number.
Sincerely,
Nord Yoga Team
To many adds and add ons
6 juin 2026
Réponse de Nord Yoga
Dear Lisa Celia,
We're so glad our routines are helping you on your facial wellness journey! We appreciate you sharing your thoughts on the app experience. Keep up the amazing work, and remember we're at help@nord.yoga if you ever need anything.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear Vivienne Rose,
We're so happy you're having a great experience and finding our platform easy to navigate. We love hearing that! Keep up the wonderful progress on your journey to glowing skin. If you ever need us, we're at help@nord.yoga.
Sincerely,
Nord Yoga Team
You ask too many follow ups
5 juin 2026
Réponse de Nord Yoga
Dear Patricia Bidwill,
We're so glad to be a part of your facial wellness journey. Thank you for sharing your thoughts on how we can make the experience even better. We're cheering you on! If you ever have more ideas or need anything, we're always here for you at help@nord.yoga.
Sincerely,
Nord Yoga Team
It was very simple to utilize.
5 juin 2026
Réponse de Nord Yoga
Dear ivonneisblessed,
We're so happy you're finding the app intuitive and easy to use! Our goal is to make your facial wellness journey as simple as possible. Keep up the wonderful progress, and know we're always at help@nord.yoga if you need us.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear Dianne Collen,
It's fantastic to hear that getting started was a breeze! We're wishing you all the best on your facial wellness journey and can't wait for you to see that glow. If you ever need anything, our team is always at help@nord.yoga.
Sincerely,
Nord Yoga Team
Avoid only interested in getting money out of you
After the initial offer there was no communication about the hefty monthly subscription charges which were going to be automatically applied. Hadn't used the app and didn't notice the charges to begin with. Asked for a refund which was refused. Avoid, they are only interested in your money.
2 juin 2026
Avis spontané
Réponse de Nord Yoga
Dear Balwant Gidda,
We understand your concern about the situation. We kindly remind that all relevant terms are clearly outlined and were agreed to at the start. To allow us to look into your specific case, please email our team at help@nord.yoga with your account email and order number.
Sincerely,
Nord Yoga Team
Very difficult to cancel subscription.
Very difficult to cancel subscription.
2 juin 2026
Avis spontané
Réponse de Nord Yoga
Dear Susan Graham,
We understand your concern regarding this matter. We'd like to kindly remind that all relevant terms are clearly outlined and agreed to from the start. So our team can look into your specific situation, please reach out to us at help@nord.yoga with your account details.
Sincerely,
Nord Yoga Team
I feel very unhappy about my experience…
I feel very unhappy about my experience with this company. I signed up to a 4 week plan for £15.80, but recently found the company has charged me £79.11 to auto-renew. There was no reminder of this (as most services provide who want to be transparent to customers) and it has caused me financial difficulty. I have asked for a refund but this has been refused. I would not recommend this company at all and wish I had taken the time to read these reviews before I signed up.
31 mai 2026
Avis spontané
Réponse de Nord Yoga
Dear Emma,
We understand your concern regarding this matter. We'd like to kindly point out that the relevant terms are clearly outlined and agreed to when signing up. To allow our team to review your specific case, please contact us directly at help@nord.yoga with your account email and order number.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear iren,
We're so happy to hear you're finding the experience both calming and refreshing. That's wonderful! Keep up the great work on your facial wellness journey. If you ever need anything, we're always here at help@nord.yoga.
Sincerely,
Nord Yoga Team
The App is not fit for purpose
The App is not fit for purpose. No clear verbal or video instructions, impossible to follow the instructions as they are. Charged for items I have not received, no emails received from Nord saying there would be charge also unable to unsubscribe, unable to reset password.
30 mai 2026
Avis spontané
Réponse de Nord Yoga
Dear Glynis Hough,
We understand your concern about the situation you've described. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. To help us look into your case properly, please email our team at help@nord.yoga with your account details and order number.
Sincerely,
Nord Yoga Team
So far good but had too many offers but…
So far good but had too many offers but overall good
28 mai 2026
Réponse de Nord Yoga
Dear susannehockley,
It's wonderful to hear you're enjoying your journey to glowing skin! We appreciate you sharing your thoughts on the overall experience. Keep up the amazing progress, and know we're always at help@nord.yoga if you ever need anything.
Sincerely,
Nord Yoga Team
The extra help and revues
27 mai 2026
Réponse de Nord Yoga
Dear lakeroamers,
It's wonderful to know you're enjoying the extra support and routines in the app. We're so happy to be part of your facial wellness journey! If you ever need anything at all, you can always reach us at help@nord.yoga.
Sincerely,
Nord Yoga Team
TOTAL FRAUD
TOTAL FRAUD - BE AWARE -
I only put one star because there is nothing less, this company is a total scam their app does not work, your face is the same and is impossible to follow. But they scam you with a trial for $24.00 dollars to try for a month and obviously after the first week you know is not working, and delete the app, but this thieves they say you are in a subscription and they charge you without your approval because they keep your cc information, they charge $158.94, please contact the District Attorney and asked them to punish this people.
9 février 2026
Avis spontané
Réponse de Nord Yoga
Dear customer,
We understand your concern regarding this matter. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. To look into your specific case, please contact our team at help@nord.yoga with your account email and order number.
Sincerely,
Nord Yoga Team
Easy to get through this.
25 mai 2026
Réponse de Nord Yoga
Dear Linda Ann,
It's fantastic to hear that our personalized routines are so straightforward and manageable to complete! Keep up the amazing momentum on your journey to glowing skin. We're always here at help@nord.yoga if you ever need anything as you progress.
Sincerely,
Nord Yoga Team
Be very cautious with Nord Yoga…
Be very cautious with Nord Yoga subscriptions.
I paid USD $21.18 for what my receipt described as a “4-week plan.” There was no mention in the confirmation email of a trial, auto-renewal, or a future charge of USD $105.94.
A month later, my card was charged USD $105.94. Customer support later claimed the original order was actually a trial subscription that converted automatically, but this was not disclosed in the receipt I received.
They canceled the subscription only after I complained, but refused to refund the charge.
The supposed subscription terms and recurring billing were not presented in the original receipt.
NOTE: The priority of this company, in my experience, is solely profit; they put no focus on the holistic customer experience. Avoid ordering from this company.
23 mai 2026
Avis spontané
Réponse de Nord Yoga
Dear Hadas Khen,
We understand your concern regarding this matter. We kindly remind that the relevant terms were clearly outlined and agreed to at the time. Please email help@nord.yoga with your account email and order number so we can review your case privately.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear charlenerackett,
We love seeing your excitement to get started! Diving into your personalized face yoga routines is the perfect first step toward achieving a natural glow. We're cheering you on, and remember we're always here at help@nord.yoga if you ever need a hand.
Sincerely,
Nord Yoga Team
Quick, efficient, comprehensive
Nora responded very quickly, searched for all the options for me and gave me a defintiive answer
25 mai 2026
Réponse de Nord Yoga
Dear LAURENCE M,
Hearing that Nora provided such fast and clear assistance absolutely makes our day. Keep up the great work with your daily face yoga routines, and remember we're always available at help@nord.yoga if you ever need anything else.
Sincerely,
Nord Yoga Team
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