I was charged 150 euro because I didn't realise I hadn't cancelled my subscription. As soon as the money left my account, I contacted them and despite having many answers to my pleas, they refused ab... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
People think it's spam when they get offers for other products when they haven't had chance to try it. Better to offer other products when a person is, day 3 weeks into the basic plan. If it's working... Voir plus
L'entreprise a répondu
A much younger friend recently told me she uses face yoga so your site popping up on my phone seemed an omen. Was impresses with what you are offering so, tentatively decided to give it a go.
L'entreprise a répondu
I have started few days ago and need to cancel my monthly subscription auto renewal. Nora was very helpful and cancelled the renewal right away upon my request. Should there be no further charges afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nord Yoga
Écrit par l'entreprise
Glowing Skin Starts Here: No Needles. No Filters. Smarter Self-Care
Personalized face yoga – Custom routines to lift, tone, and sculpt your face naturally.
Quick guided sessions that boost circulation and smooth wrinkles.
Tailored meal plans designed to support your glow and goals.
Daily trackers for hydration, face workouts, and self-care routines.
Simple daily challenges to keep you motivated and see results fast.
Expert content on skincare, massage, and holistic beauty.
Video + audio guides that fit into your everyday routine
Coordonnées de contact
Etats-Unis
- hello@nord.yoga
- nord.yoga
3,3
Moyen
347 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comprehensive assessment and…
Comprehensive assessment and comprehensive potential plan(s) with the opportunity to op out.
16 avril 2026
Réponse de Nord Yoga
Dear marilesbenavente,
We are so glad you appreciated the comprehensive assessment and the flexibility of our plans! At Nord Yoga, we are actively working on improvements to further prevent injury and enhance your experience. Please email help@nord.yoga with your account email and order number so we can assist you further.
Sincerely,
Nord Yoga Team
Shocking service
I’m appalled at the lack of Information and support for a refund from Nord Yoga after I noticed £79.11 taken from my account when I only ever agreed to a 4 week trial.
I was so stunned I automatically reported it as fraud to my bank account who are currently looking into it - and I have now forwarded them this link listing so many similar complaints against Nord Yoga confirming for me that is not an ethical way to conduct a business.
I now have the inconvenience of my bank card being replaced to prevent Nord Yoga from taking any further money out my account.
I received a reply from a Nord Yoga junior agent who confirmed that my unrequested subscription was now cancelled - and apologised for their “surprising charge” -
followed by a further email refusing to reimburse me £79.11, saying their “decision is final”.
The list of negative reviews on here sum them up completely as a scam, with no clear ethics and an unprofessional approach that’s not acceptable.
I see other customers recently have at least been asked to send their order details - I assume for a subscription none of them actually agreed to order.
After this Shocking experience I can only be thankful for TrustPilot for showing every similar poor review here - highlighting the need for this to be addressed.
And the only way Nord Yoga can start to ‘review’ their business and it’s reputation is by handing back reimbursements when they are requested - and clearly due!
14 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Elizabeth Anne,
Thank you, we understand your concern about the payment experience. We'd like to kindly remind that subscription terms are clearly stated and agreed to before purchase. Please email your order details to help@nord.yoga so we can look into your case directly.
Sincerely,
Nord Yoga Team
I got such a quick response
I got such a quick response. Thank you so much. Very friendly too!
16 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Kristi Dukes,
We're delighted our team could assist you swiftly and with a warm smile. It's truly wonderful having you on this journey to achieving glowing skin with your daily routines. Just remember, we're always here at help@nord.yoga if you ever need a hand!
Sincerely,
Nord Yoga Team
I dislike all the upsale ads
15 avril 2026
Réponse de Nord Yoga
Dear customer,
We understand your frustration with the upsale ads, and we are actively working on improvements to provide a better experience. Please email us at help@nord.yoga with your account email and, if possible, your order number so we can assist you further.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear Maggie,
We are thrilled to hear that you find Nord Yoga very inspiring! We are always actively working on improvements to make your experience even better. Should you ever need any assistance, please email us at help@nord.yoga and include your account email and, if possible, the order number.
Sincerely,
Nord Yoga Team
Absolutely fraudulent company
Absolutely fraudulent company! I strongly advise anyone to avoid signing up with this company. Bought a 4 week plan only and did not agree to any further subscription, yet, after thé 4 weekend ended they withdrew £79.11 from my bank account without my consent. It didn’t even appear in my app or in my app subscriptions so have no idea what they charged me for! When I emailed customer support asking for them to refund the amount, I only got an email back saying that my 4 week plan had now ended. I have contacted my bank and they have raised a dispute. I advise anyone else who has found themselves in a similar situation to do the same.
13 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Dorthe,
We understand your frustration regarding the charge after your 4-week plan and the resulting dispute. We are actively working on improvements. Please email help@nord.yoga with your account email and, if possible, the order number so we can assist.
Sincerely,
Nord Yoga Team
Ripped off and not happy about it
The site is ok but you are bombarded with other aspects of what’s on offer and I ended up confused.
I would advise people to avoid Nord Yoga. The billing is not transparent enough and I was billed £79.99 for a whole further subscription (I’d already paid for one before) when I had already paid £15 for an extra month. Refund was refused and I was directed to the small print. So in all I’ve spent a couple of hundred pounds for very little and feel ripped off. I would suggest people look to the other facial exercise sites of which there are many and avoid Nord Yoga unless you don’t mind shameless profiteering.
14 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Gill Fitzgibbon,
We understand your concerns about the payment experience. We'd like to kindly remind that all subscription terms are clearly outlined and agreed to prior to purchase. Please email help@nord.yoga with your account email and order number so we can review your case.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear sandie.elkins,
Thank you, we understand your concern. We'd like to kindly remind that the subscription terms were clearly stated and agreed to before purchase. Please email help@nord.yoga with your account email and order number so our team can review your specific case.
Sincerely,
Nord Yoga Team
I have yet to try it
14 avril 2026
Réponse de Nord Yoga
Dear jvg,
We're so excited for you to start your facial wellness journey! Once you dive into the personalized face yoga routines and progress trackers, we hope you love the experience. If you need any tips getting started, we're always here at help@nord.yoga.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear Gloria Jean,
We're thrilled you're starting your wellness journey with us! Face yoga is wonderfully beneficial for achieving a natural glow at any stage of life. Enjoy the personalized routines, and remember we're always here at help@nord.yoga if you ever need anything.
Sincerely,
Nord Yoga Team
Is 'Base Plan' effective without the extras???
Too many attempts to 'upgrade' initial purchase of plan... it's hard enough to even trust that these things work without all the other bells and whistles! I took a risk and got the middle plan...however, seeing all the additional supplements, recipes, skin care suggestions, etc. AFTER my purchase makes me now skeptical that JUST the facial plan will work without all the 'extras.' All the extra suggestions, tips and tricks should come WITH the purchase of the initial plan if they in fact boost said 'results.' I'll try the plan because I bought it, although now I'm unfortunately doubting the purchase rather than feeling excited about trying it myself 🙁
13 avril 2026
Réponse de Nord Yoga
Dear Jenn,
We're delighted you're diving into your personalized face yoga plan! Rest assured, your core routines are fully effective on their own for achieving glowing skin. Any extra suggestions are purely optional. We're always at help@nord.yoga if you need anything.
Sincerely,
Nord Yoga Team
User Friendly
Your purchase process, although annoying because you offer too many products, is nonetheless easy to navigate.
13 avril 2026
Réponse de Nord Yoga
Dear Frances,
We are glad the purchase process was easy to navigate, but we hear your feedback that seeing too many products is annoying. We are actively working on improvements to streamline this. Please email help@nord.yoga with your account email and, if possible, the order number.
Sincerely,
Nord Yoga Team
To many offers
12 avril 2026
Réponse de Nord Yoga
Dear sabrina quintero,
We understand that receiving too many offers can be overwhelming. Nord Yoga is actively working on improvements to our messaging. To adjust your preferences, please email help@nord.yoga and include your account email and, if possible, your order number.
Sincerely,
Nord Yoga Team
In depth and detailed analysis for…
In depth and detailed analysis for personalised experience
11 avril 2026
Réponse de Nord Yoga
Dear bexibo,
We are so glad the tailored approach to your facial wellness is hitting the mark! Customizing routines to your unique needs is key for glowing skin. Keep up the great progress, and remember we're always at help@nord.yoga if you need anything.
Sincerely,
Nord Yoga Team
Fine except for all the option to buy…
Fine except for all the option to buy more products.
10 avril 2026
Réponse de Nord Yoga
Dear Kathi,
We hear your concern about the frequent options to buy more products. We are actively working on improvements to streamline this experience. Please email help@nord.yoga and include your account email and, if possible, the order number so we can further assist you.
Sincerely,
Nord Yoga Team
Everything is positive and explained…
Everything is positive and explained well. It’s encouraging!
7 avril 2026
Réponse de Nord Yoga
Dear marybethtucker,
We are so thrilled that you find the face yoga routines uplifting and easy to follow. Keeping you motivated on your journey to glowing skin is exactly what we aim for! We're always available at help@nord.yoga if you ever need anything along the way.
Sincerely,
Nord Yoga Team
עקצו אותי ב 150 דולר דרך כרטיס האשראי…
עקצו אותי ב 150 דולר דרך כרטיס האשראי בלי קבלת בקשה או אישור ממני. מעבר לכך אפליקציה גרוע
6 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Oshra Sapir,
תודה, אנו מבינים את החשש שלך לגבי החיוב. נרצה להזכיר בעדינות שתנאי המנוי מוצגים בבירור ומאושרים לפני הרכישה. כדי שנוכל לבדוק את המקרה באופן פרטי, ניתן לפנות אלינו ל-help@nord.yoga בצירוף כתובת המייל של החשבון ומספר ההזמנה.
Sincerely,
Nord Yoga Team
I have just started.but love the face…
I have just started.but love the face exercises so far so good
6 avril 2026
Réponse de Nord Yoga
Dear Doreen Hoyles,
We are thrilled that you're enjoying the facial workouts as you begin your new routine! Consistency is the secret to glowing skin, and we're cheering you on every step of the way. If you ever need anything, we're always around at help@nord.yoga.
Sincerely,
Nord Yoga Team
All the add on marketing after initial…
All the add on marketing after initial purchase.
I purchased the 9ne thing I wanted.
5 avril 2026
Réponse de Nord Yoga
Dear christine.trydell,
We understand your frustration with the add-on marketing after your initial purchase. We are actively working on improvements to provide a smoother experience. Please email help@nord.yoga and include your account email and, if possible, the order number.
Sincerely,
Nord Yoga Team
It feels good
5 avril 2026
Réponse de Nord Yoga
Dear Hravnrav,
We are so glad that your experience with Nord Yoga makes you feel good! We are actively working on improvements to make our platform even better for you. If you ever need support, please email help@nord.yoga and include your account email and, if possible, the order number.
Sincerely,
Nord Yoga Team
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