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Nordic Glow is a premier online destination dedicated to providing top-tier skincare and wellness products inspired by the natural beauty and purity of the Nordic region. Our mission is to deliver exceptional, sustainably-sourced beauty solutions that harness the power of Scandinavian botanicals, known for their efficacy and gentle care. Each product in our curated collection reflects the pristine landscapes and unique ingredients native to the Nordic countries, offering a holistic approach to skincare that promotes radiant, healthy skin. At Nordic Glow, we believe in the harmony between nature and science. Our formulations are meticulously crafted, combining traditional Nordic wisdom with cutting-edge research to ensure maximum effectiveness. We prioritize sustainability and ethical sourcing, ensuring our products are as kind to the planet as they are to your skin. Our range includes rejuvenating serums, hydrating moisturizers, and revitalizing masks, each designed to enhance your natural glow and provide a luxurious self-care experience. Our commitment to quality and transparency is unwavering. We strive to educate and empower our customers by providing detailed insights into our ingredients and their benefits. Join us on a journey to discover the essence of Nordic beauty, and embrace the glow from within with Nordic Glow.
27 Old Gloucester Street, WC1N 3AX, London, Royaume-Uni
2,7
14 avis
N'a pas répondu aux avis négatifs
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I got an allergic reaction to their products, so cancelled and asked for my money back.
They didn't refund me, but kept sending more products. Now, they have charged me TWICE, after cancelling.
Kinesisk snydevirksomhed. Faldt over en creme på Instagram, hvor en dansk kvinde viste, hvordan produktet virker. Jeg googlede produktet og troede, jeg fandt det til salg også hos Matas og Magasin, men jeg kunne købe det online med 20% rabat. Straks jeg opdagede, at det var et kinesisk produkt, forsøgte jeg at annullere, men uden held.
Har fortfarande inte fått min vara 🤬
Beställde en lampa före jul och det är den 8/1 idag. Har försökt spåra paketet men det står att den är i Rosersberg? Lång bit kvar till Södertälje, få se om den kommer fram 🤬😤🤯
Amazing product and instant results for me ! Post gym recovery was painless since i started taking this collagen ♥️🙌🏽can’t wait to see the long term effects 😊
Die Lampe ist defekt angekommen, das Glas bzw der Kunststoff zerbrochen! Ich habe sofort eine Mail mit Bilder geschrieben und es kommt einfach keine Antwort! Außerdem kostet die Lampe über Instagram doppelt soviel und sie sieht echt billig aus.
Precis som för många andra så gick jag på den här niten... Gick på reklamen som visades på Instagram om deras påstådda samarbete med TV4.... Såg dessvärre efter jag lagt min beställning att det är en helt annan produkt de använder sig av i TV4. Gick in och kollade omdömen på Trustpilot m.fl vilket naturligtvis var en ren katastrof.
Så efter 10 minuter efter min beställning så ångrade jag mitt köp och mailade dem direkt 2 ggr samt även bifogade mailen till SVEA bank.
Deras samarbete gjorde ju att jag inte granskade och var på min vakt redan från början då man dessvärre antar att det är ett reko företag när SVEA bank står med som betalningsalternativ.
Naturligtvis svarat ju som väntat inte NordicGlow på några mail och ingen telefonkontakt finns.
Hoppas fler kontaktar SVEA så att de kanske tar sitt ansvar och avbryter det här samarbetet med ett rent BLUFF FÖRETAG!!
Ångrade mitt köp dagen efter och tog kontakt. Skickade mitt ordernummer men inget svar. Fick krämen idag 🤬Så arg på företag som inte svara tillbaka eller kan ta att man kan ångra sig. Blufföretag är vad det är . Så arg !!!!
I ordered a product on this website as it was a bit cheaper than elsewhere. It took 2 weeks to get it, but that was a minor issue. Once I received the tracking number, I noticed it said "DDU shipment", so I wrote them to ask if import duties would need to be paid on arrival. No one replied, and when I finally got the package I had to pay 22 € of import duties, which on a value of about 65 € is just ridiculous! You should be more fair with your customer and inform them in advance import duties ar excluded and they account for 1/3 of the total invoiced value. I'll certainly shop elsewhere next time! NEWS: However, when I complained, they admitted the policy was not very clear on their website and offered to refund the costum duties, which was much appreciated!
Réponse : Nordic Glow
Hi Chiara, Im so sorry it's taken so long to reply to your review!
We've been making some changes this end and now have a dedicated person to sort out the issues we've been experiencing whilst we expand and learn more about our customers and what they need, [including currently updating the customs charge info on our website]
I can see you received a refund on the charge and I hope that means we may see you again? Thanks so much again for being so understanding whilst we navigate these changes, we really do appreciate it! Team NG x
In spite of very bad experience about my order, probably due to shippers or customs officers, Nordic Glow team has compensated the damaged goods and has kindly made himself available for a better future experience. Their products are of remarkable quality, therefore we'll get another opportunities
Réponse : Nordic Glow
Hi Silvia! Im so sorry it's taken a while to reply to this review! We now have a new person here to oversee these issues and make sure we can rectify any disappointing experiences [whether they be our own packaging oversights, or the fault of the distributer, we want to make sure all our customers are happy!]
I can see you received a partial refund on your order, however, I would like to personally invite you to get in touch on our contact@nordic-glow.com email address, so we can see if there's anything else we can do for you :) TEAM NG x
After using the Westfjords shampoo and conditioner for about a month, I knew I needed to order more! My hair is finally growing! The website is so easy to use and shipping (even to Colorado) is quick. My bottles arrive in one piece with no leakage - crazy, since orders from the US arrive leaking and bottles broken. Love ordering from Nordic Glow!
Réponse : Nordic Glow
Hi Claire! Thanks so much for taking the time to write this lovely review, we really do appreciate it :) TEAM NG X
I wanted to buy DottirSkin sunscreen and was referred to Nordic Glow as online retailer for the European market (I was ordering from Denmark).
However as they are shipping from the UK, I had to pay extra taxes and handling fees in the end. This doubled the price I had to pay for the product.
If you are ordering from the UK this might be a good company but you need to be aware of potential fees when buying from countries outside of the UK.
The product itself seems great which makes it even more disappointing that it is so expensive to get products from their website.
Réponse : Nordic Glow
Hi Swantje!
Firstly I'm so sorry for the delay in replying to your review, we now have a dedicated person here to allow us to handle these queries in a much more timely fashion...
I would like to personally invite you to get in touch at contact@nordic-glow.com so we can see if theres anything else we can do, to make your experience with us a lot more enjoyable :) We really look forward to hearing from you! TEAM NG X
Amazing products, love them! My skin looks glowing, hydrated and refreshed. Fast delivery. Highly recommend 👍
Réponse : Nordic Glow
Hi Anna!
Thanks so much for taking the time to leave us a review- we really appreciate it! We're so pleased you're enjoying the arctic sparkle! TEAM NG X
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