Norsegarde Avis 158

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

To date I have purchased seven Norsegarde products (in the last six months). A testament to the quality of your craftsmenship and and material. Unfortunately, the Rund bracelet was not sized for... Voir plus

Noté 5 sur 5 étoiles

The service was excellent and a lot faster than what I had expected,the quality of the Fenrir Silver torc is very good . I had expected it to be slightly thicker around the wrist but nonetheless it... Voir plus

Noté 3 sur 5 étoiles

The pendant itself looks nice and is supposedly sterling silver, but the chain is just a cheap looking stainless steel one. It was shipped from China and honestly doesn’t feel remotely worth the £65+... Voir plus

Noté 5 sur 5 étoiles

I bought 2 silver necklaces from them. First I made the purchase, then I noticed they offered a discount even after ordering.. I asked and they gave it to me without any problems! About... Voir plus


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

A True Work of Viking Art

The quality of this bracelet blows me away. The runes and designs are intricately carved, and the metal has just the right weight. Shipping was so quick - only three days! I get compliments every time I wear it. If you are a fan of the Norse heritage, you can't find better craftsmanship.

14 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

A Masterpiece Quickly Delivered

It wasn't until the moment I opened the package that I realized this is something special. The craftsmanship is incredible, and the design is even more beautiful IRL. No delays, delivery was relatively quick. Combining both quality and efficiency is difficult to find. I'll be ordering again soon!

18 avril 2025
Avis spontané
Noté 2 sur 5 étoiles

Ordered a Jormungandr bracelet

Ordered a Jormungandr bracelet, which took around 10 days to arrive, which was in line with what they promised. Initially pleased with the look of the product, but after about 8 weeks, the clasp started to fail. It now opens of it's own accord, with no apparent cause. It even fell off while I was typing this. Nice design, but very poor quality. I wouldn't recommend.

6 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered two items at the same time neither arrived

Ordered two items at the same time, a pendant and earrings. They were shipped separately (to EU) and *neither* arrived.
There was also a customs charge I didn't expect. I paid that and now I'm trying to arrange a refund of this as well.
I was refunded for the items but that's not good enough to give them a second chance, perhaps if even one item had showed up I might have.
The pendant was a birthday present and cost €100, so this was a rubbish experience all round.

13 février 2025
Avis spontané
Logo de Norsegarde

Réponse de Norsegarde

Hi Trish, thank you for your feedback and we're very sorry for the disappointing experience.

One item was unfortunately lost in transit, and the other ran into a customs issue. We issued full refunds for both, and we hope you were able to resolve the customs charge with your local postal service.

We genuinely regret how this turned out and appreciate you sharing your experience.

Noté 5 sur 5 étoiles

Excellent service

Beautiful product, super quality, friendly and helpful costumer service! Very positive experience! Satisfied buyer here. :)

3 février 2025
Avis spontané
Noté 1 sur 5 étoiles

FAKE Sterling Silver

I bought the GERI AND FREKI WOLF HEAD TORC BRACELET - STERLING SILVER bracelet as a gift for my boyfriend for Valentine’s Day. I really wish I had read the reviews on the Norsegarde site more carefully. The bracelet was surprisingly shiny and had a different feel and luster to my sterling silver jewelry. I took the bracelet to a gold and silver exchange I’ve gone to before to get it appraised. The bracelet turned out to be 100% STAINLESS STEEL. Totally no silver. Not sure if anyone else has experienced this or noticed it, but my boyfriend’s torc from Norsegarde didn’t have a stamp to indicate it was silver. Basically I paid over $200 for an item I can get on Amazon for under $20. I went back to look at the reviews on the Norsegarde site itself. I seriously doubt from their wording any of them are legit. Some examples: “ Excellent quality ( only silve recomended) Very good look. I took my bracelet for sailing trip and first time since many years did get any problems” “ What I’m impressed me with Norsegarde products are not only their affordable selections but their craftsmanship exceeds my expectations.” “ Very satisfied with purchase, bracelet is very good and feels of good weight. Very affirdable for the amount of silver in this bracelet”. I’m not upset about the product being mass produced or from China, but it’s definitely not right to claim a product is created with a precious metal when it’s actually stainless steel- or in this case stainless steal since they basically stole my money with a product that was falsely advertised.

14 février 2025
Avis spontané
Logo de Norsegarde

Réponse de Norsegarde

Hi Domina, we're sorry to hear about your experience. We’d like to clarify that we offer both stainless steel and sterling silver versions of this bracelet and always aim to ensure customers receive the correct item. Unfortunately, based on your description, there may have been a fulfillment mix-up. Please contact our customer support team with your order details, and we’ll gladly investigate and resolve this for you. We appreciate the opportunity to make things right!

Noté 5 sur 5 étoiles

Amazing Quality

I didn’t know my size rings and the customer service was very kind and helpful. The shipping came in fast and the quality of the rings is really great! The rings fit perfectly the material is beautiful ! :)

18 mars 2025
Avis spontané
Noté 2 sur 5 étoiles

Billigt udseende smykker

Langvarig levering og produktet kom desværre tydeligvis fra Kina og levede ikke op til de smukke billeder på hjemmesiden. De armbånd jeg bestilte havde samme kvalitetsmæssige udseende og følelse som noget du ville købe for sjov på et kræmmermarked. Ærgerligt!

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great item, but where did it come from?

The item arrived in great VikingR style, well made.
Only confusion was the amount of addresses, said it was made in Ukraine (or near due to war), company email had Canada as an address, and the delivery notifications showed the item coming from China. ???
Very confusing, either way the Torq is great and has not left my wrist since it arrived. Good quality and OK speed of delivery.

20 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Not quite as expected

I didn't post the bracelet on to my son, for whom it was intended, as I felt it looked cheap and tacky. I suppose I can't complain, as it was, indeed, relatively cheap. I have since wondered about buying the silver version, but that is currently beyond my budget. Stainless steel seemed more appropriate as a material, anyway. It's the brassy colouring or plating that makes it look tacky, I think. I expected it all to be, well, steel-coloured. It's still sitting on top of my chest of drawers while I think about what to do with it.

19 février 2025
Avis spontané
Logo de Norsegarde

Réponse de Norsegarde

Hi Marian, we're sorry to hear that the bracelet did not meet your expectations. We want to clarify that the bracelet's metal parts are indeed golden-plated, as clearly displayed in the product photos. However, we understand that preferences vary, and we appreciate your honest feedback.

If you would like to exchange the bracelet for another item that better suits your taste, please don’t hesitate to reach out to our customer service team. We’d be happy to assist you in finding something you love.

Noté 4 sur 5 étoiles

Eye Catching and well made.

Beautifully made, surprised at the detail of the Thor's hammer because of the size of the piece. The cord is well woven and I believe it will last a long time. It took a while to arrive only because of the Canada post strike. It was hard to give it away as a Christmas gift!

17 février 2025
Avis spontané
Noté 1 sur 5 étoiles

So so small

It was so small it would only fit a child. Too difficult to send back.

6 février 2025
Avis spontané
Logo de Norsegarde

Réponse de Norsegarde

Hi Tanya, we're sorry to hear that the bracelet didn’t fit as expected. However, the size that was ordered is the smallest one available, and all bracelet lengths displayed on our product page reflect the accurate tip-to-tip measurement.

If the size of the bracelet you received is incorrect, please provide us with a photo showing the length measurement from tip to tip, and we’ll be happy to send you a correct replacement free of charge.

Noté 5 sur 5 étoiles

An absolutely wonderful site for…

An absolutely wonderful site for beautiful looking pieces. All finely made and hand crafted, I've liked every piece and now purchased a sapphire and garnet ring which looks incredible. Very happy with my purchases.

8 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service and quality 👏

Dear reader,

This company has an excellent service. I ordered an item which got "lost" by the Dutch post service (PostNL).

I contacted Norsegarde's customer service and they where very polite and sent me another item.

I've received the new item and the quality is great, I am very satisfied and wil order again.

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

The «Handcrafted Odin's Ravens Gemmed…

The «Handcrafted Odin's Ravens Gemmed Band - Sterling Silver» is the second ring I have bought from Norsgarde (probably not the last).
I love this ring, it is well made, comfortable to wear and the design is very pretty.
It’s width is 3 mm. and I think it might be a good idea to include the width of rings in the descriptions.
Many thanks to the employees in the workshop, and also to Customer Care people who are very helpful.

1 février 2025
Avis spontané

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