Northern Property Partners Avis 

My experience with NPP has been mixed—there were some positives, but also several areas of concern.

It started with an introductory call with James, who explained the advantages of becoming a Platinum member. On the second call, after we decided to proceed, I felt that James was more focused on getting me to sign the contract and transfer the fee rather than answering my questions. I was pressured into signing the contract during the video call, without sufficient time to read it properly. Immediately afterward, I transferred the funds—around £8,000—during that same call.

Once the contract was signed, James began sourcing properties for me. The first 2 options I was shown were quite run-down, with visible damp and other issues. After reading the contract more carefully post-signing, I discovered that NPP would only offer up to three properties, and if I rejected all three, I could lose my fee. That added a lot of pressure to accept one. Eventually, he found a third property in Barnsley that looked good visually, so we decided to proceed.

We instructed the solicitor and broker that NPP recommended. The lender later rejected the mortgage, requesting a specialist surveyor’s report due to damp issues that weren’t apparent in the photos. This was extremely frustrating—especially considering the price I paid. I expected their "expertise" to filter out unsuitable properties.

When I raised this with James, he said I would need to cover the cost of the specialist report. At that point, I would have pulled out, but the contract essentially forced me to move forward or lose the fee. I paid for the report, which confirmed significant damp problems. James acknowledged the issues and offered me a second property that was in much better condition, which I appreciated.

However, when applying for a mortgage on the second property, the lender again rejected it because it was a private sale. The broker found another lender, but this time the valuation came in £10,000 below the asking price, as they considered it a 3-bed instead of a 4-bed (one of the bedrooms was too small to count). This was disappointing, especially since the NPP deal sheet listed it as a 4-bed with an “instant equity” of £5,000. Again, I felt stuck due to the contract, so I negotiated with the seller and paid an additional £5,000 myself.

Even then, when I wanted to conduct a house report for peace of mind, NPP pushed back hard—likely due to pressure to close the deal. I insisted, and they had to wait for the report to be completed.

Now for the positives:

James and Bryony did respond to problems and offered me a second property when they could have simply kept the fee.

NPP Developments was genuinely good. I made some changes to the property (new bath taps, shower screen, washing machine, etc.). Their costs were fair and the quality of work was solid.

In the end, I secured a good property in Leeds. It’s rented out for £1,000/month (instead of the £1,100 stated in the deal sheet), but I’m still happy with the purchase and I believe in the future this property can increase price easily.

Conclusion:
While I appreciate the effort James and Bryony put in to help me move forward, the overall process felt rushed and overly pressured—especially around the contract and property conditions. I hope NPP improves their due diligence and client support to ensure a more transparent and less stressful experience in the future.

A good all round experience with a team who are clearly knowledgable and well drilled.

We will be using them again.
Special thanks to Bryony for keeping on top of everything.

It was a great experience working with NPP from the start to the finish of the project. Thanks to all the staff, especially Kayden and Bryony, who managed and oversaw my multiple properties, frequently updating their states in good time. I hope to work with NPP again.

Great experience buying my first investment, looking to build a portfolio with them and looking forward to what comes next!

Working with NPP made my first time purchasing property a lot smoother. They were very helpful and gave me all the information I needed to make the right decision for me and my investment. Would definitely recommend

I have been working with NPP for the last few years and I will continue to do so.

They are always friendly and easy to talk to, and know what they are doing!

I have no issues in recommending them to my friends and contacts!

Keep doing what you are doing

Worst experience of my life. False, misrepresented deal + floorplans. Build team that took over a year (supposed to be 5 months max) and still did not finish, and their work was far below an acceptable standard. I had to bring in my own build team at my own expense to finish works to a decent standard. NPP are always full of excuses and false promises. Watch them make excuses and not take accountability in their response to this review. Had to save the deal at my own expense, on my own accord. So much stress and financial loss caused by NPP. Will never ever work with them again. Biggest mistake. If I could give Zero stars I would!

One Star

Worst experience ever. Their "hands-off approach" comes at a huge cost. They push you into becoming a "platinum investor" and offer deals that are subpar if you take the time to do any research. Being new to the process, I didn’t know any better initially, but the red flags quickly became clear.

Communication was abysmal, and everything was delayed. They are located miles away from their supposed "specialist area," so I had to travel to the property myself to oversee things. The refurbishment contractors seemed more interested in finding ways to inflate costs than completing the job properly. Work was left incomplete, and they even lied about progress to get me to make payments. Thankfully, I was able to step in, bring in my own team, and discover just how badly I had been ripped off.

The project went way over budget, and the final property valuation was significantly lower than what was promised on the deal sheet. The only positive takeaway is that I learned what not to do for my next project. My advice? If you're unsure about using NPP, don't do it! Managing the process yourself allows you to stay in control, work with reliable local tradespeople, and assemble a competent team. Avoid NPP unless you're looking for an expensive lesson in failure.

We work in partnership with NPP and we've been very impressed with their professionalism and dedication to customer service. If you're looking for an investment property, this is the place to go! Looking forward to continuing working with you next year - Apex Mortgage and Protection

While I am not new to buying property, this was the first time that I have bought property in this way as a remote investor. I had to 100% rely on NPP to get the purchase complete. I found Bryony very approachable, attentive and helpful throughout the process. She even helped me negotiate the price down when there was an issue raised from the surveyors report. On the downside, there were some unexpected costs that I ended up incurring, not that these were under NPP's direct control or that they could influence them, but I feel a little more transparency in regards to the realist costs investors are likely to incur during the buying process would certainly be very beneficial. Apart from that, I look forward to continue working with NPP to achieve my goals.

I purchased a property through NPP and I would highly recommend them.
Bryony and Grant are well experienced and they helped me through this process.

There is no such thing as ‘Hands off’

Deal began June 23,
No contact from owner since Aug 23
Refurb started December 23/January 24
Refurb ‘finished’ April 24
Snagging complete by another company August 24
Rented October 24

Cons
NDA
Exorbitant sourcing fee (way above industry standard).
Things missed on survey (cost)
Refurb cost too high and constantly extra work, extra costs, other costs omitted from deal sheet which are fixed costs which you will have to pay.
Poor refurb process had to pay another company to snag ready for rent.
Overpromised on deal, proposed deal fell through, and I had to settle for alternative rent strategy (less).
As a result parts of the refurb already paid for were not necessary.
Communication inconsistent.

Pros
I have another property in my portfolio, although it be at what I consider great cost.
They do send pictures of the refurb.

I take responsibility for not doing due diligence and visiting the property/area in this regard I was a poor businessperson.
I have since done a property courses (paid) and free.
GDV, sourcing fees, build cost, no money down, due diligence and other terms etc.
This has been a great learning experience for me.
I would NOT work with NPP again.
I would urge anyone to do due diligence before working with any remote sourcing company. (Invest in a property course free or paid)

I purchased a property through NPP and I would highly recommend them. I am not an experienced property investor but NPP helped in every stage with their expertise to avoid any pitfalls.

Bryony and James were very experienced and helpful and it was a pleasure working with them.

Constant flow of communication. I had full confidence everything was in hand and any questions I had were answered quickly. Made the whole process easy and took the stress away.

Amazing service and really helpful from start to finish.

Initially the investment manager James was very nice. We had a call and he found a deal which perfectly suited my criteria. Then when I was passed onto the project manager for the sale things started going wrong. Renu didn’t seem to be professional or proficient at her work. Luckily, she was promptly replaced with Bryony which pushed the deal through. For a sourced deal getting to completion took a very long time! From November to May. Their recommended solicitor was nice but his emails were often cluttered and confused. Over all Bryony is the reason that saved this review from being lower. The product is a great one but the team could use a brush up and show a more professional attitude and move a little bit quicker.

NPP have been very professional, quick to respond and helpful in every way. For someone who has no experience in property investment, I feel confident because of the strong team support. I really appreciated the team effort and helped me secure a BTL property.

I'd highly recommend!

Great service received from Alex and his contractors they handed over the property in excellent condition and were very easy to deal with

Great service by Alex and the team on the renovation work they have carried out for me. Works completed a week ahead of schedule to a high standard and took care of all the hard work without me having to worry about anything. Thanks Alex!