It would be 0 stars if possible. Shocking experience. Can only speak through Sykes, unable to make contact direct with Northumbria coast and country cottages. Repeatedly advised NCCC will be in touc... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The property booked was nice, but the owners have lost interest. Bulbs missing, drawer knobs missing, inadequate glassware, ill-fitting sheets. Sykes Customer Service was poor, they did not know the... Voir plus
I rented a cottage in Branton, which was really nice and in a lovely location, many hikes starting from the cottage. A nice touch was that there were recommended routes of varying difficulty in th... Voir plus
Last week we stayed in Apple Orchard House, High Buston near Alnmouth. We booked this through Northumbrian coast and country cottages. On arrival it was cold and raining outside on entering it was col... Voir plus
2,6
Bas
24 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Claremount in Alnmouth
I stayed at Claremount in Alnmouth for the week beginning 12/03/22, I have rented from northumbria coast and country cottages previously and was more than happy with the properties I rented and the staff are very welcoming, helpful and friendly. I was born and brought up in the area and was home visiting family and celebrating a big birthday. Unfortunately the week at Claremount I was not happy with, what a lovely view in the pictures on the website, but when I arrived the windows were filthy and it was like looking through a fog. There has obviously been some historic damage in the property as the floors are badly uneven and there are many cracks in the walls, the wallpaper in the hallway is coming away from the walls, there is no soundproofing between the ground floor flat and the one above. The sofas are so old and uncomfortable to sit on and in such poor condition they are only fit for a skip, I ended up wirh lower back pain something I do not normally suffer from. I was very dissapointed that the company would risk their good reputation by having a property in such poor condition as this on their books.
25 mars 2022
Avis spontané
This company only publishes positive reviews or testimonials as they call them I booked Wayside high Newton…
I booked Wayside high Newton northumberland
Mouldy smelling damp wee stains on carpet white crusty marks all over sofa and said the garden was enclosed dog ran straight out onto the tourist busy road . Complained to this company and they refused to take any responsibility all the testimonials on all their properties are positive, they pic which ones they publish. This is a crooked disgraceful company that should not be selling cottages that have not been checked or the true feedback published. They refuse to be responsible for their actions. This company needs to be taken off the market they are liars and are cheating their customers
6 octobre 2021
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.