Novita Diamonds  Avis 

2 511
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Can’t believe how lovely my ring is I’m over whelmed My husband ordered the ring for me a present The ring was to big ( husband through I had fat fingers lol), so when we were on holiday in Adel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

April was incredibly helpful throughout the entire process. As someone who knew nothing about diamonds, she patiently walked me through everything — the 4Cs, ring settings, sizing, and payment options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took my partner there to choose her ring, and all I can say is the experience was amazing from start to finish. Yen was incredibly helpful, attentive, and made sure we found exactly what we want... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Diamantaire
  3. Joaillier

À propos de Novita Diamonds

Écrit par l'entreprise

Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.

At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.

Ethical Lab Grown Diamonds

Écrit par l'entreprise

We're committed to our planet!

Free lifetime warranty and cleaning

Buy with confidence!

Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 511)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stunning diamonds and jewellery, smooth and easy process

Both my stunning platinum engagement ring and perfectly paired pave wedding band were made by Novita Diamonds. They made the whole process so easy, from learning how to pick a good diamond, to being so incredibly patient whilst I tried on a number of different ring styles. I’ve received so many compliments on my gorgeous set, and my sister and uncle’s fiancée now also have Novita rings since seeing mine! Can’t wait to return one day in the near future to add another to the stack. Thank you Novita 🩷💍

1 avril 2024
Avis spontané
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Réponse de Novita Diamonds

Thank you so much for your kind words! 💖💍 We’re thrilled to hear how much you love your stunning platinum engagement ring and wedding band. It’s an honour to have been part of your journey, and we truly appreciate your trust in us. Knowing that your sister and uncle’s fiancée also chose Novita after seeing your beautiful set means the world! We can’t wait to welcome you back when it’s time to add to your stack. ✨😊

Noté 5 sur 5 étoiles

Totally worth it

Laura was very welcoming and professional. She helped me pick a beautiful engagement ring and made sure that the order was ready to collect on time. Great customer service!

As for the ring itself, the quality is outstanding, my fiancée has been wearing it non stop for a year now and it shows no signs of wear. The diamond sparkles beautifully and catches eyes of many people who commented on it.
Very happy with the purchase , thank you Novita Diamonds!

31 mars 2024
Avis spontané
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Réponse de Novita Diamonds

Thank you for your wonderful review! 💍✨ We’re so glad to hear that Laura provided a welcoming and professional experience while helping you find the perfect engagement ring. It’s amazing to know that the quality has exceeded your expectations and that your fiancée’s ring continues to shine just as brilliantly a year later! 💎😍 We truly appreciate your support and kind words—thank you for choosing Novita Diamonds! 😊

Noté 5 sur 5 étoiles

Novita are lab grown diamond specialists!

The wife and I cannot recommend Novita Diamonds Sydney anymore highly. The knowledge, professionalism and warmth of their Diamond Specialist was second to none. The quality of their lab grown diamonds is showcased in the photos on their website. I could not afford a 1.8 carat round brilliant diamond when I first got engaged. I made a promise to myself that one day I would upgrade my wife’s engagement ring to a round brilliant and I just recently learnt about lab grown diamonds. Lab grown diamonds are REAL diamonds made from pure carbon and are a much more affordable option than mined diamonds. Novita Diamonds are a highly reputable company and trusted specialists in this field. The wife and I strongly recommend that anyone looking to purchase a diamond for any special occasion should consider Novita Diamonds first.

24 janvier 2025
Avis spontané
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Réponse de Novita Diamonds

Thank you for your amazing review! 💎✨ We're honoured to have been part of your journey in upgrading your wife's engagement ring. It’s wonderful to hear that our team's knowledge, professionalism, and warmth made your experience so special. Lab-grown diamonds truly offer an incredible option, and we’re so glad you found the perfect round brilliant diamond with us! We appreciate your trust and recommendation—wishing you and your wife many more special moments ahead. 💍😊

Noté 5 sur 5 étoiles

Blue diamond is absolutely stunning.

Blue diamond is absolutely stunning.

They checked in to make sure that I had made the correct choice and sent a photo demonstrating the size of the gem.

25 février 2025
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Réponse de Novita Diamonds

Thank you for your lovely review! 💙💎 We're so glad you love your stunning blue diamond! Our team is always happy to go the extra mile to ensure you feel confident in your choice. Enjoy your beautiful gem, and let us know if we can assist you again in the future! 😊✨

Noté 5 sur 5 étoiles

Stunning piece, I couldn’t be happier..

My fiancé let me choose my engagement ring and we were looking online from Novita Diamonds website. We had an idea about what we were after. When we came to Brisbane showroom, we met Andres that showed us few options. Very good customer service and insightful. We ended up with a different setting and when we picked up today, boy oh boy what a truly stunning piece!!! I couldn’t be happier!! Thank you Novita Diamonds from creating a beautiful piece that is part of our love journey. Highly recommended.

22 mars 2025
Avis spontané
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Réponse de Novita Diamonds

Thank you for sharing your wonderful experience! 💍✨ We're so glad that Andres was able to guide you through the options and help you find the perfect setting. It’s amazing to hear how happy you are with your stunning engagement ring—what a special part of your love journey! 💖 We truly appreciate your kind words and recommendation. Wishing you both a lifetime of love and happiness! 😊💎

Noté 5 sur 5 étoiles

Upgrade!

Recently decided to 'upgrade' my engagement ring and since our daughter had bought a lab diamond from Novita in London, decided to go and see them in Auckland, New Zealand. I dealt with a gorgeous young woman called Aly who was so patient and helpful in helping me make a decision as to what I wanted.I am blown away by the cost difference between a lab diamond and a mined diamond. Also impressed by the fact it's an ethically sourced diamond. I am so thrilled with my new solitaire ring, it has exceeded all my expectations and I just wanted to give a big shout out to Aly whose service was superb. Novita I will be back!

19 mars 2025
Avis spontané
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Réponse de Novita Diamonds

That's fantastic to hear! 💍💎 Aly sounds like a gem herself, guiding you through the dazzling world of lab diamonds with patience and expertise. It's amazing how lab diamonds can offer both value and ethical peace of mind. Your new solitaire ring sounds absolutely stunning—here's to many more sparkling moments ahead with Novita!

Noté 5 sur 5 étoiles

Amazing quality and the customer…

Amazing quality and the customer service was so professional, friendly and readily available!

17 mars 2025
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Réponse de Novita Diamonds

Thank you for your kind words! 💎✨ We’re thrilled you loved the quality and had a great experience with our team. Your support means the world to us! 💖 We can’t wait to welcome you back again soon! 😊

Noté 5 sur 5 étoiles

Outstanding experience!

I had an exceptional experience with Novita Diamonds while purchasing my tennis bracelet. From start to finish, their service was nothing short of luxurious. The team provided expert guidance, ensuring I found the perfect piece, and their attention to detail made the entire process seamless.

One of the standout aspects was the flexibility they offered with payment methods, making the purchase even more convenient. Their collection is truly stunning, with exquisite craftsmanship and timeless designs that radiate elegance.

I could not be happier with my bracelet and the service I received. Novita Diamonds exceeded all my expectations, and I would highly recommend them to anyone looking for high quality jewellery and a first class experience.

18 mars 2025
Avis spontané
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Réponse de Novita Diamonds

Thank you for your glowing review! ✨💎 We're beyond thrilled to hear that your experience with Novita Diamonds felt luxurious from start to finish. It’s wonderful to know that our team’s expertise, flexible payment options, and stunning collection made your journey seamless and special. Enjoy your beautiful tennis bracelet—it’s a timeless treasure! 💖 We truly appreciate your recommendation and look forward to welcoming you back in the future! 😊

Noté 5 sur 5 étoiles

The staff were incredible throughout…

The staff were incredible throughout the whole process, really knowledgeable regarding the products and gave their time to ensure we bought the right ring for us, overall really enjoyable experience.

15 mars 2024
Avis spontané
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Réponse de Novita Diamonds

Thanks a bunch for the awesome shout-out! 🎉 We're thrilled you had a blast with us and found the perfect ring. Our team is always here to geek out on jewellery knowledge and make sure you leave with something that sparkles just right. Cheers to many happy years ahead with your new bling!

Noté 5 sur 5 étoiles

Absolutely amazing customer service

Absolutely amazing customer service !
Flawless communication, service and extraordinary product ! Super happy, have bought engagement rings and now weddings rings!

15 mars 2025
Avis spontané
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Réponse de Novita Diamonds

Wow, what an incredible review! 😍 We're over the moon that you've trusted us with both your engagement and wedding rings—it’s an absolute honour to be part of your love story! Wishing you a lifetime of happiness (and plenty of sparkle ✨)!

Noté 5 sur 5 étoiles

Diamantes preciosos y experiencia excelente

Fuimos con cita previa al showroom de BCN. El trato recibido fue excelente. Tienen mucho estoc y te explican todo lo referente a las tallas, quilates,..etc pero tb puedes confeccionar tu joya a medida escogiendo acabados en oro o platino y medidas y formas de diamantes. Los diamantes de laboratorio tienen un brillo espectacular. Están certificados y son preciosos. Ya hace tiempo que me estaba documentando sobre éstos y finalmente , compré una dormilonas. Muy recomendable para las que nos gustan las joyas bonitas, éticas y brillantes . Repetiré seguro!

10 mars 2025
Avis spontané
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Réponse de Novita Diamonds

¡Muchísimas gracias por tu fantástica reseña! ✨ Nos encanta saber que disfrutaste tu experiencia en nuestro showroom de BCN y que encontraste las joyas perfectas para ti. 💎 Los diamantes de laboratorio realmente tienen un brillo especial, ¡y nos alegra que lo hayas apreciado tanto! Disfruta tus dormilonas y esperamos verte de nuevo para seguir sumando más brillo a tu colección. 💖

Noté 5 sur 5 étoiles

An Engagement ring above all else

After fully customising my partners engagement ring and ordering it, within 2 hours I was contacted by a customer service rep, to assist in my design and make changes that were adequate to get the ring ASAP. The ring was created and delivered in a timely manner, and the ring is everything my fiancé and I ever could have dreamed of. My fiancé has since had the ring resized and the face to face customer service was incomparable.

I highly recommend Novita Diamonds to anyone looking to drop the knee and pop the question.

17 octobre 2024
Avis spontané
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Réponse de Novita Diamonds

Thanks a carat for your sparkling review! 💍 We're thrilled to have helped you customize the perfect ring and deliver it faster than you can say "forever." Your fiancé's happiness is our karat gold standard, and we're delighted you both love the ring! If you ever need more bling, you know where to find us. Happy proposing! 🌟

Noté 5 sur 5 étoiles

Excellent experience with Novita

Excellent experience with Novita, I bought an engagement ring this year. They were super helpful and accommodating every step of the way. I came in to view the engagement rings a few times which was no issue and returned with family to view as well.

Could not recommend more.

5 mars 2025
Avis spontané
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Réponse de Novita Diamonds

Thank you for your glowing review! 💍 We're so happy to have been part of your engagement ring journey. Whether it was your first visit or a family affair, we loved helping you find the ring! Wishing you a lifetime of love and sparkle—come back anytime for more dazzling moments! ✨💖

Noté 5 sur 5 étoiles

Excelente experiencia de compra ✨

Excelente experiencia para la compra de mis primeros pendientes de diamantes de laboratorio. Nos atendió Enrique y fue muy amable y paciente en todo momento. Pudimos probarnos todas las tallas y medidas que quisimos porque tienen mucho estoc y en todo momento nos aconsejaron muy bien en función de la armonía y estética que buscaba. Los diamantes son preciosos, montados en oro de diferentes colores y/o platino y no son pesados. Muy aconsejable para las que nos gustan las joyas bonitas y éticas . Repetiremos seguro 👍🏻✨.

10 mars 2025
Avis spontané
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Réponse de Novita Diamonds

¡Muchas gracias por tu maravillosa reseña! 💎✨ Nos encanta saber que tu primera experiencia con pendientes de diamantes de laboratorio fue todo un éxito. Enrique y el equipo siempre están encantados de ayudar y asegurarse de que encuentres la combinación perfecta de armonía y estética. 💖 Disfruta de tus nuevas joyas éticas y cuando quieras más brillo, aquí estaremos esperándote. ¡Hasta la próxima! 😉👍🏻

Noté 5 sur 5 étoiles

My husband got my engagement ring with…

My husband got my engagement ring with Novita and loved it so much he insisted we get out wedding bands as well! I can understand why since the process was so seem less and they were happy to accomodate any requests or changes we required.

14 octobre 2024
Avis spontané
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Réponse de Novita Diamonds

Love that your husband is as committed to Novita as he is to you! 💍❤️ We're thrilled to have been part of both your engagement and wedding ring journeys. Seamless, stress-free, and sparkly is exactly what we aim for! Wishing you both a lifetime of love and laughter—come back anytime for more dazzling moments! ✨💖

Noté 5 sur 5 étoiles

Amazing experience !

Amazing experience !
Novy at Novita Diamonds Melbourne was such an incredible help picking out our wedding bands ! So extremely helpful’

12 mars 2024
Avis spontané
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Réponse de Novita Diamonds

Thank you for your lovely review! 💍✨ We're so glad Novy could help make your wedding band experience incredible. Wishing you both a lifetime of love and sparkle—congratulations! 🎉💕

Noté 5 sur 5 étoiles

From start to finish a professional

From start to finish a professional, lovely experience with really knowledgeable staff. I felt comfortable throughout and never felt pressured. Easy to use website help my decision

7 avril 2024
Avis spontané
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Réponse de Novita Diamonds

Thank you for your wonderful review! 💍✨ We're so glad you had a smooth and comfortable experience with us. No pressure, just plenty of sparkle and expert guidance! Enjoy your beautiful piece, and we’re here anytime you need more brilliance. 💖😊

Noté 5 sur 5 étoiles

Excellent team, excellent service

I got an engagement ring for my (now wife) and we also got our wedding rings from Novita diamonds. The process, from start to finish, was seemless. All questions were answered, all ideas were discussed and the team went above and beyond to ensure we had a stress free experience. Really would recommend to anyone needing ethical diamonds!

14 avril 2024
Avis spontané
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Réponse de Novita Diamonds

Thank you for your glowing review! 💍✨ We're honoured to have been part of both your engagement and wedding ring journey. Making the process seamless and stress-free is what we love to do! Wishing you and your wife a lifetime of love, laughter, and sparkle. 💖 Cheers to ethical diamonds and happily ever afters! 🥂😊

Noté 5 sur 5 étoiles

Gorgeous diamond by the yard bracelet

Gorgeous diamond by the yard bracelet. Quick despatch. Excellent price. What more could you want!

12 mars 2024
Avis spontané
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Réponse de Novita Diamonds

Thank you for your lovely review! ✨ We're so glad you love your diamond by the yard bracelet—classic, elegant, and always sparkling! Fast dispatch and great prices are just the cherry on top. 😉 Enjoy your new piece, and let it shine! 💎💖

Noté 5 sur 5 étoiles

The Perfect Ring

Had a very pleasant experience dealing with Novita! They were very helpful when I booked my appointment, and had a wide variety of options for me to look at in person. The team were also very accommodating when they learned that I needed the ring ASAP as I was planning on proposing to my then girlfriend, overseas! I couldn’t be happier with the purchase. The amazing quality and pricing of their rings made Novita the perfect choice! The diamond sparkled more than the Eiffel Tower! The addition of the light in the box, made the proposal even more special! As I proposed overseas, the very helpful team allowed the resizing period to be extended. This meant my fiancée could get the ring resized after our holiday without any additional payments! We would use Novita Diamonds again for our wedding bands or any other jewellery pieces.

5 octobre 2024
Avis spontané
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Réponse de Novita Diamonds

What an incredible proposal story! 💍✨ We’re so glad we could help make your special moment as seamless and sparkling as possible—sounds like that diamond gave the Eiffel Tower a run for its money! 😉 💎 The extended resizing was the least we could do to make sure everything was just perfect after your holiday. Wishing you both a lifetime of love and sparkle, and we’d be honoured to help with your wedding bands when the time comes! 💖🥂

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