My order was delayed by the courier company so I reached out to customer support and they set up a new shipment right away. However when the delivery came there was an additional COD charge that I ha... Voir plus
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Lisez les avis des autres
Moises attached the results of my age test directly to the email he sent saving me the time and trouble of having to log on to the website. I greatly appreciate that!
I had an entirely positive experience with Novos' support when my order was being checked by customs. The Novos employee, Moises, provided me with every possible assistance, offering various options a... Voir plus
I have to start by saying I love the Core and Boost product. I've been using them for 4 years and would love to continue to use. However, as good as the products are, the customer support the tot... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan
Coordonnées de contact
Etats-Unis
- care@novoslabs.com
- novoslabs.com
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic product and fantastic…
Fantastic product and fantastic customer service! I highly recommend the NOVOS line. I've been taking them for 6 months and can see (skin) and feel (energy levels, sense well being) the difference. Also, I prefer the Orange flavored Core vs the unflavored version.
The Novos core product tastes dreadful…
The Novos core product tastes dreadful when mixed with water. It also has a gritty, unpleasant texture. I couldn’t even finish one glass.
Since the package has been opened, they won’t accept a return or send a full refund. But how do you know if you like it until you’ve tried it?!
I’d steer clear of this product unless you want to gag and nearly vomit every morning.

Réponse de novoslabs.com
Novos Care provided good health advice…
Novos Care provided good health advice regarding NMNH. I was taking NAD supplements but now I have added NMNH.
I was looking for alternative solutions…
I was looking for alternative solutions to knee pain. Anna was very helpful and easily provided the solutions.
Received deffective item
Received deffective item, contacted company and they refused to refund or ship a replacement. Scam! Don't waste your money!

Réponse de novoslabs.com
Novas Boost
The Novos Boost (NMN) is a wonderful product. It gives me more energy and keeps me healthy. Will keep buying it from this company.
Great product and professional service!
Great product and professional service!
“free face age test” scam exploit
Took “free face age test” and received NO RESPONSE. Looks more like a scam exploit to capture facial image and eye biometrics to use in accessing / unlocking facial image logins .
BOGUS !!

Réponse de novoslabs.com
be stronger
The first thing is the one-on-one service
Regarding the NOVOS Care product
Exciters will differ in strength and stability
About the product
NOVOS Vital
Feel more focused
and feeling light on the feet
Novos responded to my recent review…
Novos responded to my recent review stating that they have been trying to contact me. I have not been contacted. Their biological age estimates in my case varied from age 59 to age 98. I am chronically age 69. Their rate of aging estimates ranged from 1.14 to 1.4 years per chronological year. In my case these tests cannot possibly be accurate. I have asked for a refund and received no response. I purchased two tests and used one. They have not even refunded the unused test. If I could give zero stars I would. I will contact appropriate government agencies regarding this company.

Réponse de novoslabs.com
Stay away!!!
This company has no ethical standards. They are trying to force subscriptions of their unproven product to customers. They have sent me 2 years (over USD 3,000) of orders that I didn’t need/want. Their cancellation process is purposefully confusing and they don’t send advance notices of upcoming renewals like every serious company does. Stay away!!!

Réponse de novoslabs.com
I am a physician and assumed that if…
I am a physician and assumed that if they had people from prestigious universities that those people would not want to muddy their reputations by being associated with a snake oil company. I also assumed if they had 3rd party testing likewise this was a good thing. The devil is in the details, like how often do they do this testing ? I asked some questions about why the dose of NMN is so low compared to other companies ? I tried to get an answer how they came up with a does of 125 mg per capsule and what the dose recommendation was based on since 250 mg is much lower than what other experts in the field recommend ie David Sinclair for example takes a gram a day. I gave them literature through email that says what the dose should be based on body weight and age not a one size dose fits all. I tried to find out what the bioavailability was which fell on deaf ears. Of course I did not get anywhere close to getting answer. I tried it anyway for a year and did not notice any difference. I also tried the orange core which taste awful and stopped it. I think this company is selling snake oil. Just my opinion.
Customer support was knowledgeable and…
Customer support was knowledgeable and helpful.
Quick Reaction
Ana was very helpful when I wanted to make a change of my subscription from once to one year.
Reliable and trustworthy. It actually works...
Really great products that are reliable. The people behind it seem genuinely passionate, which can be hard to find these days in a company. As a medical doctor, I also appreciate the science behind it.
Highly recommend NOVOS
Highly recommend NOVOS, they offer the 80/20 you need, no other company matches them, and I tried many many many others, and shown a few doctors. Also the support has been great. I am now a subscriber.
Useful Longevity App & Great Customer Service
Useful Longevity App, and great Customer Service.
Quick and thorough response
I had a few questions, and novolabs answered both quick and thorough
A leader in their space
When I first tried, Novos, I was really excited because somebody I knew that’s really into Fitness had provided it to me. As somebody that likes routine into combat aging as much as possible, being a content creator That was easy to take daily. Increased my energy and helped me sleep better while taking their product.
Hello There
Hello There! Thank you so much for caring teams. It always response all inquiries about health issue and products. I felt great when I get NOVO product. I took it in the morning empty stomach with yogurt and chia seeds and plus some products supplement. I felt it doesn’t have issues reaching each other in the guts. I felt so much energy and no fatigue. To be honest. I worked 15 hours a day Monday to Sunday as fork lift driver in the warehouse using physical body movement and afternoons, I went to work in Agecare look after elderly people. I slept less only 4 -5 hours a day.
Thank you NOVOS so much about true science. How the cells talk inside and turn to Energy.
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