We were on holiday in Port Macquarie when the nasal mask I had purchased in Canberra about five to six months earlier started causing breathing issues and was found to have what appeared to be black m... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Local staff who have sound product knowledge. In particular David Carey who arranged two remote changes to settings after I contacted the 1300 phone line. David also followed up with an email after t... Voir plus
I spoke Dee why store & the man that answered phone call was very helpful in bringing cpap part from another store. The following day arrived at store & rang me to let me know the part had arrived.
Had to decide on a new Cpap machine. Reviewed my existing brand and others on your website. Considered people's reviews and chose Resumed Airsense 10. It came with some bonus items too. Great to b... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Coordonnées de contact
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australie
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service was first class
Service was first class. I purchased the Mini unit for overseas travel. The unit works well but I was unaware that it is a little noisey with the humidifier so close to my nose n20. I will adjust to the sound and the small Resmed unit is great for travel.
22 septembre 2026
Fast delivery of my new water storage…
Fast delivery of my new water storage replacement unit. Quality products and reliable service.
22 septembre 2026
We were on holiday in Port Macquarie…
We were on holiday in Port Macquarie when the nasal mask I had purchased in Canberra about five to six months earlier started causing breathing issues and was found to have what appeared to be black mould in the mask vent holes despite cleaning it daily. I contacted NSW CPAP who confirmed it was mould. I needed a new nasal mask and the staff in Port Macquarie helped me through the task of purchasing a new nasal mask which is now allowing me to breath easy during the night. Excellent Service.
21 septembre 2026
Staff always friendly and willing to…
Staff always friendly and willing to help with knowledge and advice.
21 septembre 2026
Great price and great service
7 septembre 2026
I was very happy with the customer…
I was very happy with the customer service and support that I received my purchase arrived very quickly.
8 septembre 2026
SHOCKING CUSTOMER CARE
Your initial phone contact system is appalling and not conducive to good customer service. I had problems with the products. These were opened ( of course) but not used yet you refused to accept a return. I will be following up with the ombudsman but please know after many years with you (and thousands of dollars spent) I will never return to NSW CPAP. Are you seriously telling me you couldn’t receive my return and then “hygenically” repackage? You have demonstrated lack of customer care
22 septembre 2026
Customer service was excellent
Customer service was excellent. Despite the wrong size mask being originally sent the mistake was promptly corrected and a paid return postage bag supplied.
3 septembre 2026
It was a small and strait forward…
It was a small and strait forward transaction. The staff member was great and very pleasant.
17 septembre 2026
Service was prompt
1 septembre 2026
I spoke Dee why store & the man that…
I spoke Dee why store & the man that answered phone call was very helpful in bringing cpap part from another store. The following day arrived at store & rang me to let me know the part had arrived.
15 septembre 2026
Great service
Great service. Great product. Very helpful staff the entire process from purchase to delivery.
15 septembre 2026
Easy website to purchase from.
15 septembre 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.