NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Voir plus
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NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Voir plus
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I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Voir plus
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I had a nice experience with the staff member Fin who helped me with my refund. They were extremely helpful, friendly and quick to resolve the issue. My refund was sorted out much faster than I expec... Voir plus
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The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Voir plus
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Écrit par l'entreprise
Beech House, Gatley Road, SK8 1PY, Cheadle, Royaume-Uni
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A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Good if you don't run into any trouble during the booking process, which you most likely will. It's like mission impossible trying to reach a real person on their Live Chat if you need help with anything more complicated than what their AI chatbot can handle. I have had to wait for over an hour in front of the webpage on several occasions for a response. This subsequently made me double booked on my airport transfer and lost money.

Réponse de We Are NUCO
Great time, the only issues were with the room! So nothing to report thus far, great organisation, and a overall brilliant trip

Réponse de We Are NUCO
My bag was left in the coach and Oliver helped me get the bag back, great communication and friendly help making it an easy experience for an annoying mistake

Réponse de We Are NUCO
Maeve on customer service was so helpful, kind and patient in resolving a stressful issue for me and a friend. Thanks again!!

Réponse de We Are NUCO
We had Bells Harris-Johnstone as our main rep and she looked after us so well. Answering any questions and making sure we knew all the info. She also REALLY bought the vibe to the aprees and got us all up on the tables it was SUCH FUN! The skiing was amazing and there was themes and stuff to do every night! Thank you to Bells and to NUCO for the best week ever!

Réponse de We Are NUCO
Will atkinson is what made the experience great. He is my GOAT. He made us feel so welcome and we had many a great chat.

Réponse de We Are NUCO
Trip to Val thorens
Started off great, learnt how to ski, had some fun nights out etc.
Unfortunately was cut short after a bad ski accident and had to be airlifted to hospital.
Customer service was a bit mediocre with handling everything, but managed to get it all sorted in the end.
Overall if it wasn't for injuring myself would have been an amazing trip

Réponse de We Are NUCO
they were all so lovely, we had an issue with the driver on the way there as he was making us a bit uncomfortable with some comments and nuco handled it perfectly. the reps were all so nice and so much fun, more friends than workers. abi rosy and johnnie were so good and cant wait for our next trip with them

Réponse de We Are NUCO
We had the best time in Les Arcs!!! Everything ran very smoothly and the reps were so fun, especially our room rep Monty! He made sure we were all doing okay and having a good time and was always there if we needed him — he made the week that much better!

Réponse de We Are NUCO
Great organization and the choice of the resort.

Réponse de We Are NUCO
Had the best holiday ever ! Bells was such a caring and fun rep thank you so much to her for making our holiday so fun! She was so knowledgable and helped us get through the week knowing exactly what we should be doing and when. There were so many fab activities. Bells is the most incredible rep, person and human being known to mankind. Defo would recommend to all uni students.

Réponse de We Are NUCO
What a week!
Nenah was a fantastic rep when I was in Les deux alpes. She was so helpful in showing us around the resort and giving helpful tips. She’s the best :)

Réponse de We Are NUCO
I was part of the Swansea lot, great experience, reps were great. Big shoutout to Max and Flick for being brilliant reps!

Réponse de We Are NUCO
Nuco is great, the provide the most fun and security for your days and nights.

Réponse de We Are NUCO
I love Monty !!
Thank you for his job and kindness
He made us feel welcome and he helped us out for complaining to the hotel

Réponse de We Are NUCO
Nenah was really great and brought the vibes to Southampton snow, and the pub and club. We loved her! 🩷❤️

Réponse de We Are NUCO

Réponse de We Are NUCO
Was such a good time and cassie was amazing she made sure we knew what was going on and looked after us really well

Réponse de We Are NUCO
Fantastic trip as always! NUCO always made sure we were organised for events during the day and in the evening. Our room rep Cassie McGurk was great with any questions throughout the week and was spot on with arrival/departures.

Réponse de We Are NUCO
Amazing skii trip, had the best experience from beginning to end. Bella our rep was so accommodating and made our experience even better!
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