NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Voir plus
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NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Voir plus
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I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Voir plus
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I had a nice experience with the staff member Fin who helped me with my refund. They were extremely helpful, friendly and quick to resolve the issue. My refund was sorted out much faster than I expec... Voir plus
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The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Voir plus
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Écrit par l'entreprise
Beech House, Gatley Road, SK8 1PY, Cheadle, Royaume-Uni
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A répondu à 87 % de ses avis négatifs
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James was THE BEST nuco rep ever, we know HR is not a fan - but we all think he brings the vibes and there’s no way we’d replace him. Honestly if he leaves we leave and never return.
NUCO delivered the snow, the parties and the sheer volume of questionable decisions. However, my true highlight was NUCO Rep Ethan. He’s the real MVP. I’m pretty sure his job title is actually 'Professional Fun-Haver and Crisis Averter.' He didn't just 'rep,' he performed. Give this man a raise, a night off, or at least a lifetime supply of Flügel. 10/10, absolutely legendary trip, thanks to Ethan!
Honestly an excellent value. The reps are great, hit my head and needed to find my way to the ER and asked a random rep and Ali went the extra mile to help. He turned out to be my rooms rep as well which was a pleasant surprise.
The company clearly puts a lot of effort into making sure you have a good time. The Varsity ski trip was excellent.
They could fix a couple organisation issues but their care and costumer service is top notch which really made the difference.
Edit: 5 to 3 stars. That organisation and customer service is not as good as I had hoped. They accidentally charged me for an event I did not book, attend, or ever receive tickets for and then refused to refund it or acknowledge their fault. It's a shame but being so directly mistreated has quite tainted my perception of Nuko and the otherwise excellent trip they provided.
Been having an amazing time in Les Deux Alpes. Thanks a lot to Campbell, our nuco rep, who has made the whole experience super enjoyable and easy.
Shout out to the reps, Campbell especially made the trip so easyyy.

Réponse de We Are NUCO
We had an exceptional trip, and Campbell was an incredible rep, took care of us very well

Réponse de We Are NUCO
The trip was so fun! It was my first time skiing and the Nuco rep Campbell really helped me manage my nerves and overcome my fear of the slopes. 10/10 would def recommend.

Réponse de We Are NUCO
Campbell was really good, had a good time because of his advice!

Réponse de We Are NUCO
This trip was absolutely lit. Campbell was a legend and helped us with all our stupid problems.

Réponse de We Are NUCO

Réponse de We Are NUCO

Réponse de We Are NUCO
The trip was overall good, the mountains and the skiing (lessons too) were very enjoyable.
However, several factors were really not well organised. NUCO split up our group of 5 into two different apartments, putting 3 of us in a room with 3 other people who did not know each other!! (So for no reason... we asked to keep the group together.) It was only thanks to one of us contacting the other people originally allocated to our apartment that we managed to stay together.
The room reps were kind, but simply not particularly useful, and insistent on asking for good reviews. The information room reps had to read out regarding cleanup at the end of the trip was too general, and they themselves did not know how much of it really applied to our specific accom...
NUCO reps in general were nice, friendly and approachable around the resort, happy to give directions; live chat responses were also quick which was good.
Also, procedure to recover lost equipment at NUCO-run event (Mega Après, went missing from the area where NUCO supposedly kept an eye on it) was terrible and yielded nothing. (Have emailed directly, I hope this does not happen again.)

Réponse de We Are NUCO
I really enjoyed the Varsity trip at Val Thorens! NUCO was amazing, I met the lovely rep Matilda on the coach ride there & got plenty of skiing tips so I was able to make the most of my week as a complete beginner.
Our room rep Lucia was also lovely, so friendly & great at solving problems while we were there. On the 5th day I had lost my wristband while I was out skiing and I didn’t know what to do but Lucia handled the situation so well and ensured I got another wristband so I could go out that evening!
I would 100% recommend NUCO and the reps are amazing, especially Matilda & Lucia & if you have them you are in good hands xx

Réponse de We Are NUCO
Nenah is a phenomenal rep for nuco so inviting and kind to members of Plymouth snow riders. Bring the vibes and looked after all of our Freshers made sure that they were able to enjoy their first trip away and we are incredibly grateful. Best rep ever 😍😍😍

Réponse de We Are NUCO
Ali was an incredible rep on the Varsity ski trip - always checking in and making sure we had a good time!

Réponse de We Are NUCO

Réponse de We Are NUCO
Varsity is such a great trip, but Marc made it extra special this time!!

Réponse de We Are NUCO
Really fun trip! Best vibes with the best people and the activities were fab. Our NUCO rep cassie was so lovely and helpful.

Réponse de We Are NUCO
Best trip ever with NUCO we all felt so looked after! Angus especially was brilliant- so chill, so nice and answered all our questions and checked in on us consistently throughout. 100% would recommend!!

Réponse de We Are NUCO
Thankyou NUCO for a great holiday! Stuart is an amazing rep who was very helpful the entire trip! Also a big shout out to Onya, Bethan and Lucia for being lovely reps.

Réponse de We Are NUCO
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