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Lisez les avis des autres

Noté 2 sur 5 étoiles

Recieved my order today of the Rose and oud incense cones, fast dispatch and delivery which is great. The cones in the tin smell lovely however when burning, that scent is not there at all, it's just... Voir plus

Noté 5 sur 5 étoiles

I had no problem ordering and the delivery was quick. The pods smell lovely I have used a couple but I think if I light 2 the smell will last longer,but I would recommend them to anyone.

Noté 5 sur 5 étoiles

The quality of the cones is outstanding & the choice of fragrances is second to non, and believe you me I have spent money on many many many inferior quality products, of course without any repeat ord... Voir plus

Noté 5 sur 5 étoiles

Great range of products. The Reed Diffusers we ordered Oud and Amber smell wonderful. We were so impressed we ordered 4 more. NUHR sent an email with a 10% discount that used for the second order. Hi... Voir plus

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin de bougies

Écrit par l'entreprise

Home and body fragrance brand specialising in Oud scented products including, Oud incense, candles, diffuser, perfumes, incense and electric burners including a wide variety of gift sets. NUHR Home was created with the idea for reinterpreting luxury oud into a fresh, contemporary line of products. Our hand poured, exquisitely scented, elevated oud collections have captured the very essence of the eastern culture from all over the world, capturing the notes of some of favourite scents. In our Oud fragrances, we carefully and consistently mix several ingredients to create a unique blend of individual fragrances. Our vegan and cruelty-free products are completely cruelty free, and employ natural and pure components.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

436 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(436)

218 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing product

purchased a NUHR welcome pack of cones. honestly can’t recommend this company/product enough. cone smell last for hours, visitors to my apartment comment on the great aroma. Placed a repeat order, NUHR has great customer service & communication. 10/10

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The item arrived damaged and seemed…

The item arrived damaged and seemed like it was already used I returned it to them and was told the item was in perfect working condition and they wanted to charge me to return the item back to me,
The item was missing three of the 5ml oils which was meant to come with it so seemed like a previous return
Very dissapointed had to take it up with my bank to get my money back
Please avoid for your own good

21 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately a bad experience

Unfortunately a bad experience with product and customer services. I bought some incense cones and three car air fresheners. The cones were presents as were two of the fresheners.
The other was for me. I had already posted the three items to family in Ireland as part of a Christmas stocking when I tried mine. My initial thought was very strong and more chemical than expected, not pleasant but with these type things not entirely unusual. My friend and I set off for a day out. Unbeknown to each other for after about an hour we had both developed headaches. When we spoke we both thought unusual, then it suddenly clicked that the smell in the car was not ok. We couldn’t throw it out the window as we were on the Motorway but stopped as soon as we could and did so. I contacted Nuhr and told family to dispose of the gifts without opening the packets or tin on Christmas Day. Nuhrs reply was a defensive one. I emailed again, and they suggested I return, the items are now today like my one, in bins. I have no desire to get my family to post back. I’m disappointed about the product, the loss of money but the response has been the worst I’ve had.

20 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Oud and Amber cones

Although delivery was quick I was disappointed with the smoke smell rather than fragrance. This was the Oud and Amber fragrance. If I’d read the reviews on trust pilot I wouldn’t have bought these cones . Lesson learned.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing fragrance

The smells are amazing with Oud and Rose my absolute favourite, the delivery is very quick and well packed have purchased 3 times now and will get more when needed

14 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy, scammers

Do not buy. Scammers. To begin with there’s a very strong horrible smell, gave me nose irritation and a migraine. Then when it’s gone, nothing, there is no nice smell start to end. Got in touch with them, no response.

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous

These little cones are in my opinion fabulous, the whole house smells wonderful and unlike other more expensive cones they dont burn down in seconds..

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Smell that lasts

Fast delivery even during Xmas period. Smell lasts for ages. Can still smell it the day after. Haramain is my favourite so far.
I use the cones, started with starter set and just ordered 2 tubs.

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

They sent me items which leaked

They sent me items which leaked. When I contacted them they went radio silent . Not received replacement or communication. Scammers don’t buy

10 décembre 2025
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Hi Shaun
We have looked into this for you and apologised for the delay in coming back to you during this busy period. We can confirm replacements have been sent for the leaked items as requested to resolve this matter.

Regards

Noté 1 sur 5 étoiles

mango and oud cones

I ordered two tins of the mango and oud cones and was so excited when my parcel arrived and lit a cone straightaway. I didn’t get anything other than a smoke smell. My children came home from school and asked what that awful smell was. Well that wasn’t the idea was it! It’s now 6 and a hours later and my house still smells of bonfire and burnt wood there is no sweet mango and definitely no oud. It’s awful. Totally gutted to have wasted the money.

8 décembre 2025
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you for sharing your experience, and we’re genuinely sorry to hear that the scent wasn’t what you were expecting.

Our incense cones are made using 100% natural oud (agarwood) as the base. Oud is a raw, traditional resin rich wood that burns with a deep, smoky, woody profile, this is the authentic scent used for centuries in Middle Eastern homes.

The Mango & Oud blend is scented rather than sweet, meaning the mango is intentionally subtle and designed to sit softly alongside the natural oud rather than overpower it. This can feel very different from a perfume style incense, especially on first use.

We completely understand that fragrance is highly personal, and authentic oud isn’t for everyone.

Regards

Noté 1 sur 5 étoiles

Do not buy

Terrible smelling products do not buy. Spent quite a bit got starter pack with 4 different scents fir oud cones. All horrible so disappointed and yet they keep emailing continously. Never again
Disgusting smelling products and not sealed properly.

7 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Waste of £37

Waste of £37. Smells disgusting. Nothing like oud smell, I've been to Dubai so I know what it should smell like. Don't waste your money.

4 décembre 2025
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Thank you for sharing your feedback. We are sorry to hear the scent was not to your liking.

Our incense cones are made using real oud (agarwood), which naturally burns with a deep, smoky, woody aroma. This is the authentic profile of pure oud, you would have smelt bakhoor when in Dubai which is typically burnt on coal and have many toxins / burning agents, none of which are present in the incense we produce and provide.

We appreciate that fragrance is highly personal, and authentic oud is not for everyone. If you prefer lighter or sweeter fragrance styles, our customer care team would be happy to help recommend a more suitable option.

Regards

Noté 1 sur 5 étoiles

Bonfire Vibes

I was so looking forward to receiving the starter pack which looked lovely. I was soon to be very disappointed. I tried all fragrances thinking there must be a faulty batch but in fact, they were all the same. On opening the separate packs, the smell was lovely but it was a different story when I lit the cones. Each and every one made my house smell like a bonfire. I thought it was just me but when I lit another cone to see what my granddaughter thought and she agreed with me. I have absolutely no idea why there are so many good reviews. I can only guess that they all love the smell of burning wood. Lesson learnt.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brilliant, we just love these cones. The smells are amazing. Definitely recommend.

26 novembre 2025
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Great to hear you are enjoying our oud cones and the kind words David.

Noté 1 sur 5 étoiles

I bought four different bakhoor cones…

I bought four different bakhoor cones from Nuhr after seeing all the good reviews, but I’m honestly very disappointed. The cones had barely any smell, and the little scent they did have was exactly the same across all four.

Don’t fall for the good reviews the actual product does not match the hype at all. I feel misled, and the quality is nowhere near what people are praising.

Overall, I’m not happy with my purchase. Don’t waste your money

25 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I placed the order and it has been…

I placed the order and it has been received and they smell amazing but I am so disappointed that that you have reduced the price by £17 for Black Friday so is there anything that can be done here as I won’t be looking to reorder as I feel that I have been let down at the first hurdle?

26 novembre 2025
Avis spontané
Logo de NUHR HOME

Réponse de NUHR HOME

Hi Clive. Thank you for taking the time to post a review which we have looked into and believe you are mistaken. You placed an order for the Welcome Pack and this is the same price, the price for the product you ordered has not changed since its launch. It was not reduced for Black Friday either.

You may have got mixed up with our factory clearance where other sets were reduced during the sale period.

We hope this clarifies the position.

Regards
Nuhr Home

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