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Lisez les avis des autres

Noté 5 sur 5 étoiles

My builder constructed a two door garage for me, finishing the project in the spring of 2023. By May 2025 I needed to replace two of the keys (one was damaged when I left it in the garden overnight)... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible company. Young girl answers. No idea. Gets order wrong. Says one thing and never does it. Left with wrong order. Not a good company from my experience. Be careful. A & A.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well.. Where do i start? This company is beyond fantastic! I would highly recommend this company to anyone. We deal with these guys on a daily basis. Always willing to help you, best advice fro... Voir plus

Noté 5 sur 5 étoiles

Three years ago I bought a roller door motor from NVM after detailed discussions with sales and technical staff. I was particularly impressed with reviews, value for money and warranty. Unfortunately... Voir plus

À propos de l'entreprise

  1. Fournisseur de portes
  2. Fabricant de portes
  3. Fabricant de métal

Écrit par l'entreprise

North Valley Metal has served the Door Industry since 1966 and offer the widest range of products on the market. We offer everything from Industrial Door Components & Operators to High Speed Doors & Installation Services. We are manufacturers and suppliers of components to the industrial door and shutter trade with a staff of general precision engineers, sheet metalworkers and fabricators.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

new key fobs for two year old automatic doors

My builder constructed a two door garage for me, finishing the project in the spring of 2023. By May 2025 I needed to replace two of the keys (one was damaged when I left it in the garden overnight). North Valley Metal supplied the doors to my builder originally. I therefore contacted them enquiring how to obtain a new pair of keys. I was asked to provide photos and was then given a Proforma order form. I paid online and the keys arrived the next day, with batteries installed. I didn't know how to pair them, so returned to the NVM Group website and received, the same day, instructions on how to pair the keys to the doors. The staff are knowledgeable about their product, and efficient. I was very happy with the transaction from start to finish.

13 juin 2025
Avis spontané
Logo de North Valley Metal

Réponse : North Valley Metal

Hi Nicky, thanks for the glowing review! We're glad we could help :)

Noté 5 sur 5 étoiles

Use this company they are excellent.

I recently ordered a new motor from NVM for my roller shutter garage door. They have been an excellent company from day one. My old motor had no label or type on it except the NVM name I called them and they advised what type of motor I needed. As I am just a welder I then had to ring them again about the set up which they talked me through. Brilliant company if only everyone could be this way.

29 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company. Young girl answers. No idea. Gets order wrong. Says one thing and never does it. Left with wrong order. Not a good company from my experience. Be careful.
A & A.

24 janvier 2024
Avis spontané
Logo de North Valley Metal

Réponse : North Valley Metal

Good afternoon. I'm sorry to hear you've had a negative experience with us. I've investigated this at our end and have tried to call you to discuss but I've been unable to reach you. Could you contact me at your earliest convenience? Thanks, Zoe Stitt - Sales Team Manager

Noté 5 sur 5 étoiles

Calls answered within 5 rings

Calls answered within 5 rings, information obtained right away by their friendly, helpful and knowledgeable staff and parts with me as promised - sometimes within 24 hours of ordering.

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I've been a customer for 17 years

I've been a customer for 17 years, products are good quality and good value. The staff are really helpful an knowledgeable. They offer a free delivery once a month which is a great help, would highly recommend.

9 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service.

Three years ago I bought a roller door motor from NVM after detailed discussions with sales and technical staff. I was particularly impressed with reviews, value for money and warranty. Unfortunately the motor suffered a braking fault and required replacement. The sales staff were nothing short of amazing and taking an opportunity to visit the office in person, I walked away with a brand new motor pledging to return the failed item which I was able to do a week later. The new motor is working perfectly and was a direct one for one fit. It has been an absolute pleasure dealing with this company and I would not hesitate to do so again. Thank you North Valley Metals.

10 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

NVM 5 Star!

We have used North Valley Metals for a number of years, I also used to deal with them at my previous employers. The customer service is 5 star, all staff have a vast knowledge of their products and are always on hand to help. Deliveries are quick and reliable and prices are very competitive. Would highly recommend.

Maria - DT Services Hull Ltd

7 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

We have used North Valley Metal for many years and the customer service is second to none. The prices are very competitive. R & M Door Engineering Ltd would not hesitate in recommending North Valley Metal.

31 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Well.. Where do i start? This company is beyond fantastic! I would highly recommend this company to anyone. We deal with these guys on a daily basis.

Always willing to help you, best advice from me send a photo of what you want to the lovely Internal Sales Supervisor Hannah ;) make life much easier!

Built a good relationship with this company in less than 3 months.

From Courtney - Midland Door Services.

28 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Really great suppliers

Really great suppliers ! All of the staff from office to warehouse always willing to help ! Any questions you have are always answered honestly and strait away . I’ve been going there for 10 yrs and have no complaints

27 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

We have used NVM for years!

As a company we have been using NVM for years.
Lovely team to speak to over the phone and good communication/customer service.

We had an issue recently where an item we needed was not in stock but they found a way around it so we could complete our customers works.

Brilliant company to work with and would highly recommend.

5 octobre 2022

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