I placed several light orders from Nyra London earlier this year and have been extremely satisfied with both the product quality and their high level of customer service. I recently decided that I wo... Voir plus
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Very disappointing experience. I spent nearly £5,000 on my order and unfortunately had problems with all of the items. I first reported the heavily tarnished wall lights in May 2026 and was pr... Voir plus
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We absolutely love our Nyra Tree branch chandelier. We looked at so many and are so glad we went for this one. It looks perfect in our dining room. The customer service has been exceptional. Any issue... Voir plus
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⭐⭐⭐⭐⭐ Absolutely beautiful lighting & exceptional service I honestly couldn’t be happier with my experience with Nyra London. The lights are absolutely stunning and the quality is even better... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
NYRA - Bespoke Luxury Lighting Solutions Welcome to Nyra Lighting, your premier destination for bespoke luxury lighting. Specializing in exquisite pendant lights, elegant wall lamps, and unique custom designs, Nyra Lighting is dedicated to illuminating your spaces with style and sophistication. At Nyra Lighting , we believe that lighting is not just a functional necessity but an essential element of design that can transform any space. Our collection features an array of meticulously crafted lighting fixtures that blend contemporary aesthetics with timeless elegance. From statement pendant lights that become the focal point of any room to subtle wall lamps that add a touch of class, we cater to a discerning clientele who appreciate quality and craftsmanship. Our Offerings: 1. Bespoke Luxury Lighting: Our bespoke services allow you to customize lighting solutions tailored to your specific needs and preferences. Whether you are looking for a unique chandelier or a custom wall lamp, our team of designers works closely with you to bring your vision to life. 2. Pendant Lights: Discover our extensive range of pendant lights, available in various styles, materials, and finishes. Perfect for dining areas, kitchens, and living spaces, our pendant lights are designed to create a warm and inviting ambiance. 3. Wall Lamps: Enhance your interiors with our sophisticated wall lamps. Ideal for adding a touch of elegance to hallways, bedrooms, and living rooms, our wall lamps combine functionality with stylish design. 4. Trade Programme: At Nyra Lighting , we offer an exclusive trade programme for interior designers, architects, and contractors. Our trade programme provides attractive discounts, dedicated account management, and access to our full range of products and bespoke services, ensuring that your projects are completed to the highest standards. Why Choose Nyra Lighting Store? • Quality and Craftsmanship: Each lighting fixture at Nyra Lighting Store is crafted with precision and care, using the finest materials to ensure durability and elegance. • Innovative Design: Our design team stays ahead of trends, creating lighting solutions that are both modern and timeless. • Customer Satisfaction: We are committed to providing exceptional customer service, from the initial consultation to the final installation. • Sustainable Practices: We prioritize sustainable practices in our production processes, ensuring that our products are environmentally friendly. Illuminate your world with Nyra bespoke luxury lighting solutions. Explore our collection today and discover how our lighting can enhance the beauty and functionality of your spaces. For more information or to join our trade programme, visit our website or contact us directly. Nyra Lighting - Where Design Meets Illumination.
Coordonnées de contact
London, Royaume-Uni
- +44 7375394309
- Info@nyralondon.com
- nyralondon.com
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Great Video Consultation service
Outstanding customer service! I had a great video call with Holly on Whatsapp regarding my new home renovation in the Netherlands- we went through the best lighting options for my dining room and main bedroom. In the end we chose the Crown chandelier and Houdini lamps alongside matching wall lamps!
11 septembre 2024
Avis spontané
Réponse de nyralondon.com
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Holly during your video consultation. The Crown chandelier and Houdini lamps are excellent choices, and we're sure they’ll add a stunning touch to your new home in the Netherlands. It was a pleasure helping you find the perfect lighting solutions for your dining room and main bedroom. If you need any further assistance or have any questions during installation, feel free to reach out—we're always here to help!
terrible
terrible - lights got lost and arrived several weeks late and also damaged. Asked for VAT invoice as paid in the UK and they sent an invoice with USD denominated currency. NOT GOOD
9 septembre 2024
Avis spontané
Réponse de nyralondon.com
Please NOTE: the cause of this rare occurrence was due to the EVRI UK Courier (& unrelated to the staff & practises at NYRA)
Our founders response:
Thank you for sharing your feedback Dan, and I sincerely apologize for the issues you’ve experienced with your order.
While we dispatched all three lamps on time, it appears that one of our parcels was unfortunately lost by the courier, Evri, which regrettably caused the delay. We completely understand that this situation was far from ideal but was out of our control (The lamps were shipped on time from our side for 7-9 day delivery). We are also very sorry the staff at Evri damaged one of our beautiful resin lamps!
On a positive note, due to a recent feature in House & Garden Magazine (October 2024 issue), our lamps went viral, and this unprecedented demand led to a temporary stock shortage, causing an additional delay in shipping the replacement. We truly appreciate your patience during this time.
To make up for the inconvenience, we would be happy to offer you a discount on your next purchase. Please don't hesitate to reach out directly, and we will ensure a smoother experience in the future.
Ren Bamboo lamp
I chose the Ren bamboo lamp and from order to delivery Nyra were fantastic to work with. They were informative, let me know stage by stage when to expect my delivery. It was packaged beautifully and arrived on time. I am incredibly pleased and would not hesitate to order again! The quality is fantastic!
24 août 2024
Avis spontané
Réponse de nyralondon.com
Thank you so much for your wonderful feedback Sian! We’re thrilled to hear that you chose the Ren bamboo lamp and had such a positive experience with Nyra from start to finish. Our team works hard to ensure every step of the process is smooth and transparent, so it's incredibly rewarding to hear that you felt informed and well taken care of throughout.
We’re also delighted that the packaging and timely delivery met your expectations. It’s great to know that the Ren bamboo lamp has found a special place in your home, and that you’re pleased with its quality!
And we absolutely loved the video you tagged us in on Instagram! Seeing the lamp in action and how it complements your space is so inspiring. Thank you for sharing that with us and for your kind words! We truly appreciate your support and look forward to helping you with any future orders.
Please don’t hesitate to reach out if there’s anything else we can assist you with. We’re always here to help!
Im so in love with this lamp
Im so in love with this lamp
The Qualityis really unbelievable and the Delivery was very Quick. I Can Recommend with Side 100 %
12 août 2024
Avis spontané
Réponse de nyralondon.com
Thank you so much Nura for sharing your love for your purchase! Please do send us a photo via email alongside your order number
We’re thrilled to hear that you’re impressed with the quality and craftsmanship. We take great pride in ensuring our products meet the highest standards, and it’s wonderful to know that it exceeded your expectations. We’re also glad that the delivery was quick and smooth, as we strive to provide a seamless experience from start to finish. Your recommendation means the world to us, and we’re grateful for your support. If you ever need anything else, don’t hesitate to reach out—we’re here to help!
I can’t say enough great things about…
I can’t say enough great things about this company. My wife mistakenly ordered the Westminster pendants, but did not read the description entirely so the hardware came in brass. That definitely clashed with the black fixtures in our bathroom so I sent the company an email and they responded super quickly and asked me for pictures of the bathroom. Once they saw the bathroom, they said the lamps would definitely need to have Matte Black hardware. So they customized the order entirely and sent me the right colored hardware. The communication was so quick and easy. That’s not something you get with every company. The pendants look amazing in our bathroom now and I really enjoyed working with this company.
16 août 2024
Avis spontané
Réponse de nyralondon.com
Thank you so much for your kind words Michael! We're thrilled to hear that you're happy with the service you received and that the Westminster pendants now perfectly complement your bathroom. Josh shared your video with the rest of the team and we loved the final interior design of your bathroom!
We understand how important it is for every detail to align with your vision, and we're glad we could assist in customizing the hardware to match your black fixtures. Customer satisfaction is our top priority, so we strive to make communication as smooth and responsive as possible.
It’s wonderful to know that the pendants have enhanced the look of your bathroom. We enjoyed working with you just as much and are always here if you need anything in the future. Thank you again for choosing us, and we hope to help with your next lighting project!
Best Wishes
Nyrah
Founder of NYRA London
amazing customer service
We are very happy with our three light fixtures. Love how we were able to customize them and when we needed assistance, customer service was very friendly and helpful.
10 juillet 2024
Avis spontané
Réponse de nyralondon.com
Thank you so much for sharing your positive experience with our light fixtures! We're thrilled to hear that you're enjoying all three of them. Customization is one of our top priorities, and we're glad you found the process satisfying and met your expectations.
Additionally, it's great to know that our customer service team was able to assist you effectively and left a positive impression. We strive to offer friendly and helpful support to ensure our customers have the best experience possible.
Your feedback is invaluable to us, and we're grateful for your kind words. If you have any more thoughts or need further assistance in the future, please don't hesitate to reach out. Enjoy your beautifully customized light fixtures!
I purchased the NYRA lava pendant…
I purchased the NYRA lava pendant lights for my staircase landing and they are stunning!! The team were transparent with the delivery times and they kept me up to date along the way with the process. I'd like to thank Holly for all her help with my order! I will buying more stuff for my home in the future :)
27 mai 2024
Avis spontané
Réponse de nyralondon.com
Hi Clara
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you love the NYRA lava pendant lights for your staircase landing and that they have made a stunning addition to your home.
Transparency and communication are key values for us, so we're thrilled that our team kept you informed throughout the delivery process. It's fantastic to hear that Holly provided excellent assistance with your order, ensuring everything went smoothly.
We truly appreciate your kind words and your intention to purchase more items for your home in the future. Your support means a lot to us, and we look forward to serving you again soon.
Best regards,
Nyrah- Founder of NYRA LONDON x
Lovely experience
Had a great experience with this company. I was a little nervous at first placing an order online without seeing the product in real but it really did exceed my expectations. Particular thanks to Josh who helped with all my queries and made my experience so smooth. Highly recommend!
27 juillet 2024
Avis spontané
Réponse de nyralondon.com
Hi Stacey,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your expectations were not only met but exceeded. It’s completely understandable to feel a bit nervous about placing an order online without seeing the product in person, so we’re glad to know that we were able to alleviate those concerns.
We're especially pleased to hear that Josh was able to assist you effectively. We take pride in our customer service team, and it’s wonderful to know that Josh made your experience smooth and enjoyable.
Your recommendation means a lot to us, and we’re grateful for your support. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
Nyrah (Founder of Nyralondon.com)
I ordered the Crown crystal chandelier…
I ordered the Crown crystal chandelier in the largest size and it is ABSOLUTELY STUNNING! There were some issues initially with damaged crystals and bulbs however the issues were resolved promptly with the utmost professionalism by Holly. Great communication and impeccable customer service. Can’t thank Holly enough! It’s so refreshing to work with a representative that truly cares about the satisfaction of their customers. Love my chandelier!
28 juillet 2024
Avis spontané
Réponse de nyralondon.com
Hi Shelly! Thank you so much for your wonderful review of the Crown crystal chandelier! We are thrilled to hear that you find it absolutely stunning and that it has met your expectations in terms of beauty and elegance. The photo you shared of the chandelier was gorgeous!
We sincerely apologize for the initial issues with the damaged crystals caused by the courier and bulbs . It’s unfortunate when these things happen, but we are glad to know that Holly was able to resolve them promptly and professionally. Our team takes great pride in providing top-notch customer service, and it’s heartening to hear that Holly’s dedication and communication made such a positive impact on your experience.
Your satisfaction is our top priority, and we are overjoyed that you love your new chandelier. Thank you for your kind words and for choosing our product to grace your home. If you have any further questions or need assistance in the future, please don’t hesitate to reach out ❤️
Great customer service
My first pendant lights arrived slightly damaged and the company arranged for a replacement immediately. It took a little while for them to arrive but it was worth the wait as the new lights are much better than the original. I opted for the Danielle pendant lights which look absolutely stunning above my kitchen island.
1 juin 2024
Avis spontané
Réponse de nyralondon.com
Hi Clementine! We are so glad you love our Crystal Danielle pendants - and we apologise the courier caused damages in the first delivery. The images and videos you sent us on Instagram of the installed lamps are beautiful ! We recommend everyone to check them out on our page @nyra.lighting
Got the Nyra outdoor LED wall lamps for…
Got the Nyra outdoor LED wall lamps for my new garden and they look UNREAL! Quick delivery and amazing service too, would certainly recommend xx
16 juillet 2024
Avis spontané
Réponse de nyralondon.com
Hi Gemma! Thankyou so much for the lovely review and kind words, we love the videos and images you shared with us of our NYRA LED wall lamps in your new garden space (@themarklandhome)
Exceptional Product & Serbice!
We recently purchased the Nordic Lava Lamp - Pendant Lights from Nyra Lighting, and we couldn't be more delighted! The color combination is absolutely stunning, adding a touch of elegance and sophistication to any space. The build quality is outstanding, truly reflecting the brand's commitment to excellence and durability.
Moreover, their customer service is unparalleled, providing a seamless and satisfying experience from start to finish. The team at Nyra Lighting went above and beyond to ensure we were completely satisfied with our product, making the entire process delightful.
We are thoroughly impressed with this light and highly recommend it to anyone looking to elevate their home decor. Nyra Lighting has exceeded our expectations in every way.
17 juillet 2024
Avis spontané
Réponse de nyralondon.com
Hi Konal! Thank you so much for your glowing review of the Nordic Lava Lamp for your staircase entrance! Josh and the founder Nyrah was SO excited to complete this project for you and were really happy with the final sizing combination (The 40cm upgrade was a beautiful touch ;) ) We are thrilled to hear that you are delighted with your purchase. We're so glad it has met your expectations and welcome to the NYRA Family!
I ordered the NYRA outdoor Led lights…
I ordered the NYRA outdoor Led lights for my home and I have to say they are beautiful! Holly was super helpful keeping me updated on the delivery on WhatsApp. I will definitely be ordering my future lights from here :)
30 juin 2024
Avis spontané
Réponse de nyralondon.com
Hi Nim! Thankyou so much for the lovely review. It was great to see the videos of the lighting fixtures you sent to us on Whatsapp. Please feel free to email us anytime regarding future discounts ❤️
Beautiful finishing touch
The pendant lighting we have is a beautiful finishing touch to our space. Superbly packaged and delivered carefully with a fabulous ordering process from start to finish. Highly recommend!
22 juin 2024
Avis spontané
Réponse de nyralondon.com
Hi Helen! Our Antonio glass bubble pendants look AMAZING in your kitchen and living room. Thankyou for the beautiful video you tagged us on instagram
https://www.instagram.com/reel/C841I8rxdtJ/?igsh=MTJ6aDBpN3Z0czlhcw==
Beautiful lighting
Very happy with my purchase from Nyra London. The lamp is high quality and very beautiful. It transformed my living room. Will be back!!
29 avril 2024
Avis spontané
Réponse de nyralondon.com
Hi Morten! Josh and the team at NYRA were so happy to serve you and we are very pleased you have joined the family. We are event more excited to help you on your next home project 🫶
Quality Lighting
Fantastic quality lights and energy efficient too. Great service from a family run business couldn’t recommend more!
16 juin 2024
Avis spontané
Réponse de nyralondon.com
Thankyou so much Laura for the wonderful review. It was our pleasure to help you renovate your home and Holly loved the video you made for us on Instagram!
Best and most responsive customer service ever
My husband and I bought the gorgeous Hand Blown Double Glass Mizan Pendant lights for our kitchen island but were unable to find a flush mount ceiling light that matched for our hallway... I reached out to Nyra on a whim and not only were they immediately responsive but they were able to customize our order to make the pendant lights we loved into a flush mount for our hallway- now everything matches! Words can not express my gratitude. Best customer service ever! Delivery was also quick and we live in California! Thank you so much Nyra...you've been a delight to work with.
30 mai 2024
Avis spontané
Réponse de nyralondon.com
Thank you so much for your wonderful review! We are thrilled to hear that you and your husband love the Hand Blown Double Glass Mizan Pendant lights and that we could customize the matching flush mount for your hallway. Your kind words about our customer service mean the world to us, and we’re delighted that we could make your vision a reality.
It was truly a pleasure working with you, and we’re glad to hear that your delivery experience was seamless, even all the way to California. Thank you for choosing Nyra, and we look forward to helping you with any future lighting needs!
Best Wishes
Josh
Amazing quality and the customer…
Amazing quality and the customer service is beyond expectations. Thanks a lot!!
22 mai 2024
Avis spontané
Réponse de nyralondon.com
Thankyou Berangere! We love the whatsapp images you sent to us of your beautiful Boho Wasabi Chandelier Installed In your living room. Thankyou for supporting our family business once again!
Absolutely stunning wall lights that…
Absolutely stunning wall lights that have made a real feature out of our curved garden wall.
The lighting looks different during the night and creates a wonderful glow as it gets darker.
They are really unusual and we have had lots of compliments.
Excellent communication and images sent before dispatch too. Super service and would highly recommend.
15 mars 2024
Avis spontané
Réponse de nyralondon.com
Hi Kelly! The Garden lamps look amazing, thankyou for sharing them on Instagram, they completely changed your garden wall. Welcome to the family :D
beautiful lamp
I received a personalised lamp for my daughter’s desk. I do not have the words to describe how amazing the quality is. It is absolutely stunning. Fantastic customer service and the delivery was quick. I will 100% be using nyra in the future.
12 mai 2024
Avis spontané
Réponse de nyralondon.com
Hi Claire! We had so much fun creating this personalised wooden lamp for your nursery. Olivia is going to love it!
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