O-Care Avis 38

I sent a note to customer care thinking that this would be like most companies, expecting no response. I received an email back from Marielle within a few hours responding to my questions. It was very helpful. They did a great job.

Great Product. Reduces the use of Chlorine dramatically. And most important: keeps your spa clean! Not only the water, but also the pumps, piping and jets.

Use it from the beginning, almost 2 years ago!

I sent an email asking for guidance and to purchase products for a repair over 2 weeks ago. Extremely disappointed that no response received. Not the sort of customer service you would expect

I have used Ocare now for a couple of years and I do believe it to be good value. It helps stabilise the water as well as making your skin feel smoother. I had to change my subscriber and contacted care customer service direct. They were quick to respond and very helpful. Id recommend more people to contact direct if you have any issue, they don't disappoint!

I recently had the pleasure of using O-Care Spa Water Care, and I’m thoroughly impressed with both the product and the exceptional customer service. I had a quick question about the ingredients in one of their products, so I reached out to their customer service team. The representative who assisted me was not only friendly but also very knowledgeable and helped me resolve my query within minutes.

The product itself is fantastic—my spa water feels incredibly clean and balanced, and I can already tell the difference in both the clarity and feel of the water. It’s clear that O-Care takes great care in formulating their products, and their customer service is just as top-notch.

I highly recommend O-Care Spa Water Care to anyone looking for effective spa solutions, and I can confidently say their customer service team will go above and beyond to help you with anything you need!

Best Regards,
Traci

I really like this product, it keeps my hot tub clean and crystal clear. And, I had a problem with one bottle - customer service replaced the entire box without hesitation.

I started using O-Care due to coming out in skin rashes following the use of powdered chemicals for my hot tub. The change was quite unbelievable. I have now used O-Care for a couple of years and would highly recommend it. It is so easy to use and it's literally just measuring out the clear liquid from two separate bottles. It leaves no mess and no strong chemical smell.

The second thing I would like to say is that O-Care's Customer Service is second to none. I have only had to contact them twice and both times my issues were dealt with promptly and efficiently.

I would not hesitate to recommend O-Care to any hot tub users.

Het R care crème die ik gebruik werkt echt goed om de huidproblemen na radiotherapie te verzachten. Toen ik per vergissing het verkeerde product kreeg toegestuurd werd de fout onmiddellijk rechtgezet, kreeg ik zeer snel het juiste product én een extra product ter compensatie dat ook heel nuttig kan zijn voor mij. Ook het persoonlijk briefje met verontschuldigingen vond ik heel attent. Ik ben een zeer tevreden klant.

Thank you, O-Care, for creating a great product that is saving me time and money and simplifying my spa water maintenance. After 45 years of doing spa water maintenance using the same tedious and costly methods recommended by spa and spa chemical manufacturers, I am finally able to enjoy my spa water knowing that I am using fewer chemicals. The O-Care product has eliminated the need for three chemicals I have been using for decades. In addition, I found both the O-Care website and the phone app to be easy to use and filled with useful information for understanding and solving any water chemistry problem I was likely to encounter. I was also impressed with the O-Care Customer Service Department when I needed extra information to better understand how the O-Care product could help me. They responded quickly and addressed every concern I had. They provided additional background information in their responses including links to their website, which helped me understand a better way to maintain optimum spa water chemistry.

The service was outstanding and very helpful. However after reading many positives regarding the actual product, we found it didn’t really make any difference whatsoever to our hot tub nor for ourselves. I think the product is very expensive for what it is and think they company would benefit from offering a taster bottle at a much reduced price. Would I buy again? No we have lots left!

I asked this team for advise as a new inflatable hot tub user, they were very helpful and quick to respond

Excellent product!
Excellent service!

Very easy product to use and keeps water bright and clear week after week!

O care did not at first seem all that affective. I felt large doses of Chlorine were still required However after a service and fresh fill zi have found a huge difference. We still have some residue build up on the water line but chlorine and ph+ doses are much less

Great advice received and super product which resolved the skin problem I experienced with higher chlorine levels.

Been using ocare for 2 years now with no problems. Water is always stable . I’ve had no scummy pipes . And very rarely shower when getting out.

Been using for 12 months. My water always appears clear and no odour. Use it as my Grandchildren use the tub regularly and the water is softer on their delicate skin.

I’ve used O-care for a number of years now and will continue to use it in the future. The water feels so soft and I definitely use less of the other chemicals by using O-Care. Overall I believe it to be cost effective and adds to the hot tub experience.

This is a great product, easy to use and does a great job making the spa water feel silky. We know our water is clean and odorless giving a nice feeling when you get out. Quite economical considering we get almost four months from a case.