Ordered tender on Feb 2nd. Received emaol it was being prepared for despatch and I woipd be contacted agsain when despatched. No more commun8cation. Nothing despatchrd. Nothing has been deli... Voir plus
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Honest and straightforward advice and good products many I hope I will never use!
Simon from Oceanfirst Marine could not have been more helpful, holding stock for me and making sure we had the tender in time for our holiday. Once we’d confirmed which model was being shipped, delive... Voir plus
Great service from Simon, but would be useful if the website didn't show out-of-stock items! Unfortunately the size of tender I ordered was out of stock. Simon got back to me really quickly and was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We offer the complete 3D Tender collection, including GRP and Aluminium RIBS, SIBS plus Aluminium and Air Deck Tenders. New and used RIBS available in tow-away packages, including Extreme Trailers and Mercury / Mariner outboards. Expert advice with quality service. Shop Now.
Coordonnées de contact
Port Looe Boatyard, PL13 2HZ, Looe, Royaume-Uni
- 07810482832
- simon@oceanfirstmarine.co.uk
- oceanfirstmarine.co.uk
3,7
Moyen
45 avis
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Les gens ont aussi consulté
Excellent customer care
I ordered a tender which turned out not to be ideal for my purposes
Simon the MD was understanding and offered a refund or alternative - in the end I chose a refund.
I was emailed a courier label and received a prompt refund
Excellent service and customer care - wouldn't hesitate to recommend them or buy from them again
9 juin 2022
Avis spontané
Very competitive pricing and customer…
Very competitive pricing and customer services great would definitely recommend
12 mai 2022
Prompt delivery when tenders available.
2 mai 2022
Love my new 3D Tender
Love my new 3D Tender, good price, excellent service and delivery.
13 avril 2022
Réponse de Ocean First Marine
Thanks for the review Richard! Let us know if we can help further. Cheers Simon.
Very professional company
Ocean First Marine were cheaper than any other retailer for the particular boat I wanted. Their delivery was also free , which isn't usually the case to Northern Ireland and the courier service was excellent. Very professional and helpful throughout. Won't hesitate to order from them again.
7 mars 2022
Very good service
7 mars 2022
great service and advice.
7 février 2022
I ordered from the website and it…
I ordered from the website and it allowed me to pay (over £600) and told me the order was being processed. Days later after a chase I was told they were out of stock and the product wouldn't be back in at the earliest until February 22. Obviously not their fault re availability,and I was refunded. Frustrating though.
25 novembre 2021
Excellent advice and service.
Excellent, friendly advice and my order was processed quickly and efficiently. My new tender was delivered on time and was exactly as promised.
A few follow-up questions were answered fully and helpfully.
Highly recommended.
9 octobre 2021
Prompt delivery at a good price
5 octobre 2021
Item out of stock but shown available to order
The purchasing process was fine. The only problem that the item was not shown on your website as 'Out of stock' but obviously was.
31 août 2021
Réponse de Ocean First Marine
Hi Simon. Thank you for the feedback. Totally understand your frustration and apologise that our stock info was not up to date at the point of ordering. I’m glad that we’ve now managed to source you a boat as we’re getting new stocks in. Thanks again for choosing 3D Tender from Ocean First Marine.
Good service with quick delivery
7 août 2021
Excellent service
Excellent service, ordered new dinghy Sunday, got it Tuesday with a phone call on Monday.
18 juillet 2021
Excellent customer service and delivery…
Excellent customer service and delivery time very prompt
13 juillet 2021
Not in stock
I ordered online and apparently the Item advertised was not in stock, something which I was not informed of until after I had paid and waited for a day or so to find out and then a bit longer for the refund. It would be helpful if Ocean First could instal an ordering system which would not accept orders and payment for items not in stock (like some of their competitors)
5 juillet 2021
Réponse de Ocean First Marine
Hello JP.
Thanks for the feed back and our apologies again for having been able to supply the boat you ordered. It’s been a particularly challenging year in terms of stock availability with demand consistently outstripping supply which has at times caught us out. However we will always do everything possible to make sure we can fulfil all the orders we receive. Sorry we weren’t able to do so on this occasion.
Best wishes, Simon
I am a French customer who bought a…
I am a French customer who bought a small boat. Despite the covid and the brexit, we managed to work out!
Great service and very attentive.
I recommend with closed eyes
Thank You Simon !
22 juin 2021
Unfortunately our order could not be…
Unfortunately our order could not be filled in our timescale not only did we receive a prompt refund Simon advised us where we could make our purchase quickly. That’s what you call superior customer service. Highly recommended
20 juin 2021
Speedy delivery and helpful service
Speedy delivery and helpful service. Easy to speak to staff both to confirm availability and answer technical Q's. Look
15 juin 2021
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