Octopus Capital Avis 

Ismail is very knowledgeable and keen to assist

Ismail Chaudhry is always on top of enquiries and makes it easy to work with a lender that's always responsive.
Octopus proposition is great !

I've worked with Ismail a lot over the last year or so. He is a brilliant BDM and always a pleasure to deal with. He is extremely responsive and consistently gets terms back to me quickly, but what I value most is that he asks the right questions upfront and gives clear, straightforward feedback on cases. If a deal isn’t going to work, he’ll tell me rather than wasting time, which is just as important as getting a yes. Knowledgeable, reliable and genuinely a really nice guy to work with. Highly recommend.

Worked on several deals with Ismail Chaudhry, always very informative and very accommodating when it comes to requesting information. Excellent Customer service.

Outstanding support from Ismail Chaudhry at Octopus Capital. Professional, responsive, friendly and always willing to go the extra mile to assist with cases. A pleasure to work with and a great ambassador for a great lender. Highly recommended.

Always quick to respond and provide honest constructive answers. Service provided by Ismail is excellent.

I have used Octopus several times as a broker and dealing with them is straight forward and professional. You don't have to chase them as they are proactive in deals and want to get things funded. Special shout out to Ismail Chaudhry who always goes above and beyond for me. Ismail is a sharp minded and motivated member of the team and he has often been the difference in deal completing and falling away.

I have recently submitted my first Bridging application with Octopus. The portal is very easy to use and the BDM Ismail Chaudhry very helpful and quick to respond in the quoting stage. He was very focused on finding a way to do the deal and also running the deal passed credit which was very reassuring.

I just wanted to take a couple of minutes thank Ishmail for the exemplary service he provides. Always accommodating, always accessible, nothing ever too much trouble, never overpromises and under delivers. An utterly genuine BDM on whom you can always rely. 11 out of 10. Thank you, Ishmail

Really quick and straight forward service. Ismail is super speedy at coming back to me with, whether it's issuing indicatives, discussing a deal or processing an application. Always on top of it all!

Claire and Whitney have recently helped me with a client who needed to complete quickly on a bridge so they could purchase a new build. It was a complex case but they are very experienced and made sure the case completed within the timeframe required. I would highly recommend Octopus Capital.

I completed recently the loan term with Octopus, and I'm satisfied with their service. Their response time is relatively fast, and their service is professional.

We've recently completed on a bridge with Vicky, Gokul, and Whitney at Octopus. It was a tight timescale, but they managed to pull out the stops to make it happen.

They were always available to talk, and took a common sense approach to underwriting and legals; which was helpful especially with tight deadlines as mentioned.

Great experience using Octopus for one of my clients needing a regulated loan. Rates far better than any other lender could compete on. Lotty and Connor were great throughout the process

Really great communication from Paul, Lotty and the Team. Easy to do business with, will 100% use again.

Terrible service. I paid the solicitors of octopus in full as requested at the beginning of the transaction, they then started moving the goal posts constantly for 3 months to the point where we gave the documents they requested and they asked for more and more, absolutely ridiculous, and my own solicitors advised me to approach with caution they were so bad to deal with. In the end they wanted us to pay for and supply a gas cert and EICR on a property we didn’t even own which finally pushed us over the edge.
They kept the solicitors money I paid totalling £1920, also they charged us over the usual price for a surveyor of £840! I’ve lost nearly £3000. No better than muggers on the street. Approach with caution.

Straightforward application process; special thanks for Claire Dunning for her help with this case.

Claire was proactive and responsive throughout. She pushed legals along and supported my clients when issues/concerns arose.
Great service from the Octopus team as always!

Linda and Lucia provided excellent service and understanding. I highly recommend them, as they truly understand their customers and follow policy with compassion.

Joe, Becky, Fay and Suparn showed a real desire to find the right outcome for the client and were flexible and professional in their approach. They were on hand to offer reassurance to the client when needed and met a tight deadline that was pivotal to the build. Thanks and look forward to working with you in the future.