Offagent Avis 

51
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Haven’t sold the house yet, but the service offered here is excellent. The website is easy to use, and any minor glitches quickly resolved with an email to Dougal, a proper human who is incredibly he... Voir plus

Noté 5 sur 5 étoiles

If using this agent, you need to be prepared to market your own property. This includes, taking own photos, video, creating a floor plan, writing your own description of the property and key features,... Voir plus

Noté 5 sur 5 étoiles

Very good alternative to paying an agent 1000s for essentially just a Rightmove listing which is where everybody looks to buy a house anyway. Listing process is simple. I actually had offers but t... Voir plus

Noté 1 sur 5 étoiles

Dougal Hutley appears to be running this business from his bedroom in his spare time. Awful service with incompetence from day one. Took 3 months to arrange floorplans and even then got them complete... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

At Off Agent, we’ve reimagined how properties are sold in the UK by empowering homeowners to take charge of their sale. Our platform simplifies the process, giving you full control. We offer a modern, streamlined approach that allows you to manage your property sale with ease, saving time and money. It’s your home—sell it your way.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

51 avis

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A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,5

Tous les avis

(51)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Total game changer

Total game changer - imagine this is going to really shake up the real estate industry. Minimal cost, didn’t think much about it and then sold my house though it in under a month, saved a small fortune. Thanks guys!

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

10 days from listing to offer

10 days from listing to offer - that’s been unmatched by the traditional agents we had been trying to sell through whose advise to us had been to remove it for the summer and try again in September.

Will definitely use again and recommend to friends and colleagues.

6 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Managed to get my property listed on the major portals

Managed to get my property listed on the major portals for only £129 a month.
Have had lots of enquiries and so refreshing to be in charge of when people come and view- I arranged my own open house and got it looking exactly how I wanted it!
It’s self service so you don’t get the hand holding you do from high street agents but I appreciate I am working a bit more to get the commission I’ve technically earnt!

6 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

My appointments are not getting through…

My appointments are not getting through after I had an email if I want to sell via auction. Considering reporting to the police as fraud.

25 mai 2025
Avis spontané
Logo de Offagent

Réponse de Offagent

Hi Peter,

We're really sorry to hear this and appreciate you bringing it to our attention.

We take any concerns around communication and trust extremely seriously. It sounds like there may have been a technical issue with your appointment or message not coming through correctly — this is not the experience we aim to deliver, and we’d like to investigate this fully.

Please email us directly at support@offagent.co.uk with your contact details so we can look into this urgently and make things right. We're a legitimate UK business helping people sell their homes through different methods, including auction, and we want to ensure everything is transparent and properly handled.

Thanks again for raising this — we hope to resolve it swiftly for you.

Best regards,

Noté 3 sur 5 étoiles

It s good value but. .

It s good value, but there have been issues with the monthly fee not being reduced as they promised me at the beginning. Sometime it is awkward to use their self service website, and sometimes my requests for support have not been responded to.

25 mai 2025
Avis spontané
Logo de Offagent

Réponse de Offagent

Thank you for your feedback — we’re really pleased to hear you feel the service offers good value, but we're sorry to learn about the issues you've faced.

We always aim to be transparent with pricing and deliver a smooth self-serve experience, so it's disappointing to hear your promised fee adjustment wasn’t actioned and that support responses have been inconsistent. That’s not the standard we set for ourselves.

If you're happy to email us at Support@offagent.co.uk, we’ll review your account and sort out the fee concern straight away. We're also working on improving both the platform and our customer support systems to prevent these kinds of frustrations going forward.

Thanks again for your honesty — we genuinely appreciate you helping us improve.

Best regards,

Noté 1 sur 5 étoiles

horrendous experience

so far has been a horrendous experience, with poor communication. one start seemingly is too good

21 mai 2025
Avis spontané
Logo de Offagent

Réponse de Offagent

Hi Paul, We don’t have an account with your name, would we be able to get more information so we can help?
We’re a self service platform where you can upload properties and get them onto the portals, all sales enquiries are then automatically sent through. If an advert isn’t generating enquiries we can advise but it’s down to the user to make any changes.

Noté 5 sur 5 étoiles

What a different and refreshing service

What a different and refreshing service. Really easy to navigate with excellent guidance along the way. Have saved myself huge amounts of fees that would have been going to an estate agent. I really felt that I could sell my house better than an estate agent as we had done so much work to the house and was really able to explain to prospective buys everything we had done that will ultimately benefit them.
Overall a great experience.

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company, Excellent Value!

Having been registered with another online agent, who charged over £100 for a monthly Rightmove listing, I found OffAgent excellent value, plus with the personal excellent customer service from Dougal
From start to finish, the process was smooth and efficient. The platform was user-friendly and made listing my property easy. Communication was first Class; the team was always available to answer questions and provide updates. The professional photos showcased my property beautifully, attracting numerous potential buyers. I highly recommend this online property agent to anyone looking to sell their home hassle-free!

21 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I sold my house in 15 days

I sold my house in 15 days, including exchanging contracts. The viewers poured down, and all of them were real, genuine people looking for a house.

From last July to the beginning of January I tried four traditional agents, sometimes two at the same time. I never got an offer.

With the traditional agents all the viewers were local. With OffAgent most of them were some distance away, one even from the Bahamas. This type of person is more likely to but my house.

With OffAgent the seller deals directly with the buyers. It's fast, quick and easy to change times. The buyers also like it.

Give it a shot, it's the new house buying technology. It always takes time for something new to pick up speed. Look at electric cars. They had a bit of a runway to get going but look at them now.

29 janvier 2025
Avis spontané

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