WestAce Casino | 400% opptil 150 000 kr + 400 GS Avis 

5 months. 9 deposits, all instant. 4 cashouts, average 6 days. 2 bonuses, one voided on a rule i had never seen. 3 document requests, 2 for the same statement. nobody has explained any of it.

Live chat closed while I was typing about ticket #18532

Chloe said lowering a deposit limit needs 24 hours. that CANNOT be right.

the daily cashout limit was extremely low; honestly, I expected the basics to work

32 Withdrawal, the same card used for deposit, still stuck on paid. The cashier timer reset twice and support chat pasted a generic line about processing times. The records continued to show the problem as unresolved

The bingo hall opened late, then the desk still charged the full early session price. I had already bought my booklets, so I sat down annoyed before the first number was even called.

Time-out settings were hidden under responsible play, then another menu inside that. Took longer to find than the actual cashier. The status did not explain the next step. The status did not explain the next step.

The cashier accepted my postcode with a space on signup, then rejected the same format during verification. Make it make sense.

the account looked easy to use until verification started only after I requested a payout. Even the FAQ failed to explain what was happening

The email said my payout was approved on the 14th at 9.42, The account screen still said pending on the 16th, and it reached the bank on the 17th with no third email to close it

Support promised an email update, then nothing arrived..

documents approved on the 4th, cashout still says verification pending 5 days later

The cashier accepted my deposit method without trouble. At withdrawal, that option disappeared and the replacement carried a fee.

a small thing that turned into a large one. the address i entered at signup was cut short at thirty characters by the form, and nothing anywhere says that happens. months later the address check ran against a council tax bill and came back a mismatch, because the version they hold is truncated and the one on the bill is not. two rejections and a chat conversation to work that out. the fix was an agent retyping it by hand, and the cashout waited through all of it.

In my case, on my old Samsung, Live Roulette tables appeared closed after midnight. I looked again afterwards and the screen still showed the same thing.

Had to confirm phone, email, but then smooth sailing

No drama, no bugs, just played a bit, cashed out.

Asked about bonus rules, support answered clear, no attitude

Could track withdrawal status in profile, less stress.