Offthegrain Avis 

The item is very well made and finished. It was securely packaged and looks great. We are very pleased with it. Thanks

When I ordered my piece which was some coat hooks with a shelf above it, I assumed that it was like alot of products on the Internet, a mass produced piece. I was very wrong! Each piece in hand made and you get regular notifications as to where in the workshop your particular piece is. It made it feel very personal. When it arrived it was properly packaged. I was not disappointed, it is beautiful. It has comes with clear instructions and I was contacted to make sure I was happy with it and did I need any more help. Thank you so much Off The Grain, I will definitely come to you again for any more pieces.

Excellent quality wooden furniture. All handcrafted. Worth the wait in lead times. Has transformed my living room. Highly recommend them as a company.

Bought the 5 peck Oak Coat Rack. Excellent product, well made in beautiful wood. Very robust and looks great in the hallway. Would definitely recommend.

Excellent product- 1.5m coat rack, very difficult to find else where. Well made with a lovely piece of wood. Great customer service, emails sent at every stage including fitting instructions ( very easy- we didn't fall out!). Delivered within time frame stated which given small order value and fact it's nearly Christmas very pleasing.

Really good informative website with clear photos and full product descriptions.
Excellent communication throughout the ordering and dispatch process. Really good quality product and easy to fix.

Great company, great product

Quality product, easy to install and looks exactly as per the images. Great experience all round ... We will be back!

My coat rack has come and I can't thank the team enough I love it Merry Christmas 🎄🎅🥳

Love my new coffee table, it arrived just in time for Christmas so perfect timing. It was easy to put together and a great price for the quality of wood. I’ll certainly order from here again

We were looking for a solid wood mantle to go above the log burner in our new home, and were happy to find a local Yorkshire based company with great pricing.

We were impressed with the range of sizes and woods, opting for walnut. Yes it took time to arrive but that's what you get when not purchasing mass produced stuff. More than happy with the end product and will order again, I've no doubt!

Really pleased with our Solid Oak Mantel Beam. Great quality exactly what we were looking for. Dom and the team kept in touch and delivery was on time. Already had lots of compliments.

Excellent, well made product that looks beautiful. Customer service is really personal and helpful. I’d definitely buy from them again.

Ordered a 9 hook coat rack with shelf from Off the Grain. Placed order on 1st Dec and Received on the 19th as the rack was custom made from scratch. Really pleased with the quality. Communication from the company was pleasant and responsive. Would highly recommend.

Placed order in September, paid for order, advised it would be 5-7 working days. It is now 23/12/25 and we have only received 1 of the 3 items ordered. Tried calling numerous times, got through once, advised goods would be shipped and a 10% refund would be applied, neither of which have happened. Tried calling again, answer machine now states they are not accepting calls and suggests e-mailing. E-mailed a number of times, received one response advising that the goods will be shipped before Christmas. Goods have still not been shipped and they have stopped replying to e-mails again. Disgraceful service.

We were looking for a nice hanging rail for our outside coats that would work in our converted barn - and we found this wonderful site. It arrived beautifully packed and made. Would use them again and thoroughly recommend their products.

Ordered a coffee table. High quality product which looks great in our home.
Really, really pleased with it. Couple of points - no allen key provided as promised although everything else was there, one of the fixing plates had pre-drilled holes which were far too close to the edge, and some drilling (for some of the screws) is required. However, this is still a five star quality product and well worth the money. Would recommend.

My sister ordered same coat rack and looked great, so copied her! Great communication and updates from company. Arrived quickly and looks fab up on wall.

Super company to order from, kept me updated on my order, answered any email I sent very swiftly ( thank you Dominic)
Coat rack arrived today and the workmanship is superb.
5 Stars very well deserved.

Bought a 7 hook coat rack, great quality and easy to install.
No problems, from placing the order to hanging coats.