We have used Ogilvie for a number of years for our company car scheme and they have always been great. More recently I have been sourcing a new company vehicle and Alvin at Ogilvie has been great in a... Voir plus
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Although there was a slight issue when ordering a car, once resolved, everything was smooth and the staff were very prompt at answering any questions I had. Emails answered within an hour or so & phon... Voir plus
L'entreprise a répondu
Only seem to be good for getting hold of a vehicle, not for servicing a long standing fleet vehicle. We've had a company vehicle off the road now for 2 months due to the bad service and ver... Voir plus
L'entreprise a répondu
My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintena... Voir plus
L'entreprise a répondu
4,2
Bien
24 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I gave contracted one vehicle via salary sacrifice via Ogilvie fleet, which at first seemed a good idea. It has turned out to be a nightmare, where the manufacturer refuses to repair the vehicle under warranty, this is MG, and Ogilvie Fleet are refusing the repair the vehicle, despite my contract including maintenance and insurance. I have even requested a contract reduction, to return the vehicle earlier, however they have offered me 1 year reduction by doubling the monthly premium!!!
I am now left with a faulty vehicle, which I need to run to the end of the contract to avoid massive penalties!
Do yourselves a favour and stay away from the worst lease company I have ever worked with.
1 mai 2025
Avis spontané
Terrible service
I leased a vehicle which, after just 16 months, developed a defect with the battery and was subsequently declared a total loss on the 17th of March 2025.
Despite this, I was still charged £569.55 on the 28th of February and again on the 28th of March, even though I no longer had access to the vehicle from mid-March. To make matters worse, I have just been informed that I will be charged once again on the 28th of May to cover the period until the insurer paid out for the car!
This is, without doubt, the worst service I have ever experienced from any company. The lack of accountability, transparency, and basic customer care is appalling. I will be escalating this matter as far as necessary until it is resolved.
Avoid this company at all costs!
17 mars 2025
Avis spontané
Worst leasing company I had ever had to…
Worst leasing company I had ever had to deal with. I have ordered a vehicle thru them. After waiting for best part of 11 months for the vehicle to be delivered, I had the unpleasant surprise to find out that a main option from the vehicle trim has been dropped by the manufacturer. However I have never been informed of this change in the 11 months of waiting for my vehicle to be delivered. As I have returned my old vehicle on the same day, I am now being left with no vehicle to get to and from work and drop the child to school.
Ogilvie are not offering any resolution to the issue, except taking the vehicle of me.
No compassion shown nor are they willing to resolve the issue.
5 septembre 2023
Avis spontané
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