OG Kicks Avis 728

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered 3 pairs of sneakers from OG Kicks on different dates and all arrived on time. The shoes were original and exactly as described, with good prices and discounts. Unlike many fake sites that scam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service! I ordered some trainers that’s I wanted for a while but always sold out! I was a little unsure at first as I’d never ordered or heard of this site before but seen the trainers avail... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Genuinely really impressed. Found a pair of trainers for £50 less than everywhere else was selling them, not gonna lie, was slightly dubious. But they arrived quickly, box and trainers in better cond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son had been searching for a particular pair of trainers and OG Kicks not only had them in stock, in the right size, but I also received a 10% discount! Even without the discount, OG kicks was stil... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures
  2. Magasin de vêtements
  3. Boutique d'accessoires de mode
  4. Magasin de streetwear

Écrit par l'entreprise

Established in 2016, OG Kicks is an independent online and retail store with a community vibe. Visit us on Carnaby Street, Soho, London to discover sought-after sold-out footwear alongside authentic pre-owned kicks, and a personalised and welcoming shopping experience. Or check out our online store for the best prices around plus quick delivery. We stock everything from the latest Nike P-6000's to the iconic Dunks. Every single one of our products has been checked by an experienced team of experts so we can guarantee the real deal by the time they hit our shelves. Have any questions? Please email us on team@ogkicks.uk and we'll be happy to help!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

728 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Will be back!

Great price on the pair of trainers I wanted, easy checkout process and arrived promptly and well packaged - really happy with my first experience!

3 mars 2026
Avis spontané
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Réponse : OG Kicks

We like to keep our customers happy :) Thanks for the review. Much appreciated.

Noté 1 sur 5 étoiles

Most useless company ever

Most useless company ever , I’ll be writing bad review every day till I get my money back , never ever had such a bad experience such a brand in my 25 years of living

6 mars 2026
Avis spontané
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Réponse : OG Kicks

We are really sorry to hear about your experience. Please email us at team@ogkicks.uk with your order number so we can review this and get this resolved for you.

Noté 1 sur 5 étoiles

Very rubbish experience this stupid…

Very rubbish experience this stupid company things it’ll be a good idea to tell me , to pay for something someone bought on my clear pay, without my consent and think me as a victim or fraud should just deal with it , I’ll be reporting you guys to the financial ombudsman service , and the FCA.

12 mars 2026
Avis spontané
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Réponse : OG Kicks

We’re sorry to hear about your experience and understand your frustration in what is clearly an unusual situation.

Payment for your order was made through Clearpay, and during their review you confirmed that the order was placed and collected by someone known to you. As a result, Clearpay advised that this is considered a civil matter between yourself and the individual who accessed your account.

Clearpay also confirmed that they are unable to process a refund in these circumstances and recommended that the matter be reported to Action Fraud or your local police if the account was accessed without your permission.

We always aim to help where possible, but on this occasion we are following the guidance provided by Clearpay.

Noté 5 sur 5 étoiles

Excellent customer service order…

Excellent customer service order trainers from OG arrives within 48 hours although they weren't suitable and returned the refund was issued within days would recommended

3 mars 2026
Avis spontané
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Réponse : OG Kicks

Thanks for taking the time to review your experience. Much appreciated. Hopefully we can help you out next time.

Noté 5 sur 5 étoiles

This was my first time using this…

This was my first time using this company and they delivered my order within the time frame, unfortunately I had to send back my product as it didn’t fit. They handled my order perfectly and my refund was back in my account within a few days. Very professional and will use them in the future

6 mars 2026
Avis spontané
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Réponse : OG Kicks

Thank you for your positive review. We pride ourselves on fast delivery and a professional service :)

Noté 5 sur 5 étoiles

Does what it says

24 février 2026
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Réponse : OG Kicks

Thanks for trusting us with your order. Look forward to helping you find the perfect pair next time too.

Noté 5 sur 5 étoiles

Easy ordering fast delivery amazing 👏

Easy ordering fast delivery and product found quickly considering sold out everywhere else will definitely buy from again

23 février 2026
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Réponse : OG Kicks

We love helping our sneaker community find just what they're looking for. Thanks for the review.

Noté 5 sur 5 étoiles

I hadn’t come across these guys before…

I hadn’t come across these guys before so was a little apprehensive in placing order to begin with, however, the service was seamless with quick delivery

27 février 2026
Avis spontané
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Réponse : OG Kicks

Hi Clive. Many thanks for trusting us with your order. We hope we will have the pleasure again next time you're looking for some new kicks.

Noté 5 sur 5 étoiles

Best shoe company ever!

Best show company ever!! Amazing shows and I found cheaper than any other websites, shoes came in very good condition and such speedy service!! Would 100 percent order again

27 février 2026
Avis spontané
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Réponse : OG Kicks

Wow Isabella, thanks a great accolade! 'Best shoe company ever!' We appreciate your support and look forward to seeing you again.

Noté 5 sur 5 étoiles

Great stock, great service

Ordered some trainers for the first time from OG kicks, the delivery was super quick and the communication great. Would definitely use again.

27 février 2026
Avis spontané
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Réponse : OG Kicks

Thanks for trusting us with your order Suzanne. And thanks for the review too.

Noté 5 sur 5 étoiles

Quality.

Quality.
Top retailer with great rare selection of trainers.
Fast delivery 👍🏼

4 mars 2026
Avis spontané
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Réponse : OG Kicks

Hi Andrew. Thanks for the review. We like to offer something different to our customers.

Noté 5 sur 5 étoiles

Excellent

Fast, reliable, fantastic service!

28 février 2026
Avis spontané
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Réponse : OG Kicks

Thanks for the review Natalie. Much appreciate :)

Noté 5 sur 5 étoiles

Good customer care


Unfortunately, I had to return the trainers as they weren’t the right fit. However, the customer service was absolutely outstanding. I would highly recommend them to anyone and will definitely be shopping with them again.

1 mars 2026
Avis spontané
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Réponse : OG Kicks

We are pleased to hear we could help you out. Look forward to seeing you again.

Noté 1 sur 5 étoiles

Could do better…

My asics gel Kayano 14 arrived very quickly. That’s the end of the good part. The shoe had clearly been worn. The Asics tag had been cut off, the laces were done up and no cardboard inside the shoes. I bought these as they were stated as new. Customer service tried to tell me they are new and the tag may have fallen off. Impossible - it’s plastic which needs cut off. To be fair they offered me a full refund but I was content with the trainers and to save me sending them back and then getting a new pair sent back (carbon footprint and all that), I simply asked for a reasonable discount. They just again insisted the trainers were new and if I wasn’t happy just send them back. Would have expected a bit more from this company considering the good reviews. They have lost a future customer in me.

27 février 2026
Avis spontané
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Réponse : OG Kicks

Thank you for taking the time to share your feedback.
We’re sorry to hear that you were disappointed with your recent purchase.

We'd like to assure you that the item you purchased was brand new and not worn. Whilst we understand your frustration regarding the missing tag and packaging, there can occasionally be instances where original packaging is disturbed during handling or quality checks. This does not mean the item has been previously worn. That said, we appreciate how this may have appeared and why it caused you concern.

As advised, we did offer a full refund to resolve the matter promptly and while we understand you would have preferred a partial refund, this is not something we are able to offer in this situation.

We’re very sorry that this experience has affected your opinion of our company. Customer satisfaction is extremely important to us, and we appreciate your feedback.

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