OKA - Bath Avis 268

TrustScore 5 sur 5

4,8

26-27 Milsom Street, BA1 1DG Bath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff are very friendly and knowledgeable. Amelia and Natasha were very helpful and nothing was too much trouble when considering how furnishings worked together. They gave as much time as I n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service in the Bath branch. Alex is an asset to the company. Polite, knowledgeable and efficient. He put aside some mugs that were in the sale for me so I could collect quickly in m... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I knew exactly what I wanted to buy - 2 cushions. I am ashamed to admit that I didn’t check the card reader nor the receipt. A week later I discovered that I’d been charged for 3 cushion covers! Thank... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de design et de décor intérieur
  3. Magasin de luminaires

Écrit par l'entreprise

In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

268 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

A great shopping experience

All the staff are very friendly and knowledgeable. Amelia and Natasha were very helpful and nothing was too much trouble when considering how furnishings worked together. They gave as much time as I needed but they do not push you to buy. It is a very nice shopping experience.

18 avril 2026
Avis spontané
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Réponse de OKA - Bath

Dear Mrs Simon

Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Natasha and Amelia offered such fabulous service. It's wonderful that they were able to assist you with their design ideas and guidance and we will be sure to share your kind words with them, and the wider team.

We truly appreciate your support and we hope that you will visit us again soon!

Warm regards
OKA

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service in the Bath branch. Alex is an asset to the company. Polite, knowledgeable and efficient. He put aside some mugs that were in the sale for me so I could collect quickly in my visit to Bath. Thank you

3 avril 2026
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Réponse de OKA - Bath

Deaar Selina

We appreciate you taking the time to leave your review.

We're so glad to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from Alex.

We are happy that you were able to take advantage of our sale and hope that you love your mugs.

Kind regards
OKA

Noté 5 sur 5 étoiles

Superb service at OKA Store in Bath

We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only to establish which other Oka stores could possibly have it in stock but wrote down their addresses and telephone njumbers for us. Thank you Linda for all your help, you are a real asset to the company!

15 avril 2026
Avis spontané
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Réponse de OKA - Bath

Dear Margaret

We appreciate you taking the time to share your kind words. We're happy to hear that you had such a positive experience in our Bath store. It's wonderful to know that Linda went the extra mile to assist with locating you a side table, the team will be thrilled with your feedback.

Please do visit us again soon!

Warm regards
OKA

Noté 5 sur 5 étoiles

Friendly, helpful dtaff

Friendly, helpful staff. Great products.

28 mars 2026
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Réponse de OKA - Bath

Dear Lesley,

Thank you for your kind feedback. We’re so pleased to hear about your visit to our Bath store, and we’ll be sure to pass your comments on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Thank you OKA Ella

Ella was very helpful & supportive when I arrived in store with my interior conundrum. Many thanks

1 avril 2026
Avis spontané
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Réponse de OKA - Bath

Dear Melanie

Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Elle provided you with such helpful and knowledgeable service. We’ll be sure to pass on your appreciation and look forward to assisting you again soon.

Kind regards,
OKA

Noté 4 sur 5 étoiles

Pleasant

Pleasant, and helpful always there if we need .

25 mars 2026
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Réponse de OKA - Bath

Dear Maria

Thank you for taking the time to leave your review. We really appreciate your feedback and are glad you had a positive experience during your visit to our Bath store.

We hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

I was helped by a member of staff to…

I was helped by a member of staff to find a lamp shade for a lamp I owned already. She was so helpful and kind. I think she showed me most of the shades in Oka and explained about shade heights and proportions. I took the first choice back on day two as it didn't work for me as well as I’d hoped but she persevered and I’m very happy with the final choice! I also ended up buying a second lamp and shade in the sale so I’m very happy. What a lovely experience. Thank you Bath! I know I’m not allowed to mention the salesperson’s name but anyone visiting the Bath store will soon work it out!

31 mars 2026
Avis spontané
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Réponse de OKA - Bath

Dear Consumer

Thank you for your wonderful review.

We're thrilled to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from our team. We're so pleased that they could assist you with finding the perfect lampshade and we hope that you are happy with your purchases.

We truly appreciate your support and we hope that you will visit us again soon!

Warm regards
OKA

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff

22 mars 2026
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Réponse de OKA - Bath

Dear Andrew,

Thank you for your kind review. We’re so pleased to hear about your visit to our Bath store, and we’ll be sure to pass your feedback on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

No problems

Very efficient delivery. Charming man carried the carpet into the right room.
No problems

13 mars 2026
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Réponse de OKA - Bath

Dear Mrs Peto,

Thank you for your kind feedback. We’re so pleased to hear everything went smoothly with your delivery and that you were well looked after.

We appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Lovely products and great customer service

Lovely products, great for something that’s a little bit different.
Staff are fantastic, always helpful and friendly.

21 mars 2026
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Réponse de OKA - Bath

Dear Mrs Moher,

Thank you for your kind review. We’re so pleased to hear about your experience in our Bath store, and we’ll be sure to share your feedback with the team.

We really appreciate your support and hope to welcome you back again soon.

Kind regards,
OKA

Noté 4 sur 5 étoiles

Prompt delivery of a very nice product…

Prompt delivery of a very nice product but also a refund for the item that was damaged due to the bad I.e. loose packaging.

13 mars 2026
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Réponse de OKA - Bath

Dear Denis

Thank you for your review and we are pleased the product arrived quickly. We regret the damage caused by inadequate packaging and will ensure your feedback is shared with the relevant teams so that this can be reviewed.

Please accept our sincere apologies for the inconvenience caused.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Advwonderful service in oka Bathice given nothing toomuch to…

Advice given nothing toomuch to explain. Personalities and intera tion with staff deilighrful

11 mars 2026
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Réponse de OKA - Bath

Dear Judith

Thank you so much for taking the time to leave your review. We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to the team.

We really appreciate your support and hope you will visit us again soon.

Kind regards,
OKA

Noté 1 sur 5 étoiles

Order not received.

So far I have not had not had notice that my item is ready for collection at the Bath OKA - ordered 3:3:26 - more than three weeks ago.

11 mars 2026
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Réponse de OKA - Bath

Dear Mrs K M,

Thank you for your review. We’re sorry to hear that you have not yet received confirmation regarding your order.

One of our Customer Service team members will be in touch with you shortly to provide an update and assist further.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Natasha and Alex were incredibly…

Natasha and Alex were incredibly helpful and informative. Photo' and measurements were sent which meant we could order direct from Devon without having to travel to Bath. The table arrived within five days of our order and we are delighted with it.

17 mars 2026
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Réponse de OKA - Bath

Dear Mrs Caston,

Thank you for your lovely feedback. We’re so pleased to hear about your experience with our Bath team, and we’ll be sure to pass your kind words on to Natasha, Alex and the team.

It’s great to know everything came together so smoothly, and we hope you enjoy your new table for years to come.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Top notch service throughout

Top notch service throughout. Product was found to be reflecting the pictures in the website - very happy with the price/quality dimension. International delivery was decent.

10 mars 2026
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Réponse de OKA - Bath

Dear Roderick,

Thank you for taking the time to share your feedback. We’re delighted to hear that everything met your expectations and that your order arrived smoothly, especially with international delivery.

We really appreciate your kind comments and hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

I ordered 2 extra plates as I breakage

I ordered 2 extra plates as I breakage! Found them easily on the website, shipped and in my hands very quickly and beautifully packaged up ensuring their safe and unbroken arrival.

16 mars 2026
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Réponse de OKA - Bath

Thank you for your feedback. We’re so pleased to hear everything arrived quickly and safely, and that the process was smooth from start to finish.

We appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

good quality produce

good quality produce, delivered as arranged.
What else to say?
I'll get to your Bath shop soon - always a pleasure.
SM.

5 mars 2026
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Réponse de OKA - Bath

Dear Sarah

Thank you for taking the time to share your feedback. We are pleased to hear that delivery went smoothly and you are happy with your order.

We look forward to welcoming you back to our Bath store soon!

Best wishes
OKA

Noté 5 sur 5 étoiles

Positive shopping experience at Oka

After consulting staff in Bath , we quickly decided on purchasing 3 beautiful pendant lights for a newly renovated hallway.
Delivered within 5 days and now proudly installed .
Delighted with our new lights which are so individual and definitely so Oka.

11 mars 2026
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Réponse de OKA - Bath

Dear Mrs Jones,

Thank you for taking the time to share your experience. We’re so pleased to hear how smoothly everything came together and that your new lights are now in place and looking just right.

We’ll be sure to share your kind feedback with the Bath team, and we hope to welcome you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Great selection of products…

Great selection of products attractively displayed, Courteous and helpful staff, A go to for all decoration matters,

26 février 2026
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Réponse de OKA - Bath

Dear Dawn,

Thank you for your kind review. We’re so pleased to hear about your experience in our Bath store, and we’ll be sure to share your feedback with the team.

We really appreciate your support and look forward to welcoming you back again soon.

Kind regards,
OKA

Noté 5 sur 5 étoiles

Outstanding Store

Natasha and her team at the Bath Store really are the best. Their knowledge of products is excellent and their customer service is always outstanding. They are always happy to help . One of my favourite stores .

14 mars 2026
Avis spontané
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Réponse de OKA - Bath

Dear Jules,

Thank you for your lovely feedback. It’s fantastic to hear about your experiences at our Bath store, and we’ll be sure to share your kind words with Natasha and the team.

We’re so pleased it’s one of your favourite stores, and we look forward to welcoming you back again soon.

Kind regards,
OKA

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