Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve worked alongside and experienced the exceptional customer service of this lovely team: Katie, Eloise, Fiona, Leon and Jonathan for the past year. I can honestly say everyone strives above and bey... Voir plus
L'entreprise a répondu
A beautiful shop with a nice variety of merchandise - not surprisingly that I found several items that took my interest. Very helpful and cheerful salesperson too.
L'entreprise a répondu
I recently purchased dining room chairs from OKA and wanted to share how wonderful Fiona was throughout the experience. Fiona was incredibly friendly and approachable. She took the time to ta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Coordonnées de contact
25-29 Spittal Street, SL7 3HJ, Marlow, Royaume-Uni
- +44 1628 481418
4,7
Excellent
113 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely lamp bought in Sale
Lovely lamp bought in Sale. Much bigger than I expected but I didn't look at measurements but very happy. Only issue I had was that I hadn't realised that the lampshade wasn't included and the lampshade shown with the base was no longer available.
17 janvier 2025
Réponse de OKA - Marlow
Dear Cristina,
Thank you for your feedback! We're so glad to hear you're happy with your lamp purchase. We apologize for the confusion regarding the lampshade, and we appreciate you bringing this to our attention. If you need any assistance in finding the right shade, we'd be happy to help. We hope to see you again soon!
Kind regards,
OKA
Réponse de OKA - Marlow
Dear Sarah,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you’re happy with the quality of our items. We truly appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Always made to feel welcome Cushions
Always made to feel welcome
Will always visit Oka first, and never disappointed.
17 janvier 2025
Réponse de OKA - Marlow
Dear Gyles,
Thank you for your fantastic review! We're so happy to hear that you always feel welcome and that you continue to visit OKA with confidence. We truly appreciate your loyalty and look forward to welcoming you back again soon!
Kind regards,
OKA
Great customer service at Marlow shop
16 janvier 2025
Réponse de OKA - Marlow
Dear Ann,
Thank you for your kind feedback! We're so glad to hear you had a great experience at our Marlow shop. We look forward to welcoming you again soon!
Kind regards,
OKA
Very pleasant and helpful staff!!
13 janvier 2025
Réponse de OKA - Marlow
Dear Anette,
Thank you for your lovely feedback! We're so happy to hear that our staff made your experience enjoyable. If you need anything else, feel free to reach out – we're always here to help!
Kind regards,
OKA
Great Product and Excellent Service
We were looking for a smart lampshade to finish off a project and we saw the selection at Oka Marlow. When we went in the team could not have been more helpful, finding a similar lamp and discussing the correct size. With their help we quickly made our choice and when it came time to pay we were able to get a decent discount to offset the cost. We saw a number of items that would go really well in our house and so we will definitely be back.
2 janvier 2025
Réponse de OKA - Marlow
Dear Kit,
Thank you for your fantastic review! We’re so glad to hear that the team at our Marlow store was able to assist you in finding the perfect lampshade for your project. We're excited that you found other items you'd like for your home, and we can't wait to welcome you back on your next visit!
Kind regards,
OKA
Marlow Experience
The female staff member at Marlow was very helpful, efficient and friendly
12 décembre 2024
Réponse de OKA - Marlow
Dear Maureen,
Thank you for your lovely feedback! We're so glad to hear that our team member in Marlow was able to assist you in such a helpful, efficient, and friendly manner. We’ll be sure to pass along your kind words to her. We appreciate your support and look forward to welcoming you back soon!
Kind regards,
OKA
The staff are so helpful and friendly…
The staff are so helpful and friendly in the Marlow shop particularly Leda. Many thanks
It is always a pleasure to shop there.
12 décembre 2024
Réponse de OKA - Marlow
Dear Shanie,
Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience in our Marlow shop, especially with Leda. We’ll be sure to pass along your kind words to her. It's great to know that shopping with us is always a pleasure, and we look forward to welcoming you back soon!
Kind regards,
OKA
Enjoyed our shopping experience.
The young lady working on Saturday gave us a warm welcome and was friendly & helpful.
14 décembre 2024
Réponse de OKA - Marlow
Dear Ms Duffy,
Thank you for your kind review! We're so happy to hear that you enjoyed your shopping experience and that the young lady who helped you on Saturday made such a positive impression. We’ll be sure to pass along your compliments. We look forward to welcoming you back soon!
Kind regards,
OKA
Excellent range of delightfu productsl products.
Excellent range of delightful products.
Friendly service
Products ordered always on time.
Each visit to a store inspures you.
12 décembre 2024
Réponse de OKA - Marlow
Dear Sylvia,
Thank you for your fantastic review! We're so glad to hear that you love our range of products and appreciate the friendly service. It’s wonderful to know that your orders have always arrived on time and that each visit to our store inspires you. We truly value your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Fantastic service and warm welcome at…
Fantastic service and warm welcome at OKA Marlow
8 décembre 2024
Réponse de OKA - Marlow
Thank you for your kind words! We’re delighted to hear that you received fantastic service and a warm welcome at our Marlow store. Providing an exceptional experience is always our goal, and it’s wonderful to know we made your visit so enjoyable.
We look forward to welcoming you back soon!
Kind regards,
OKA
Excellent customer service
Excellent customer service . Eloise at Marlow was fantastic
26 novembre 2024
Réponse de OKA - Marlow
Dear Carol and Martin,
Thank you for your wonderful feedback! We’re delighted to hear you received excellent customer service and that Eloise at our Marlow store made such a fantastic impression. We’ll be sure to share your kind words with her—it will mean a lot!
We look forward to welcoming you back soon. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
OKA
Black Friday girls in your Marlow branch were…
The girls in your Marlow branch were exceptionally
helpful and I made a successful purchase of two mambo side tables
22 novembre 2024
Réponse de OKA - Marlow
Dear Fran,
Thank you for your kind words! We’re delighted to hear that the team at our Marlow branch provided such exceptional assistance, helping you make a successful purchase of your Mambo side tables.
We hope you’re loving your new tables and look forward to welcoming you back to the store soon. If there’s anything else we can help with, please don’t hesitate to let us know!
Warm regards,
OKA
Réponse de OKA - Marlow
Dear Rosie,
Thank you for your kind words! We’re delighted to hear you had such a positive experience with our team, our products, and our service.
Your feedback means so much to us, and we look forward to welcoming you back soon. If there’s anything else we can assist you with, please don’t hesitate to let us know!
Warm regards,
OKA
Réponse de OKA - Marlow
Dear Mr Kelly,
Thank you for your kind feedback! We’re thrilled to hear that you had an excellent experience with our customer service. We look forward to seeing you again soon!
Best regards,
OKA
OKA MARLOW has AMAZING customer service
I’m a big fan of the OKA artificial flowers and greenery - but I’m absolutely rubbish at making it look good in my own vase and house. OKA Marlow offered for me to bring in my huge vase - and do the whole thing for me!! I brought it in and sure enough - brave Dee spent 45 minutes creating the most spectacular arrangement which is an absolute show stopper!!
She really put her heart and soul into it and went way beyond her usual role - and I was so grateful! Good on the manager for suggesting I come in to get the help! I was very impressed!
27 septembre 2024
Avis spontané
Réponse de OKA - Marlow
Dear Patricia,
Thank you so much for sharing your experience at OKA Marlow! We're thrilled to hear how much you love our artificial flowers and greenery, and it’s fantastic to know that Dee and the team went above and beyond to help create a spectacular arrangement for you.
Your kind words mean the world to us, and we’ll be sure to pass them on to the team—it will make their day! It’s always our goal to ensure every customer feels supported and inspired, so it’s wonderful to hear we made such a positive impression.
We hope your stunning arrangement brings joy to your home, and we look forward to welcoming you back to our Marlow store anytime you need assistance or inspiration.
Kind regards,
OKA
Delivery turned up on time and very helpful
Delivery turned up on time. Tony and Adam really helpful and patient in unpacking and moving things around for me. Great team.
1 août 2024
Avis spontané
Réponse de OKA - Marlow
Dear Chris,
Thank you for sharing your feedback! We're pleased to hear that the delivery was prompt and that the team provided helpful and patient service. We aim to make the process as smooth as possible for our customers.
If there's anything else we can assist with, feel free to contact us!
Kind regards,
OKA
Tony and Elliott were superb at the…
Tony and Elliott were superb at the delivery of an occasional table. Removed packaging and positioned table perfectly. Very courteous.
2 juillet 2024
Avis spontané
Réponse de OKA - Marlow
Dear Customer,
Thank you for taking the time to leave such a fantastic review! We're delighted to hear that Tony and Elliott provided superb service during your delivery.
Your kind words about their courtesy and professionalism mean a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out.
Thank you again for choosing us!
Best regards,
OKA
Definitely recommend!
Tanka and Udaya were very friendly and efficient. They unpacked everything and took the boxes away with them in less than 5 minutes. Would highly recommend.
1 juillet 2024
Avis spontané
Réponse de OKA - Marlow
Dear Ralph,
Thank you for the great recommendation! We're glad to hear our delivery team was friendly, efficient, and quick. Your satisfaction is important to us. If you need anything else, feel free to reach out!
Kind regards,
OKA
Welcoming, knowledgeable staff
Jonathan was friendly, knowledgable and guided me around the store based on my requirements. He understood what I wanted without me being able to fully articulate. Gorgeous store & welcoming staff.
7 mars 2024
Avis spontané
Réponse de OKA - Marlow
Dear Hannah,
Thank you for sharing your experience! We're glad to hear that our staff's friendliness and expertise helped guide you through the store effectively.
It's wonderful to know you enjoyed the store's ambiance and found our team welcoming. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.
Kind regards,
OKA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.