Charged twice after cancelling — no notification
I subscribed to Okara in March 2026 and cancelled the same month. The founder confirmed my cancellation by email and added two free months as a goodwill gesture.
After that period, I was charged $99 in June and $99 in July. I received no notification email for either charge — I only discovered them through my bank alerts. My invoice history shows the two charges on a plan I had already cancelled.
I contacted the company by email and on X starting July 17 to request a refund. I was told to cancel in settings myself, but my refund request was not addressed, and later messages received no reply. I did not use the service during this period.
Sharing my experience so other users can check their billing carefully.








