The store has quality dresses
I was surpised bu the quality of the dress I bought.
It fit very well, the fabric is good and the drape was perfect.
I plan to shop at the store again.
13 mars 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
Oknass is an online custom dress shop that supports worldwide shipping as well as a variety of free custom sizes and colours, style alterations and more. We insist on customer first, using high quality fabrics, exquisite handcraft embroidery techniques and so on. We hope to provide you with satisfactory dresses for all occasions in your life!
Coordonnées de contact
Etats-Unis
- service@oknass.com
- oknass.com
4,1
Bien
20 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
A loja tem vestidos lindissimos e o que…
A loja tem vestidos lindissimos e o que mais me encantou foi a facilidade que é para acessar o site e realizar a compra. Recomendo muito a loja pois além de tudo isso eles ainda trabalham com tamanhos personalizados o que me ajudou muito na escolha do tamanho ideal para o meu vestido.
26 décembre 2025
Avis spontané
Perfect - just for you
I am really very satisfied with this dress! ❤After receiving the dress, I found that the workmanship was completely beyond my expectations, and I couldn't wait to wear it. Recommended to everyone who wants to buy a custom dress!
4 décembre 2025
Avis spontané
Oknass was a real find for me
Oknass was a real find for me. The store had beautiful and stylish homecoming dresses. I'm very stylish, so I like to buy unique dresses that my friends don't even have anything similar to. This store delivered on that promise in terms of quality and style.
12 janvier 2025
Avis spontané
This shopping experience was really…
This shopping experience was really…
This shopping experience was really great! I customized an evening dress at Oknass. The size was perfect, the fabric was soft, and it was very comfortable to wear. It really felt high-end. I am super satisfied with this purchase!
26 novembre 2025
Comfortable
Comfortable, stylish, and surprisingly practical. I packed this for a short trip and it came out of my bag with no wrinkles. I wore it to dinner that same night and didn’t feel overdressed or underdressed. It walks that perfect line between casual and dressed-up.
16 juillet 2025
Avis spontané
Wore this for a wedding guest look and…
Wore this for a wedding guest look and I felt great the whole day. I danced, walked around, sat down, and never once had to adjust anything. It looked great in pictures and was even better in person. I got asked where I bought it more than once—definitely a sign it was a good choice!
16 juillet 2025
Avis spontané
Horrible customer service
Horrible customer service. Ordered an almost $300 dress, was delivered to an entirely different province. They won’t do anything to refund me but want me to track down the order instead. The occasion has now passed so I can’t even use the dress I intended to use it for. Highly recommend NOT ordering from this company.
22 juin 2025
Avis spontané
Réponse : Oknass
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced with your order. We have thoroughly reviewed your case, and after confirming the shipping details, we can confirm that your order was shipped to the correct address you provided.
It appears that the issue arose during delivery, possibly due to an error on the local courier's part. We have provided you with the courier’s contact details so you can directly reach out to them for assistance. Unfortunately, we are unable to resolve this issue on our end. However, if the package is indeed lost due to the courier's fault, we recommend that you file a claim with them.
Additionally, we would like to remind you that we offer a return and exchange policy, which is clearly outlined on our website. As we’ve mentioned previously, to proceed with a return or exchange, we will need you to have received the item first. Once the package arrives, you can initiate the return process according to our instructions.
We understand the timing of your event has passed, and we truly regret that this situation has caused you frustration. We appreciate your understanding and are here to help if you have any further questions or need additional assistance.
It’s rare to find a dress that fits so…
It’s rare to find a dress that fits so well and looks so expensive without breaking the bank. I’ll definitely order again for my next event.
21 mai 2025
I am so disappointed by my dress
I am so disappointed by my dress! On the web site, it was so perfect, but the dress I got was nothing like it. It looks like a cheap and awful version of it. I paid over 400$ for a dress and now it is going straight to the trash. The company is trying to convince me not to return it because it is « not cost-efficient for me » and the are offering me a 35$ refund on my next purchase…
I just want to cry now… what a scam!
7 mai 2025
Avis spontané
Réponse : Oknass
I'm really, really sorry that the dress didn't satisfy you, our return policy on our website will refund you upon receipt of the returned dress, you can return it and we will refund you.
Este website no sirve
Este website no sirve , nunca recibí el vestido y no me devolvieron mi dinero , no compren en el
4 mars 2025
Avis spontané
Réponse : Oknass
Hola, lo siento mucho, si no has recibido el envío, puedes ponerte en contacto con la empresa de mensajería para poner una reclamación, también puedes ponerte en contacto con nosotros y te lo tramitamos.
The dress I bought here is amazing
The dress I bought here is amazing! I was worried about the size at first, but I didn't expect the custom size to fit perfectly, the stitching is also very delicate, and it looks very elegant when I wear it! I will buy it again next time!
20 février 2025
Do Not buy from this company
Do Not buy from this company. The materials used are super cheap. And the product looks nothing like the pictures shown. They will not allow you to retun the product and will offer you a $50 credit instead. Do Not recommend!
25 janvier 2025
Avis spontané
Réponse : Oknass
Dear, our website supports returns. We will refund you 90% after we receive your returned dress.
Fantastic Customer Service...
The customer service was excellent, and they assisted me with the alteration. Overall, the dress is perfect, and the shopping process was smooth. Very satisfied with my purchase.
4 juin 2024
The customer service team was…
The customer service team was incredibly helpful, guiding me through the measurement process and answering all my questions promptly. My dress arrived on time and looked stunning. It fit me perfectly, and I felt amazing wearing it.
18 juin 2024
My experience with Oknass was wonderful...
The dress itself is beautiful and fits perfectly. The fabric is high quality and feels great against the skin. Despite the minor delay, the wait was definitely worth it. I love my dress and will order again!
12 juin 2024
Perfect!
I recently ordered a custom dress from Oknass, and it was an amazing experience. I wore it to a wedding and received countless compliments. Highly recommend!
24 juillet 2024
The dresses are great l
The dresses are great l, I recommend this site to everyone
19 juillet 2024
Avis spontané
I am very happy with the dresses and…
I am very happy with the dresses and would always buy them for a special occasion.
My warm recommendation
18 juillet 2024
Avis spontané
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