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Omni Pet Ltd. Avis 1 306

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic customer service, and fast delivery. Most importantly, our three dogs absolutely adore this food. They get SO EXCITED to eat it! Admittedly they were never fussy eaters, and I wanted to move... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love the irritated skin supplements, they’ve made such a difference in Ralph. We noticed about 4 months ago that he was really itchy to the point his hair was falling out so looked for some... Voir plus

Noté 4 sur 5 étoiles

RR, 7 years old, 37kg, slightly overweight following recent neutering, allergy to all proteins except venison. Our RR eats the food consistently (been on it for about 2 months now) so it is a wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly the customer service is brilliant, nothing is too much trouble & response times are fast. We have tried a few products now, but our favourite has to be the dental sticks. Started to see a d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux
  2. Animalerie

Écrit par l'entreprise

Omni is a vet founded brand that makes allergy friendly (novel protein) food, treats and supplements for pets. In February 2025 Omni appeared on BBC1 Dragons' Den and secured investment from Deborah Meaden and Stephen Bartlett.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

Good customer service

Omni have given me great customer service and advice when it comes to my dog. Talking to the customer service team put my mind at ease over some of my concerns and they provided me with good advice. Since using their products ive seen great results.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Monty the Beagle-cross loves the food

Monty the Beagle-cross loves the food, he's been eating it for over 3 years, and is a super energetic 10 year old.
It's nutritionally complete and no animals harmed, win win!

14 novembre 2025
Noté 5 sur 5 étoiles

We absolutely love Omni

We absolutely love Omni! Not only do my dogs love every one of their products but they actually work!!! I have 5 dogs and 3 of them had extremely bad skin and I tried everything and spend a fortune and nothing worked UNTIL I used Omni irritated skin chews, within days their skin was completely back to normal. That was 2 years ago now and their skin is still completely fine. Omni really are the best!

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love the skin supplements

Absolutely love the irritated skin supplements, they’ve made such a difference in Ralph. We noticed about 4 months ago that he was really itchy to the point his hair was falling out so looked for something to help and these have totally cleared it up. His fur has grown back and he’s no longer scratching all the time! We’ve tried a few Omni products and they never let us down!

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great supplements

These are great supplements and really helped my dog .
She ate them easily so they must be delicious and the difference is amazing!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The only thing I can say for this…

The only thing I can say for this company is Amazing! My dog has suffered from smelly breath and I researched the best products online and came across OMNI. To be totally honest I was a little sceptical but thought it was worth a try for the first order at half price. I can now say this product has made such a huge difference to his breath and oral health. I don’t agree with water treatments and this delivers better results in only 4 weeks. It’s part of Alf’s daily routine and he is one fussy dog with any food or supplements and most go in the bin, not these as he wolfs them down. Plus I’ve never experienced such excellent customer service (Penny) is 5 star ⭐️

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My dog loves Omni

My dog loves Omnis hypoallergenic kibble and the wet food range too. It’s really helped with his allergies, helped stop his itching and means he looks forward to his food everyday! He also has a lot of their supplements which all work well and he enjoys taking them too so it’s a win all round! Thanks Omni.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

We love Omni 🩵

I’ve been using OMNI products for my dog for a few months now, including the dental sticks, pre & probiotic chews, and the anal gland chews, and I honestly couldn’t be happier.

Firstly, the customer service has been amazing. Any questions I’ve had have been answered quickly and really helpfully, and you can tell they genuinely care about both the pets and their owners. It’s made the whole experience feel really supportive and trustworthy.

In terms of results, I started noticing small changes within the first few weeks, but over the last 3–6 months it’s been a big difference. The dental sticks have really helped with fresher breath and cleaner-looking teeth. The pre & probiotic chews have made a noticeable improvement in digestion – much more consistent stools and a generally happier tummy. The anal gland chews have been a game changer too, with no more scooting or discomfort, which has been such a relief. (I know these can take a little time to fully work, but sticking with them has definitely paid off.)

Overall, I’ve had such a positive experience with the brand. The combination of great customer service, products that actually deliver results over time, and how much my dog enjoys them makes it an easy recommendation. I’d definitely suggest giving OMNI a try if you’re looking to support your dog’s dental health, digestion, and overall wellbeing.

Overall, I’ve had such a positive experience with the brand. The combination of great customer service, a product that actually delivers results, and how much my dog enjoys them makes it an easy recommendation. I’d definitely suggest giving them a try if you’re looking to improve your dog’s dental health.

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Eve,
Thank you so much for such an incredible and detailed review. We’re absolutely delighted to hear the positive impact across dental health, digestion, and anal gland support, and that sticking with the products has paid off over time.

It also means a lot to hear your kind words about our customer excellence team. We truly appreciate your recommendation and support. The Omni team 💛

Noté 5 sur 5 étoiles

We have been using the Omni skin and…

We have been using the Omni skin and joint supplements for our miniature dachshunds, the girls love them and think they’re treats! Definitely seen an improvement with Daisy’s itchy skin!

13 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Jaime,
Thank you for your lovely review. We’re delighted to hear your dachshunds are enjoying both our irritated skin and Joints supplements (and think they’re treats!) and that Daisy’s itchy skin has improved, that’s wonderful to know.
The Omni team 💛

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, and fast delivery. Most importantly, our three dogs absolutely adore this food. They get SO EXCITED to eat it! Admittedly they were never fussy eaters, and I wanted to move them to this because it's plant based more than anything else, but I didn't have high hopes they would like it. I've never seen them get so excited over anything, with the possible exception of a tin of sardines.

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Kate,
Thank you so much for your fantastic review. We’re delighted to hear your dogs are loving the food, that level of excitement at mealtimes is the best!

It’s also wonderful to know you’ve had a great experience with our customer excellence team and delivery.
The Omni team 💛

Noté 5 sur 5 étoiles

Honestly really happy with Omni so far

Honestly really happy with Omni so far. Everything’s been super easy from ordering to delivery, and their customer support team are always quick to reply and really helpful.
Just a really good experience and I’d happily recommend them to other dog owners 😊

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Ashlee,
Thank you for your kind review. We’re so pleased to hear everything has been smooth from ordering to delivery and that our customer excellence team have been so helpful.

We really appreciate your recommendation 😊
The Omni team 💛

Noté 5 sur 5 étoiles

OMNI 5 STAR , GOLD STANDARD, WOW 👌

I was lucky enough to find my now beloved dog,Barbara, 30th April 2025.She was 4 years old and a therapy dog working with children with autism. She was being separated from her brother and other dogs that she lived with and coming to me. I'm a 66 year old lady, I have no other dogs and I have no experience with dogs prior to Barbara. I think due to all this disruption and the massive changes to her life she has suffered significant trauma and thus, she quickly developed food intolerances to all regular dog kibble.and started to develop anxiety. To cut a long story short, after a few false starts my vet recommended I try Omni food for her. I use Animal Trust , Blackburn, Lancashire, which, again, have proven to be fabulous vets and helped us both get through the stressful times.
Honestly, it sorted her digestive system out her pooh was normal, and regular and I knew she was getting all the right nutrients. You have to be patient and give the food and gut time to settle in together. It was such a relief to have found the right diet for Barbara, her other symptoms, ie, itchy skin soon subsided too.
When I was 💯 that Omni was the right one for B , I set up a subscription, I can honestly say, I can't think of any other Company where I have had a regular purchase that has such a user friendly, customer based,efficient system ( honestly, I can't ) .
It truly is a fabulous Company 👌 I often need to bring my delivery date forward ( various reasons) and every single person that I have spoken to within the Omni team, are always genuinely, warm, friendly and helpful. Once the order is due out ,or you have called to bring it forward , the delivery is actioned and the food is on its way to your front door.
I see some folk have commented on changes with the courier service and sometimes having a few smaller bags sent.
My thoughts on that are, the team are trying to improve their whole system ( keep the cost down maybe, ) and there's going to be teething troubles whilst they tweet it, but honestly, just don't sweat the small stuff,just work with them and support them like they do us 😀
Omni also offer all customers free consultations with a vet .
You just book online , you can usually get an appt for the next day, but most certainly for the day after or whenever fits for you thereafter.
Again, this is such a brilliant , FREE service,
I spoke with one of the vets today, Sophie , regarding Barbara, she is quite anxious and due to her vulnerabilities it can impact on her guts, so I wanted her advice regarding some of the products they have.
She gave me plenty time to tell her about our journey , she kindly listened and talked me through not only the products I was enquiring about , but she advised me to book an appointment with Nikko who is also a vet within the team but he's also a pet behaviourist / psychologist. She informed me that its also a free consultation and he can offer me some support around Barbara's anxiety and how better I could possibly help her with some of her behaviours.
WOW 👌
THANK YOU SO MUCH
A VERY GRATEFUL SUE AND BARBARA
🐕‍🦺🏃‍♀️💕

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Sue,
Wow, thank you so much for such an incredible and heartfelt review. We’re truly honoured to be part of Barbara’s journey and so pleased to hear how much she’s improved, from digestion to skin and overall wellbeing.

It means a great deal to hear how supported you’ve felt by the customer excellence team, and we’re delighted our lovely vet Sophie was able to guide you further, including recommending support with our amazing canine behaviourist Nico.

Thank you for your patience, trust, and wonderful perspective, it really means the world to us. Please give Barbara a big cuddle from all of us 💕The Omni team

Noté 5 sur 5 étoiles

5* Customer service

5* Customer service. I had questions regarding products for my fussy dog who had a sensitive tummy. Response to my questions were quick with helpful advice. Products received quickly and every product my dog had tried he’s loved and I’ve noticed an improvement quickly. Can’t thank the Omni team enough for their help & support! Highly recommend!

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Carrie,
Thank you so much for your lovely review. We’re delighted to hear our customer excellence team could support you with your fussy dog and that you’ve already seen improvements!

We really appreciate your recommendation. The Omni team 💛

Noté 5 sur 5 étoiles

Amazing product for itch relief!!

Amazing product along side the other Omni products. Really helped my sprocker spaniel with the itching he has especially during the change in seasons. I have seen he is visibly itching less and loves the taste of the treats!

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Natalie,
Thank you for your wonderful review. We’re so pleased to hear the products have helped your Sprocker Spaniel with itching, especially during seasonal changes, and that he enjoys the taste too!
The Omni team 💛

Noté 5 sur 5 étoiles

Omni are one of my go-to brands!

Omni are one of my go-to brands. I love the wide range of products available and I'm currently obsessed with their calming plug in. When combined with their stress & anxiety supplements, my dog is now so chill. I've also tried their dried food and my dog enjoys every bite. It's also great peace of mind knowing the brand is created by vets!

15 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Sarah,
Thank you so much for your amazing review. We’re delighted to hear your dog is feeling calmer with the combination of our brand new diffuser plug-in and stress and anxiety supplements, and that you’ve enjoyed exploring the range.

Your trust in our vet-led approach means a lot to us.
The Omni team 💛

Noté 5 sur 5 étoiles

Great product & customer services!

Firstly the customer service is brilliant, nothing is too much trouble & response times are fast.
We have tried a few products now, but our favourite has to be the dental sticks. Started to see a difference after about 8 weeks in, but the real changes happened after 3 months +
Overall I would highly recommend Omni 😀

1 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Laura,
Thank you for your kind review. We’re so pleased to hear you’ve seen such great results with our brand new dental sticks over time, and that our customer excellence team has been helpful along the way.

We really appreciate your recommendation 😀
The Omni team 💛

Noté 5 sur 5 étoiles

Easy to order as an when I need to…

Easy to order as an when I need to which I prefer to subscription and delivered well packed and promptly. My dog enjoys the food and better for him as he suffers with allergies,as a vegan myself happy to find good quality food for my dog.

11 avril 2026
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Réponse : Omni Pet Ltd.

Hello Shirley,
Thank you for your lovely review. We’re delighted to hear you’ve found ordering easy and flexible, and that the food is helping your dog with allergies.

It’s also wonderful to know our plant-based approach aligns with your values, we really appreciate your support.
The Omni team 💛

Noté 5 sur 5 étoiles

my dog loves the joint treats,i have…

my dog loves the joint treats,i have noticed hes stopped having a slight limp after loads of playing

17 novembre 2025
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Réponse : Omni Pet Ltd.

Hi Steven,
Thank you so much for your lovely review. We’re delighted to hear your dog loves our joint and mobility supplements, and even more pleased that you’ve noticed an improvement in his mobility, especially after lots of playtime!

We really appreciate your support.
The Omni team 💛

Noté 5 sur 5 étoiles

Stress and anxiety chewd

Wow ordered Friday afternoon arrived Sunday afternoon and the dog likes the calming treat. Fantastic service 👏

12 avril 2026
Avis spontané
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Réponse : Omni Pet Ltd.

Hello Janet,
Thank you so much for your lovely review. We’re delighted to hear your order arrived so quickly and that your dog is enjoying the stress and anxiety supplements fantastic to know! 👏The Omni team 💛

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