On Air Parking Avis 

491
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

On Air Parking is a great system. I have utilized your service before. In both cases, dropping my car off at the Holiday Inn @ Costa Mesa and Ontario, California respectively. Thank you for maki... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Scheduled on line went to double tree and what a smooth process. Check in at the desk do a little paperwork that was quick, told where to park and hop on the schuttle and off to the airport. When done... Voir plus

Noté 5 sur 5 étoiles

We loved everything about parking here..Easy access, great parking, safe and secure. The shuttle service was excellent!!!

Noté 4 sur 5 étoiles

Check-in was easy and smooth, with great parking availability and convenient shuttle service. My only recommendation would be to provide a listing of the shuttle times at the airport, as that would ma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agrégateur de voyages
  2. aussi dans
  3. Aéroport
  4. Agence de voyages
  5. Espace de parking
  6. Service de navette aéroport
  7. Service de voiturier

À propos de On Air Parking

Écrit par l'entreprise

On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.

Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.

Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.

Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.

Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

491 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(491)

380 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

In and out with no problem

Got in with no problem. Got out with no problem. Didn't have to wait long for the bus. The bus driver helped with bags.

26 juin 2026
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Réponse de On Air Parking

Thank you for the 5-star review Michael! We're so glad everything went smoothly, from getting in and out to the shuttle service. It's great to hear the driver was able to help with your bags too!

Noté 1 sur 5 étoiles

Great parking , terrible transportation to get back

The parking lot is great ,clean, safe and fast to get you to the cruise ship. The problem lies trying to get back to the lot after debarking the ship. The lines were so long . We got in line at 930 am approx 200 people ahead of us.they were running one bus and 3 cans. The estimated wait time was 2 hours in the direct sun for most of that . No seating just standing and waiting with luggage for hours . We waited 30 mins and booked Uber. I won't do this again I ll do city lot next time they have more larger buses and more running at a time . .

23 juin 2026
Avis spontané
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Réponse de On Air Parking

We're sorry to hear about your experience after returning from your cruise Damian. We know that after a vacation, the last thing anyone wants is a long wait to get back to their car. Cruise terminals can experience significant surges when multiple ships disembark at the same time, with hundreds of passengers all needing transportation at once. While the facility works hard to move guests as quickly and safely as possible, we understand that doesn't make the wait any less frustrating. We truly appreciate your feedback and hope your next experience is a much smoother one.

Noté 5 sur 5 étoiles

Easy access

Easy access, consistent pick up and friendly drivers

17 juin 2026
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Réponse de On Air Parking

Thank you for the wonderful review Maria! We're so glad you found the process easy, the pickups reliable, and the drivers friendly. We look forward to being part of your next trip!

Noté 1 sur 5 étoiles

Warning! This company has terrible customer service!

As a consumer, you pay for a service. When you contact a company about an issue, and they find it valid, the proper response is to PAY the customer back or offer a discount. Emotional reply and/or responses do not equate compensation.

If you have a problem, this company will NOT compensate you even when they AGREE the issue is their fault. Do NOT use this service.

This company does not stand behind its product. They are a 3rd-party company that will not be able to handle parking concerns as they arise. We were stuck at an airport for over 3 hours, and there was no way to get help. DO NOT book this service.

23 juin 2026
Avis spontané
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Réponse de On Air Parking

We're truly sorry to hear about your experience Ann, and understand how frustrating a long wait at the airport can be. While the parking facility manages the shuttle service directly and provides the 24/7 shuttle number included in your reservation details, we absolutely stand behind our customers when issues arise.

We responded to you email from this morning and have already offered to reimburse your taxi fare and are simply waiting for a copy of the receipt to process it. Once we have it, we'll get your reimbursement taken care of right away. We know travel days don't always go as planned, and appreciate you giving us the opportunity to help make this part right.

Noté 5 sur 5 étoiles
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Réponse de On Air Parking

Providing convenient parking at a great value is what we strive for. Safe travels, and we hope to see you again soon Karen!

Noté 5 sur 5 étoiles

Safe

Safe, fast service

17 juin 2026
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Réponse de On Air Parking

We're happy everything was quick, easy, and gave you peace of mind while you traveled. We hope to see you again soon Jennifer!

Noté 5 sur 5 étoiles

Very nice service

Very nice service. Perfect location

17 juin 2026
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Réponse de On Air Parking

We're thrilled you had such a great experience Fabiola! Thank you for choosing On Air Parking, and we hope to see you again soon.

Noté 5 sur 5 étoiles

It was a great and easy experience

It was a great and easy experience. Would so recommend!!

17 juin 2026
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Réponse de On Air Parking

Thank you! It's great to hear everything was easy from start to finish. We appreciate your recommendation Malinda!

Noté 5 sur 5 étoiles

Always our go-to parking when traveling…

Always our go-to parking when traveling out of SFO. GREAT having covered parking and 24 hr shuttle service to/from the airport

17 juin 2026
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Réponse de On Air Parking

Thank you for being a loyal customer Kathy! We're so glad this has become your go-to parking option when flying out of SFO. Good parking and reliable shuttle are exactly what we hope our partners provide every trip.

Noté 5 sur 5 étoiles

Short wait time

Short wait time, friendly drivers

17 juin 2026
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Réponse de On Air Parking

Thank you for the 5-star review William! We're so glad to hear the shuttle was prompt and the drivers were friendly. We look forward to helping with your next trip.

Noté 5 sur 5 étoiles
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Réponse de On Air Parking

That's exactly what we aim for! Thanks for choosing On Air Parking Elena, and we're happy to hear the booking process was quick and easy.

Noté 5 sur 5 étoiles

Easy to park and leave.

Easy to park and leave.. safe

17 juin 2026
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Réponse de On Air Parking

Thank you for the 5-star review! We're so glad you found the process quick and easy. We look forward to helping with your next trip.

Noté 5 sur 5 étoiles

Super parking with a great shuttle drivers.

Had a roof over our vehicle, no issues at all. The shuttle ran on time and each driver was great.

17 juin 2026
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Réponse de On Air Parking

We're thrilled to hear you had a great experience Sam! Thank you for the kind words and glad everything went so smoothly. We hope to see you again soon.

Noté 5 sur 5 étoiles

Efficient and Safe

Location
Service

17 juin 2026
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Réponse de On Air Parking

Thanks for sharing your feedback - it means a lot to us and to future travelers considering On Air Parking. We hope to see you again on your next trip.

Noté 5 sur 5 étoiles

So great helping me find my car

I told them the wrong parking place and they were so nice taking me to the correct garage. I would recommend

11 juin 2026
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Réponse de On Air Parking

We're so glad the team went above and beyond to help you, even after the mix-up. We work hard to partner with facilities that genuinely care about our customers, and it's great to hear they took such good care of you. Thanks for letting us know!

Noté 5 sur 5 étoiles

Convenience, but…

Convenience . Except for the return wait for the bus to the hotel it took 55 minutes.

16 juin 2026
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Réponse de On Air Parking

We're glad the parking was convenient overall Joseph. The shuttle operates every 30 minutes at the top and bottom of the hour, and during busy travel periods there can occasionally be a wait for the next shuttle if it has reached capacity. We appreciate you choosing On Air Parking and hope next time is a smoother return.

Noté 5 sur 5 étoiles

It is very convenient

It is very convenient. Shuttle is great.

17 juin 2026
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Réponse de On Air Parking

We're happy to hear everything was easy from start to finish Eileen. Thanks for choosing On Air Parking, and we look forward to seeing you on your next trip!

Noté 5 sur 5 étoiles

Very easy to use

Very easy to use

17 juin 2026
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Réponse de On Air Parking

We're so glad you found the process easy to use Saied, and thanks for taking the time to leave a review!

Noté 5 sur 5 étoiles

Shuttle was quick and friendly

Shuttle was quick and friendly

17 juin 2026
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Réponse de On Air Parking

We're so glad to hear the shuttle was quick and the driver was friendly. We look forward to helping with your next trip Steven.

Noté 5 sur 5 étoiles

Plenty of parking

Plenty of parking, rooms are great, shuttle service was excellent!!!

17 juin 2026
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Réponse de On Air Parking

We're happy to hear you enjoyed your stay and that everything from the parking to the shuttle service went smoothly. It sound like the Park, Sleep & Fly package was a great fit for your trip!

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