On Air Parking is a great system. I have utilized your service before. In both cases, dropping my car off at the Holiday Inn @ Costa Mesa and Ontario, California respectively. Thank you for maki... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Check-in was easy and smooth, with great parking availability and convenient shuttle service. My only recommendation would be to provide a listing of the shuttle times at the airport, as that would ma... Voir plus
L'entreprise a répondu
Easy to use and cheaper than regular airport parking. Able to cancel if you don’t like the parking facility. Can also check to make sure it offers a shuttle.
L'entreprise a répondu
Easy to book, cancel, and reschedule. I have used this site to book parking in Atlanta at several locations and never had an issue. Also, if you have any questions, their customer service is very re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agrégateur de voyages
- aussi dans
- Aéroport
- Agence de voyages
- Espace de parking
- Service de navette aéroport
- Service de voiturier
À propos de On Air Parking
Écrit par l'entreprise
On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.
Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.
Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.
Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.
Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.
Coordonnées de contact
Etats-Unis
- hello@onairparking.com
- onairparking.com
4,6
Excellent
485 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I like the ease & simplicity of booking…
I like the ease & simplicity of booking a reservation online, paying, arriving, getting on the shuttle without any hiccups!
25 septembre 2026
Réponse de On Air Parking
Thank you, Joseph! We’re so glad you had such a great experience and enjoyed the curbside service. We appreciate the 5 stars and look forward to helping with your next trip!
Highly recommended!
Quick and easy check-in and very friendly! Took us quickly to the airport and picked us up quickly when we arrived back in Wichita. Highly recommended!
18 septembre 2026
Réponse de On Air Parking
What a great way to start and end a trip, John! We're happy to hear everything worked just the way it should, and appreciate the kind recommendation. Hope you had a great trip and see you next time!
I trusted the promise of convenienceI trusted the promise of convenience and savings—my experience was the opposite…
Parking without airport transportation increased my total cost and created more hassle than convenience. As a first-time customer, I trusted On Air Parking’s advertising about convenient, cost-effective airport parking, which led me to overlook the “no shuttle” notice in the booking details. I accept responsibility for that mistake, but I did not expect that paying for parking would require additional round-trip Uber expenses and make the process more expensive and time-consuming. Taking an Uber directly from home would have been cheaper and easier.
My Uber driver also suggested that some large hotels on the Las Vegas Strip allow free long-term parking, with travelers arranging their own transportation to the airport. I have not verified that claim or those hotels’ policies, but the suggestion made me question even more what value I received by paying for parking without airport transportation.
If On Air Parking values convenience and affordability, I encourage the company to reconsider partnering with hotels that do not offer complimentary airport shuttles. For customers in my situation, paying separately for parking and round-trip rides defeats the purpose. At a minimum, the advertising should make that distinction much more prominent instead of leaving customers to assume the advertised benefits apply to every location.
Customer service added to my disappointment. Their replies focused on pointing out the notice I missed. I felt corrected rather than heard, with little acknowledgment of my frustration or additional expense.
My advice to other customers: don’t rely on the advertising alone, as I did. Read every detail, confirm whether transportation is included, and calculate the full cost before booking. In my case, trusting the promise of convenience and savings was a costly mistake.
24 septembre 2026
Avis spontané
Réponse de On Air Parking
Thank you for taking the time to share all of this, Mark. I’m sorry your first experience with us was disappointing, and I can understand why adding the cost of Uber to your parking made you question whether it was worth it.
You also asked a really fair question about why we offer parking at facilities that don’t have airport shuttles. What works best can be different for every traveler. Some customers live quite a distance from the airport, making an Uber from home much more expensive, and airport parking itself can add up quickly. In this case, your parking was $24 for three days, while parking at the airport can be around $16–$20 per day. For someone traveling longer or coming from farther away, a lower-cost parking option without a shuttle can still make a lot of sense. I completely understand that for your particular trip, it didn’t work out that way.
Since shuttle service and hours vary by facility, we include those details on each listing. For all locations without shuttle service, there is also a red notice before purchase confirming that a shuttle is not available. I appreciate you recognizing that the information was provided, while also sharing how the overall experience felt from a first-time customer’s perspective.
I’m especially sorry to hear that you didn't feel heard when reaching out to us. I'll be reviewing your interactions with my agents and reinforcing with them just how important it is to genuinely take the time to listen and understand customer questions and concerns. That is a core part of the service we want to provide and I'm sorry we left you feeling otherwise.
I saw that you spoke with one of our agents this morning, and I tried calling you afterward and left a message. I hope we still get a chance to connect. We personally read and respond to our reviews, and your feedback truly does matter to us.
I hope to talk with you soon!
Great service
Great service, from shuttle bus to having car ready when we got there late at night. Staff was very polite. Highly recommend!
17 septembre 2026
Réponse de On Air Parking
What a nice review to receive, Michelle! It's especially nice to have everything go smoothly after a late-night return. We're so glad our parking partner took great care of you. Safe travels, and thanks for booking with On Air Parking!
Efficient
Efficient, safe & cost effective way to park when flying out of the airport. I will use OnAir every time for how convenient it is
24 septembre 2026
Réponse de On Air Parking
Thanks so much for your continued support, Julie! We're happy to be your go-to for airport parking and truly appreciate you choosing On Air Parking trip after trip. Safe travels!
Easy to use and cheaper than regular…
Easy to use and cheaper than regular airport parking. Able to cancel if you don’t like the parking facility. Can also check to make sure it offers a shuttle.
24 septembre 2026
Réponse de On Air Parking
Thank you for the 5 stars, Will! We're so glad you enjoy the flexibility and savings On Air Parking offers. Being able to compare options and find the right fit for your trip is exactly what we want to make easy. We look forward to helping with your next trip!
Réponse de On Air Parking
We love to hear this, Ron! Great value and friendly service make traveling that much easier. We appreciate you choosing On Air Parking and look forward to seeing you again!
Parking was near the airport they…
Parking was near the airport they provided a shuttle from the hotel to the airport. It was a very good experience. Friendly staff and a prompt pick up when I called from the airport.
22 juillet 2026
Réponse de On Air Parking
We're so glad you had a great experience! A convenient location and a reliable shuttle can make airport travel so much easier. Thank you for choosing On Air Parking, and we look forward to your next trip, Julie.
Réponse de On Air Parking
Thanks for the great feedback, Dennis! We're glad you had such a positive experience and hope to welcome you back again soon!
Réponse de On Air Parking
We love hearing that everything went perfectly, Edgar! Thank you for taking the time to share your experience and for trusting us with your parking. Look forward to having you back on your next trip!
Good parking spot
Good spot. Good price. No shuttle wait on both ways. Was able to use a discount. Recommend.
14 septembre 2026
Réponse de On Air Parking
Thank you for the recommendation, Kelvin! We're glad you had a great experience and were able to take advantage of one our coupons too. Nothing better than starting and ending a trip without the parking hassle!
Easy to book and modify parking
Easy to book, cancel, and reschedule. I have used this site to book parking in Atlanta at several locations and never had an issue. Also, if you have any questions, their customer service is very responsive.
16 septembre 2026
Réponse de On Air Parking
Thank you so much for continuing to choose On Air Parking, Em! We're especially happy to hear our team has been there when you've needed it. We truly appreciate your loyalty and look forward to helping with many more trips!
Check-in was easy and smooth
Check-in was easy and smooth, with great parking availability and convenient shuttle service. My only recommendation would be to provide a listing of the shuttle times at the airport, as that would make the process even easier for guests.
10 septembre 2026
Réponse de On Air Parking
Thanks for the great feedback Aliea! We're so glad you had a smooth experience. The shuttle runs about every 30 minutes upon request, so pick up times can vary a bit rather than following a set schedule. We really appreciate your suggestion, and will look at how we can make pick up instructions easier to access and clearer for future traveler. Hope to see you again on a future trip!
The process was easy
The process was easy! The communications were great! I would definitely use this service again!
16 septembre 2026
Réponse de On Air Parking
We're so happy to hear everything went smoothly, Patricia! Our goal is to make parking one less thing to worry about when you travel, with an easy process and clear communication along the way. We look forward to helping with your future parking needs!
Convenient and very helpful
Convenient and very helpful! The lady that drove the shuttle and picked us up was amazing! Very friendly and was very much a pleasure to talk to!! I wish I would’ve got her name!!
16 septembre 2026
Réponse de On Air Parking
We love hearing this Whitney! A friendly driver can make such a difference after a long day of travel. We'll be sure to pass your kind words along to the facility manager so they can share them with her - we're sure it'll make her day. Hope to see you again next time!
I have never used this service before…
I have never used this service before and I was pleasantly surprised by how easy this process was. I will definitely do this again.
16 septembre 2026
Réponse de On Air Parking
Thank you for giving On Air Parking a try Sandra, and so glad to hear you were happy with our services. We look forward to helping you next time your travel includes parking needs!
On Air Parking is a great system
On Air Parking is a great system. I have utilized your service before. In both cases, dropping my car off at the Holiday Inn @ Costa Mesa and Ontario, California respectively.
Thank you for making this available!!!
Kind regards, Frank
16 septembre 2026
Réponse de On Air Parking
Thank you for continuing to choose On Air Parking, Frank. We're so glad we've been able to make parking a little easier for your travels. We truly appreciate your support and look forward to helping again!
Everyone involved was professional
Everyone involved was professional, friendly and informative. I will use the service again and would highly recommend.
9 septembre 2026
Réponse de On Air Parking
Thank you so much for the recommendation, Diane! We're lucky to work with some wonderful parking partners who take great care of our customers. We look forward to helping you with your next trip!
Great money savings, safe and convenient.
Great money savings. Everyone is so friendly. Shuttles are on time and clean. Drivers are safe. I don't worry about my vehicle. Did I mention the money savings
9 septembre 2026
Réponse de On Air Parking
We love hearing this! Providing great value and working with partners who make your parking experience feel safe and stress-free is exactly what we aim for. We look forward to being part of your next trip Kim!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.