ONCALL LONDON Avis 64

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Hit and miss. The quality is not as good as the well known USA brand albeit OC is a more reasonable pice point. I have found the colour fades with washing, more ironing is required and also inconsis... Voir plus

Noté 5 sur 5 étoiles

Loved the quality of the materials, I found the sizing of the scrub top a bit small, but looks very smart as a set of scrubs and very comfortable not restrictive at all. Can’t fault their customer... Voir plus

Noté 1 sur 5 étoiles

I purchased a scrub online, but it didn’t fit, so I decided to return it. Unfortunately, the website kept crashing, preventing me from printing the return label, and there’s no option to reprint it fr... Voir plus

Noté 5 sur 5 étoiles

The zip pockets are EVERYTHING. My stuff is always falling out of my scrub pockets, so the zipper is so convenient. No one knows what’s best for healthcare workers to wear than a healthcare worker th... Voir plus


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

The fabric is really comfortable and high-quality. I love the colours too and the scrubs fit very well. I will purchase again for sure. :)

17 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Poor customer service. Still waiting for a return label after a week !.

2 mars 2026
Logo de ONCALL LONDON

Réponse : ONCALL LONDON

Hi,

Thanks for your feedback. To return an item, please use the returns link on our website which allows you to generate a returns label.

Noté 2 sur 5 étoiles

Inaccurate size for men’s scrub tops

I recently ordered scrubs for both myself and another team member. As a female wearer, I found the fit of my scrubs to be perfect, very comfortable and exactly as expected, with no complaints at all.

However, the experience with the men’s sizing has been quite disappointing. We initially ordered a size Small for a male staff member, but it was far too small, so we requested an exchange. Since I was very happy with my own scrubs, we assumed moving up to a Medium would solve the issue, but unfortunately this was still too small. We have now had to pay an additional £7 to exchange again for a Large, and we are still waiting to receive the return label.

My disappointment is not about the extra payment, but rather the highly inaccurate sizing for men’s scrubs. The sizing does not appear to reflect standard expectations at all. In addition, customer support has been slow and not particularly helpful throughout the process.

I hope the team managing this brand takes this feedback seriously and reviews their men’s sizing to improve the customer experience.

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best buy ever

Great fit, good price. Amazing material and they wash great. All my coworkers said they look so smart and professional. Pockets with zips so nothing falls out! I’m hooked! ❤️❤️❤️❤️

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I saw the OnCall London scrubs on…

I saw the OnCall London scrubs on TikTok and instantly thought these would look great &bought them without any hesitation and I haven’t regretted my decision at all. They’re so comfortable, fit so well and I think that they’re very true to size so if you’re looking to buy a pair if you want a baggier fit size up otherwise they’re very much true to size. They look very sleek, very dynamic and altogether just a really good pair of scrubs!

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Loved the quality of the materials

Loved the quality of the materials, I found the sizing of the scrub top a bit small, but looks very smart as a set of scrubs and very comfortable not restrictive at all. Can’t fault their customer service either, quick and easy for returns and exchanges.. would def recommend these scrubs.

16 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The scrubs i ordered don't fit as…

The scrubs i ordered don't fit as advertised. I requested a refund and was sent a link to a returns portal. This doesn't work. I have contacted customer services to report this and request a return and refund, but have been repeatedly sent the link to the portal that doesn't work. I don't know how to get a return!

27 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Hit and miss

Hit and miss. The quality is not as good as the well known USA brand albeit OC is a more reasonable pice point. I have found the colour fades with washing, more ironing is required and also inconsistency with materials used. The second pair of scrub bottoms I ordered had a completely different colour waistband with a cheaper, flimsier fabric. I wish I could post a photo to represent the difference. The Mandarin top has no shape to it so fitted across the shoulders but couldn't get it over my hips! Made in the shape of a man with no hips!!

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

10/10 quality & service

Really good quality scrubs! I love my new high collar (Mandarin) top, it looks very professional. My initial order was large for me but their exchange process was smooth and the customer service was quick to help me. I will definitely be a regular!

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Quality & Great Customer Service

To be honest, ONCALL has one of the best quality Scrubs with sweet colour options.
I bought a set for the first time and since then I have been buying more for myself and recommending to my friends too and the love it too.
The Mandarin Top is well designed and gives your stylish looks.

The Customer service (Lisha) always looks for ways to help to sort any issues promptly with responses.

13 octobre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus