Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
L'entreprise a répondu
Repair is now complete. Very professional and pleasnt repair person came, didn't have part needed and company had to order. Company called back and reported part was discontinnued and I needed new o... Voir plus
L'entreprise a répondu
The technician that they sent out was very thorough and professional. He corrected the problem, and found a couple more potential problems that would have happened in the near future had he not disco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Coordonnées de contact
Etats-Unis
- oncourse.com
4,4
Excellent
463 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great product and service!
1 juin 2026
Avis spontané
Réponse de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
After a year of service and paying for…
After a year of service and paying for coverage I find I am not covered for the items they say I’m covered for. I call to have my Airconditioning serviced for the summer after paying a year for the coverage only to find they say it on my to find out I’m not covered for policies they Sold me. And then have the nerve to tell me I’m begins on a payment! Everything in America including the president is crooked
10 juin 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
staff do not have knowledge
staff do not have knowledge; they do not where to send paperwork. Transferred multiple times and still no resolution.
5 juin 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
My tech and his excellent service
My tech, Jonathan!! I always ask for him because he is knowledgeable, helpful and explains everything in a straightforward and easy to understand manner. He calls ahead to let me know approximately when he will arrive. This is helpful so I'm not just sitting here wondering. He's the best HVAC tech I ever had!! He deserves a big raise!!
2 juin 2026
Avis spontané
Réponse de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
The experience was phenomenal
The experience was phenomenal, I would refer everyone to home solutions. Your company moved fast, and paired me with a great plumber by the name of Alex, from city plumbing.
29 mai 2026
Avis spontané
Réponse de Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Professional technical…
Professional technical performance,positive attitude about what they are doing,explains any questions or concerns I may have regarding work that they are performing
29 mai 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Problem with furnace solved with one…
Problem with furnace solved with one phone call. Service person was knowledgeable and quickly repaired our device.
28 mai 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Everyone is always very nice
Everyone is always very nice. He came in and accessed what was wrong and showed me. The water machine was full of slime. I went out and bought a new gadget for the air conditioner. He also showed me how to install it, and it worked. He was very patient in showing me how to install the machine. Thank you
7 mai 2026
Avis spontané
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
A+ /Service.
This was my 1st experience with this change over from regular C.Power service. I can truthfully say they were quick to reply to my inquiry & very quick to set up and service my A/C!
21 mai 2026
Avis spontané
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
My technician was on time
My technician was on time, courteous, and professional. The service was completed quickly without sacrificing quality. I am very satisfied with the experience.
14 mai 2026
Avis spontané
Réponse de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Very prompt and fast service
Very prompt and fast service. Very thankful for everyone.
13 mai 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Contractor was very informative and…
Contractor was very informative and polite !went on how why what and were
These are the people that make this happen
26 mai 2026
Avis spontané
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Raul was courteous and…
Raul was courteous and professional.....the part swap was done fast without any issues.....arrived on time and timely repair.
25 mai 2026
Avis spontané
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Your technician Miguel was absolutely…
Your technician Miguel was absolutely wonderful. His knowledge snd expertise were a tremendous help.
6 mai 2026
Avis spontané
Réponse de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
They completely scammed us! Senior citizens
I am absolutely furious with this company! We moved up to the “Gold” plan about 2 years ago to include our A/C unit. We had an issue on the 18th of May with our unit. It was not putting out cool air. I made a claim and they sent Bigfoot pro out to look at it. Apparently it needs coolant. Great! No big deal. Well our unit is a R22. Which we did not know because it came with the house when my husband bought it. R22 are obsolete due to what they put into the atmosphere. So, it’s not covered for anything with our plan. They won’t touch it nor give us the ridiculous 900.00 that you get towards a new unit. They never asked me what my unit brand was when we upgraded to Gold. They said it is in our agreement that our unit is not covered. IT IS NOT!! I read the entire 10 pages. They refuse to give us any refund for the upgrade we’ve been paying! “oh, we don’t give refunds”. Really??? You took my money for a service I will never get!! I have filed a complaint with the BBB and Oncourse won’t even respond to it!! I’m not done fighting this!! Trust me!!
19 mai 2026
Avis spontané
Réponse de Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Everything went real well
Everything went real well. Very informative and we had talked about time for me to think about getting new air conditioner and furnace this years. Gave me lots of information. Rick Staas was a great guy. Was a good worker and very thorough..I’m very pleased with everything that happened on my service call. Great job
20 mai 2026
Avis spontané
Réponse de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
On course has awesome technicians
On course has awesome technicians. Everything is always done neatly. Respect for property and professionalism. Would highly recommend.
15 mai 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Scott was very thorough
13 mai 2026
Avis spontané
Réponse de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Great customer service
Great customer service. Love that I get the same technician whenever I have a problem!
15 mai 2026
Avis spontané
Réponse de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.