Onerep Avis 484

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

cleaning up my information from so many sites is something a person can't do alone, thanks for taking care of it. You can tell by the number of SPAM emails that come in on how many companies have your... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very impressive company. Been very pleased with the customer service and quick responses. If I find a site I notify them and its handled immediately. Highly recommend

Noté 4 sur 5 étoiles

I am happy with Onerep’s service/performance. I do think the cost is high. Initially the cost might be justified but after the information is scrubbed from the internet I believe the cost should be... Voir plus

Noté 5 sur 5 étoiles

Outstanding Customer Service, and they are superior in dealing with these evil data brokers farming out all tour personal address info, etc. I have been with them for over 2 years and I will continue... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

OneRep is the #1 fully automated privacy platform that scrubs sensitive personal information such as your addresses, phone numbers, emails, and legal records from over 200 data broker websites. By doing so, we effectively eliminate your data from Google search results. Removing sensitive personal information from the web helps manage your unwanted online presence, prevent identity theft, reduce online harassment and physical threats, and minimize phishing attacks, robocalls, and spam.


Coordonnées de contact

  • Tysons Boulevard 1750, 22102, McLean, Etats-Unis

  • onerep.com

4,7

Excellent

TrustScore 4.5 sur 5

484 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Utterly useless. Update: worse than useless.

Signed up, page is grayed out and useless. No page navigation. Can't log out. No tech support, phone or email. No nothing.

Next day, asked for additional information. Okay, it got worse.

- The promised callback never occurred. It would have been too much to expect that anyone would answer the phone.

- Waited two hours for the chat Personal Assistant to respond. Again, nothing. Gave up, got this email:

System (OneRep Support Team)
Feb 4, 2026, 02:54 GMT+3
(01:24:44) *** Ronald joined the chat ***
(01:24:45) Ronald: Delete my account. You're more trouble than you're worth.
(01:25:17) Ronald: Delete my account and remove my information from your records. Going elsewhere.
(01:37:56) Ronald: 5:37 PM.
(01:42:21) Ronald: Queue position: 3 Hello?
(01:42:33) Ronald: 5:42 PM.
(02:15:02) Ronald: 6:14 PM.
(02:15:34) Ronald: I've been waiting for hours for a callback.
(02:54:45) *** Ronald left the chat ***

They couldn't get the date right. That was Feb 3, not Feb 4. Maybe they should adjust their calendars.

- Someone named 'Anthony' did eventually send an email. By then I had decided I'd wasted enough time.

- And here I'm asked for 'additional information' about my initial complaint after having given up on them, i.e. to provide free consulting services for them.

- Still waiting for them to delete my account as requested. Still no response. So my complaint has still not been resolved, and I'm still wasting my time.

2 février 2026
Avis spontané
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Réponse de Onerep

Hello Ron,

Thank you for sharing your experience. We’ve reviewed our records and do not see a callback request logged in our system, nor do we show an active paid or trial account associated with your details. That said, we’re absolutely open to connecting and would be glad to speak with you directly. If you’d like, please let us know a convenient time to reach you, or you may contact our support team at +1 (855) 856-6655, available daily from 9:00 a.m. to 5:00 p.m. EST.

Regarding the onboarding issue, our review indicates that the problem was related to an outdated browser and Windows operating system that has not been supported since January 14, 2020. We’ve since addressed the issue on our end, and you’re welcome to return and complete the registration using a supported system.

We remain available and willing to assist should you wish to reconnect.

Noté 5 sur 5 étoiles

Easy to use

Easy to use. Through information presented in an easy & concise form.

31 janvier 2026
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Réponse de Onerep

Hello! Thank you for sharing! It’s wonderful to hear that you find the service easy to use. Thanks again for trusting OneRep to help keep your personal information private!

Noté 5 sur 5 étoiles

Ease of use

Ease of use. But would like to reminders to check my account. Also, I'm not sure if my plan allows me to add my wife.
Thanks
Tom K

28 janvier 2026
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Réponse de Onerep

Hello Tom! Thank you for taking the time to share your feedback! We've reviewed your account and have sent a follow-up regarding the family plan. If you ever have questions or need anything, we're always here to help!

Noté 5 sur 5 étoiles

I don’t have to worry about information…

I don’t have to worry about information posted on sites that don’t have my permission.

25 janvier 2026
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Réponse de Onerep

Hello! Thank you for your feedback! We appreciate your trust in us and remain committed to doing everything we can to protect your privacy. We’re here to support you through it.

Noté 5 sur 5 étoiles

Onerep deleted all of my personal information

Onerep has deleted it all! About 99% of my public information that was online is now gone. As a public figure, recruiting the Onerep team was an important task and I'm so glad I did it.

22 janvier 2026
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Réponse de Onerep

Hello Holdyn! Thank you for sharing your experience! We’re thrilled to hear that nearly all of your public information has been successfully removed and that our service has helped protect your privacy. We’re glad it gave you the peace of mind you were looking for. We truly appreciate your trust!

Noté 4 sur 5 étoiles

Search and removal of nonlawful…

Search and removal of nonlawful information of a person on the Web & Dark Web is a must in todays extreme technology.

20 janvier 2026
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Réponse de Onerep

Hello Michael! We truly appreciate your trust in us to protect your privacy. Thank you for being part of OneRep!

Noté 5 sur 5 étoiles

Good service seems to work

Good service seems to work

19 janvier 2026
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Réponse de Onerep

Hello Robert! Thank you so much for your kind words! Your privacy is our top priority, and we’re honored to play a part in protecting it.

Noté 5 sur 5 étoiles

Good

Good, professional and helpful.

18 janvier 2026
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Réponse de Onerep

Hello Ronnie! Thank you for your message! If there’s ever anything more we can do to support you, please don’t hesitate to reach out.

Noté 5 sur 5 étoiles

It's a company that care about my…

It's a company that care about my privacy. Always unsewered my question and don't ignore my worries This why I continue be the client of this company

18 janvier 2026
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Réponse de Onerep

Hello Robert! Thank you so much for your kind words and continued trust! Listening to your concerns and making sure your questions are answered is very important to us. Please contact us if you need anything, and thank you for choosing Onerep!

Noté 2 sur 5 étoiles

Thanks for asking my feedback

Thanks for asking my feedback.
When I signed up for it, I was promised that my personal info along with my address will be removed within a few weeks.
However, it has not yet happened after a year ago or so.
If you search on my full name ‘Manju Mehta’. It displays my home address and other info. My accounts have been hacked and I had a break in a few years ago.
Is it not within OneRep power to remove my info?
If so, please let me know so that I can find another way to do that and cancel my membership.
I rarely get a call back, hope someone responds.

Thanks,
Manju
3234289065

18 janvier 2026
Avis spontané
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Réponse de Onerep

Hello Manju! Thank you for taking the time to share your feedback. We are truly sorry for the stress and concern this situation has caused you. Please know that we do not want you to feel ignored, and we sincerely apologize if any callbacks were missed. This is not the experience we aim to provide to any client.

We have attempted to follow up with you, but it appears we were unable to connect. When convenient, please reply with a suitable time and the best phone number to reach you, and iwe will make every effort to connect promptly.

Once we review everything together, if you feel that our servce is not meeting your needs, we will of course respect your decision and assist you accordingly.

We appreciate your time and look forward to speaking with your needs, we will of course respect your decision and assist accordingly.

Noté 4 sur 5 étoiles

Providing Peace of Mind

Their consistency is great. The monthly reports are helpful. And when I have found my info back out on a site and reported it, they are quick to take action on it and get the request to remove my info out to the site.

16 janvier 2026
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Réponse de Onerep

Hello Russ! We’re glad to hear that our actions give you reassurance and peace of mind. Our team will keep working hard to monitor and remove your information so you can stay protected. Thank you for choosing Onerep!

Noté 5 sur 5 étoiles

A great job by OneRep

It's always great to receive a monthly report that includes how most of the many sites were removed. I never like to see there are some sites that are still present, but at least, are in the process of being removed. Some of these sites just keep reposting your info not long after it is removed. I can see that this is an never-ending task for OneRep and I appreciate that they are continually working to get the info down.
Overall, I am pleased with the work of OneRep. I can't even begin to imagine one's trying to accomplish what they are so effectively doing.
I feel confident that OneRep is doing an excellent job.

13 janvier 2026
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Réponse de Onerep

Hello James! Thank you for taking the time to share such thoughtful feedback! Knowing that you feel confident and protected means a great deal to our team. Thank you for choosing OneRep!

Noté 5 sur 5 étoiles

It is best in class to tackle Data…

It is best in class to tackle Data Aggregator mafia and protect our privacy

10 janvier 2026
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Réponse de Onerep

Hello! Thank you so much for such a high evaluation of the service! Please feel free to reach out anytime, we’re here to help and keep your information protected.

Noté 5 sur 5 étoiles

It is great to have a service that is…

It is great to have a service that is completely autonomous to me. I get periodic reports to keep me informed and I have notice a significant decrease in unsolicited email.

8 janvier 2026
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Réponse de Onerep

Hello Andrew! That’s wonderful to hear! We’re so glad you’re noticing the difference and feeling more at ease when you check. Our team will continue monitoring and removing your information so it stays that way. Thank you for being with us!

Noté 5 sur 5 étoiles

Very thorough over 1,000 websites…

Very thorough over 1,000 websites removed.

8 janvier 2026
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Réponse de Onerep

Hello! Thank you so much for the five stars! If you have any other questions, feel free to reach out—we're happy to help!

Noté 4 sur 5 étoiles

When you say you erase my info on these…

When you say you erase my info on these sites, it’s not actually erased. I would like my name to not even come up at all. They still have my name and age and some of them have my address. It just doesn’t have the deeper info. Please erase me entirely from the sites.

6 janvier 2026
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Réponse de Onerep

Hello! Thank you for your message and for sharing your concerns. We want to be fully transparent that while we strive to remove as much information as possible, we cannot guarantee that every piece of data will be completely erased from every site. We continue to monitor your profiles and submit removal requests whenever your information is found, so over time your public exposure is minimized as much as the sites allow.

We've reviewed your account and have sent an update with additional steps we can take.

Thank you so much for your trust in us. We are committed to doing everything possible to protect your privacy!

Noté 5 sur 5 étoiles

Great progress reports

I like how I get to see the progress made every month in getting my identifying info off the search sites. Thank you

4 janvier 2026
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Réponse de Onerep

Hello! We truly appreciate your patience as we work to deliver the results you’re hoping for! Thank you so much for trusting Onerep. Please let us know if you need anything.

Noté 5 sur 5 étoiles

Excellent service, great support, reasonable pricing

Excellent service, responsive and helpful customer support, and reasonable pricing. What's not to like?

31 décembre 2025
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Réponse de Onerep

Hello Nathan! Thank you so much for the wonderful feedback! Knowing we’re meeting your expectations means a lot to us. Thanks for choosing OneRep!

Noté 5 sur 5 étoiles

I like the fact that Onerep is always…

I like the fact that Onerep is always running in the background and sends updates by email so I don’t have to think about it.

30 décembre 2025
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Réponse de Onerep

Hello Sandra. Thank you for your review! We're glad to hear that you're enjoying the regular updates. Please let us know if you need anything, and thank you for choosing Onerep!

Noté 4 sur 5 étoiles

Many entries have been removed

Many entries have been removed. But some have been on there for years and have not been removed.

28 décembre 2025
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Réponse de Onerep

Hello! Thank you for your message. We've reviewed your account and have updated it to reflect current removal progress. If you have any concerns in regards to lingering profiles, please reach out, we are always here to help!

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