One Stop Designing Avis 

78
•
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Been several months and after a few battles with management, development team and forced revisions to leave positive feedback so I can get project moving onward. I was threatened shutdown of my webs... Voir plus

Noté 5 sur 5 étoiles

My company has been using One Stop Designing for over a year now and they have done a fantastic job at all our web app needs. They are extremely professional and there isn’t anything that they cannot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After many let downs with designers and web technicians I've FINALLY STRUCK GOLD with One Stop Designing. Amy Cooper handles my account. She is excellent about communication, follow through on posts a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I hired Daniel Russel and Gray Matthew from Onestop designing for a website project, and it was one of the biggest mistakes I’ve made. They completely ripped me off. I paid over $1,500 for a web... Voir plus

À propos de l'entreprise

  1. Designer web
  2. aussi dans
  3. Agence de design
  4. Concepteur de sites web

Écrit par l'entreprise

One Stop Designing is a company that provides Web Development Services, Designing Services, Digital Marketing Services, Animated Videos, Mobile App Development and all the IT services in a very professional manner


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

78 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,5

Tous les avis

(78)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Yes there a good business my experience…

Yes there a good business my experience with Amy with very good

24 mai 2023
Avis spontané
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Réponse de One Stop Designing

Thank you for your positive feedback! We strive to provide excellent service as a company and we're delighted to hear about your great experience with Amy.

Noté 1 sur 5 étoiles

Dishonest, Unskilled, Unprofessional, NIGHTMARE

TLDR - Very unprofessional company, does NOT provide you with what you pay for, uses immature and unskilled designers (Amy Cooper), absolute worst-case-scenario NIGHTMARE SMMA experience.

Edit - They just FALSELY flagged my review and had it hidden for days. I had to contact customer support and provide them with all of the proof to have the review reinstated. This company is trying to suppress negative reviews by abusing flagging! BEWARE!!

This is a TRUE review, not some lazy 5-star suck-up review!

Amy Cooper was my project manager. She spoke with very improper grammar, misspelling words and using illogical sentences. I didn't think much of it as we were just talking 1 on 1, but then her bad grammar carried over onto my pages. She was doing copywriting and post edits with severely flawed grammar, frequently misspelling words in my company's posts and captions. Imagine a company posting content with bad grammar... how unprofessional is that?

In regards to her actual copywriting skills, they were also severely flawed. I had to do 95% of the copywriting myself because no matter how many revisions I requested, she would constantly provide unprofessional and corny copywriting such as "The perfect sunglasses for your summer adventures!" and "An era of eyewear experiences"... like what?

As for the edits, they were also flawed. The designs were unprofessional and mundane, but I regrettably OK'd them as I was in a big time crunch. Speaking of, she didn't create the first post for a WEEK - an entire WEEK of my plan was wasted because it was taking her DAYS just to write a few post captions. The designs featured weird backgrounds and obnoxious subtitles, far from what you'd expect from an SMMA company.

After the first 1-2 weeks, the relationship started to collapse. Amy was posting only once every 3-4 days, despite the plan including 5-6 posts per week. She reposted designs multiple times, in addition to reusing the same design subtitles and post captions multiple times. She kept using hashtags I told her not to use, hashtags including other brand names and making my posts look weird and cheap. If she did actually listen to a change request, it was oftentimes minor and lazy.

BEWARE: Their company has a rip-off refund policy, citing they are only obligated to provide a 30% refund if it has been more than 24 or 48 hours (more or less) of the payment date. Even if you request a refund instantly after the payment, they still only offer around 60% back. That is a HUGE red flag that I overlooked, please don't make the same mistake. Any honest, hardworking, confident-in-their-abilities company does NOT need to hold your money hostage like OneStopDesigning does, this is a sign that they experience refund requests often. So, I had to accept my loss and continue with the deal. Couldn't even change project managers!

Fast forward a GRUELING 4 weeks, to the 1.5 month mark (I paid for 1.5 months). My plan included 5-6 weekly posts on 4 different social media platforms. So, 6 weeks with 5-6 posts per week comes out to 30-36 total posts on EACH of the 4 platforms. What did I get? 24 posts on Instagram, 24 on Twitter, 24 on Facebook and 3 on TikTok. THREE. They cheated me out of 57 TOTAL POSTS, which represents over 40% of my ENTIRE plan. Taking into account the 3 Instagram posts I deleted (because they were lazy reposts), that is STILL over 40% of my ENTIRE plan. I paid for 132 high quality posts over a 1.5 month span, and got 78 low quality posts. Ridiculous, right?

I ended up having to file a PayPal dispute to get part of my money back, which Amy replied with multiple times saying "end the dispute, we will win" and unprofessional garbage like that. BTW, I won, because PayPal saw just how poorly I was treated. Didn't receive a single apology, nothing but excuses and threats to the very end.

I have proof to back ALL of this up. And PayPal/TrustPilot validated the proof.

They also tried to give me 8,000 FAKE Instagram followers. NO JOKE. I told them multiple times how unethical and unprofessional it is, and Amy Cooper kept trying to force it on me. SO WEIRD

IN REGARDS TO THEIR REPLY TO MY REVIEW.
-I never claimed they SELL Instagram followers. Notice their strawman defense!
-I did NOT misrepresent any info to PayPal. What a pathetic lie!
-Notice how they didn't address the 57 MISSING POSTS (40% of my plan!!)
-Notice how they STILL won't apologize and take ANY responsibility. It's ALL my fault, right? SO UNPROFESSIONAL.
-Telling the truth is NOT defamation. Cut this childish victim act out...

After this company falsely flagged my review, I submitted our ENTIRE chat/deal history to TrustPilot's support. TrustPilot reviewed it, and validated 100% of my review. Don't let OneStopDesigning suede you with more lies, everything I said is the unfiltered, verified TRUTH!!

26 avril 2023
Avis spontané
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Réponse de One Stop Designing

Thank you for your communication and concerns. After reviewing your claims, we have identified several inaccuracies. Our team is experienced and strives to meet your requirements. We aim to deliver within the agreed timeframe, and any delays were largely due to awaiting approvals and content from your end. All content that was posted was approved by you even though we offer revisions in case of dissatisfaction. We also noticed content provided by our team is still on your social media accounts even though you are no longer the intellectual property owner of our content and graphical posts after the dispute which you can be held liable for. We agreed to a specific number of posts, our intention was not to inundate your account with unnoticed posts, but rather to optimize the reach of each post. This strategy was clearly communicated to you, and you agreed with its implementation. Our refund policy is fair and transparent, and we deny engaging in any unwarranted and unethical practices such as selling fake Instagram followers. We focus on organic traffic and adhere to professional standards. After you displayed your dissatisfaction with the slow progress since you did not opt for paid advertisements and SEO and showed us advertisements of other agencies who sell followers we merely informed you that followers that can be purchased are never organic. You have fleeced us by having us spend our resources on your project which you are still utilizing and filing a case with the bank and misrepresenting information to win it. We initially attempted to resolve your dispute directly, adhering to sound business practices, but we received threats of defamation in response. Despite this, we remained willing to provide a refund, which you explicitly stated you did not desire, without admitting an error on our part. Your intentions to harm our business through the dispute and defamation have been evident through your actions, and at this juncture, no further clarification or action is required from our end.

Noté 5 sur 5 étoiles

Dan was a good help he understood what…

Dan was a good help he understood what I wanted and he knew what to do with the information I was giving him. I would definitely recommend this business if you are looking for a logo.

14 mai 2023
Avis spontané
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Réponse de One Stop Designing

Thank you for your feedback! We're glad you were happy with Dan's work. We're always happy to hear that our clients are satisfied with our services.

Noté 5 sur 5 étoiles

I was leary as this was my first time…

I was leary as this was my first time having a website developed. But Jordan, Austin,and James made me feel at ease. Im big on communication and they were always there to answer questions.

10 mai 2023
Avis spontané
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Réponse de One Stop Designing

We're glad you had a positive experience with Jordan, Austin, and James. We strive to provide excellent customer service and communication, and we're happy to hear that we were able to meet your expectations.

Noté 5 sur 5 étoiles

Amy has provided me great service and…

Amy has provided me great service and has helped my business grow. Her creativity is a valuable asset in helping businesses grow and her quality of work is excellent.

1 janvier 2023
Avis spontané
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Réponse de One Stop Designing

Thank you Sam for sharing your positive experience with Amy's exceptional service. We're delighted to have contributed to the growth of your business with her creative expertise and excellent quality work.

Noté 5 sur 5 étoiles

New entrepreneur

Mark helped me choose the right logo. Thank you very much Mark.

Moreover, Joe was helpful as well. I thank you guys

From Ibrahim

9 mars 2023
Avis spontané
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Réponse de One Stop Designing

Hey Ebro, Thank you so much for appreciating our hard work. It makes us feel worthy. And we're so happy to know you've been enjoying working with Mark and Joe! We are highly motivated in serving you with our further more services.

Noté 5 sur 5 étoiles

Kenneth Bless and David Birkins were…

Kenneth Bless and David Birkins were very helpful and I look forward to working with them

4 mars 2023
Avis spontané
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Réponse de One Stop Designing

Thank you for this wonderful review. Looking forward to working with you again in the future.

Noté 5 sur 5 étoiles

Thank You!

When I was in the market for a web designer, I had one question in mind. Was the company I was considering in line with my three governing values? Integrity, honesty, and transparency. When I contacted one Stop Design, I was greeted initially with an understanding of my concerns. They introduced me to James Anderson. If I had to describe James in one sentence, I would say James Anderson is a blessing from god. Our first conversation was about how James and I could work together to create a website that would reflect my governing values while displaying the Excellence of our company's products. James and his A-team worked attentively and diligently to achieve that mission. The president of One Stop Design should give James and his A-team the award of Excellence for customer service. Thank you one stop for James Anderson and his A-Team truly a blessing.

Thank You,
Steven Adzigian,
President
Industrial lighting of Michigan LLC

3 mars 2023
Avis spontané
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Réponse de One Stop Designing

Hey Steve! Thank you for this wonderful review, and the opportunity to work with you! :) And we're so happy to know you've been enjoying working with James and our team!

Noté 5 sur 5 étoiles

Sophia Wilson was very professional

Sophia Wilson was very professional. She made my website experience amazing. She was also available for me and responded quickly with questions

27 janvier 2023
Avis spontané
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Réponse de One Stop Designing

Hey Latrina, Thank you so much for appreciating our hard work. It makes us feel worthy.

Noté 5 sur 5 étoiles

Amy Cooper and One Stop Designing has…

Amy Cooper and One Stop Designing has built my website and is in charge of my social media. Excellent service!

27 février 2023
Avis spontané
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Réponse de One Stop Designing

Thank you so much for appreciating our hard work. It makes us feel worthy. We are highly motivated in serving you with our further more services. Whether you need a full product, consultation, tech investments or an extended team, our expert will help you find the best solutions.

Noté 5 sur 5 étoiles

Amy Cooper has helped me tremendously

Amy Cooper has helped me tremendously, I'm grateful!

27 février 2023
Avis spontané
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Réponse de One Stop Designing

Thank you so much Sofia for appreciating our hard work. It’s people like you that made us want to go into business in the first place.

Noté 5 sur 5 étoiles

It’s a great company

It’s a great company! I haven’t had any problems with one stop designing, definitely worth the service!

24 février 2023
Avis spontané
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Réponse de One Stop Designing

Thanks a million for your review, Travis, We appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

After many let downs with designers and…

After many let downs with designers and web technicians I've FINALLY STRUCK GOLD with One Stop Designing. Amy Cooper handles my account. She is excellent about communication, follow through on posts and delivery of high-quality content and my numbers have all risen dramatically since hiring her! I'm very happy with them and plan on using them indefinitely.

13 février 2023
Avis spontané
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Réponse de One Stop Designing

Thank you very much for taking the time to leave a detailed review of your experience with One Stop Designing!

Noté 5 sur 5 étoiles

Incredible company. Stop looking and choose them! You won't regret it!

I had the pleasure of working with Austin and he was absolutely amazing. This company is fantastic. I came to them after struggling with another developer for FOUR months building a simple website. Onestopdesign fixed all the errors the other developers created and got my website functioning exactly was I wanted and more. Let me say, this was no easy feat correcting someone elses code but they more than managed. Every request, fix, etc was handled quickly and professionally. I can't recommend them highly enough! This company is incredible. Everyone should go to them for all their web developing needs!

24 janvier 2023
Avis spontané
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Réponse de One Stop Designing

Hey Desiree,

Thank you so much for appreciating our hard work. It makes us feel worthy. We are highly motivated in serving you with our further more services.

Best regards,
One Stop Designing

Noté 5 sur 5 étoiles

Sophia is professional and patient

Sophia is professional and patient. I have only few knowledge about website and very terrible schedule, but guys still worked it out with me. Thank you :)

9 décembre 2022
Avis spontané
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Réponse de One Stop Designing

Hello Chris,

Thank you so much for appreciating our hard work. It makes us feel worthy.

Best regards,
One Stop Designing

Noté 5 sur 5 étoiles

Great company and great group of…

Great company and great group of people. They work hard to make sure you get exactly what you are asking for and more. Great prices

19 août 2022
Avis spontané
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Réponse de One Stop Designing

Thanks Aaron Ridley, you were also very prompt and responsive during the process. Looking forward to working with you again in the future.

Noté 5 sur 5 étoiles

Amazing service

Amazing service, Jordan and Austin did a phenomenal job building the website and communicating with me.

12 mai 2022
Avis spontané
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Réponse de One Stop Designing

Hello LP,

Thank you so much for appreciating our hard work. It makes us feel worthy.

Best regards,
One Stop Designing

Noté 2 sur 5 étoiles

Putting together a website is a task

Putting together a website is a task, finding the right individual or company is even more complex. I did my search found
one stop design this company is amazing
They are very professional I hired them to build my website Rachelle and Jordan Austin
They understand your vision make it a reality
The layouts and design are fantastic the best I have seen look no further I highly recommend One stop design

28 avril 2022
Avis spontané
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Réponse de One Stop Designing

Thanks Catherine, We are glad to know that our services have been satisfactory for you.

Noté 5 sur 5 étoiles

Very pleased!

Rachelle and Jordan were great to work with. They created a wonderful website for our organization and added a lot of features that I didn’t even know were available.

12 avril 2022
Avis spontané
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Réponse de One Stop Designing

Hello Kristi,

It’s people like you that made us want to go into business in the first place. Thank you for appreciating and supporting all the work that goes around.

We can’t wait to serve you again!

Best regards,
One Stop Designing

Noté 5 sur 5 étoiles

I have worked with One Stop Designing…

I have worked with One Stop Designing for the last few months, and I have to say.. I have never work with a more professional and responsive team. Jordan Walker and Austin Spencer and Rachelle Hunt are my project team and are there for me every step of the way They Are Great at what they do! From day one they have helped me being my entire Idea to life. They have produced in every area and brought comfort to the process of building a web presents. From my logo to my website, and hosting the do it all Very well! Responsive 24/7 I love it! They have my business always!!

12 avril 2022
Avis spontané
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Réponse de One Stop Designing

Hey Rodney Martin,

Thank you so much for appreciating our hard work. We are highly motivated in serving you with our further more services.

Best regards,
One Stop Designing

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