One Stop Worktops Avis 

41
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was recommended by a salesperson at a well known diy store. Upon visiting the store I found the staff very helpful rom sales to delivery and knowledgeable. I wasn.t pressured but given sound ad... Voir plus

Noté 5 sur 5 étoiles

Second Purchase in 6 years. Competitive price, huge choice and ordering process simple. We were kept informed and the 'butt and scribe' work was fitted in to meet our ti... Voir plus

Noté 5 sur 5 étoiles

First class company to deal with. Howard went above and beyond to have the worktops we chose (and couldn't source elsewhere) delivered to our remote location on the north coast of Scotland. He went o... Voir plus

Noté 5 sur 5 étoiles

Process was well managed from start to finish. Britney persevered with my poor attempts at measuring to make sure I had covered everything and doubled checked all measurements. Order arrived very well... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin d'articles de salle de bains
  3. Service de livraison
  4. Magasin de revêtements de sol
  5. Magasin de rénovation
  6. Atelier de machinerie

Écrit par l'entreprise

The Norths' Leading Worktop & Fabrication Centre. With over 35 years experience in delivering and fabricating worktops. Flexible Delivery Service - Free if Your Local!! We cover all mainland UK with Next Day delivery available. In House Fabrication Service. Need your worktops cutting to size? Professional joints prepping or your sink and hobs cut out? Go to our website for more information and services! Why mess around if you don't need to! Here at One Stop Worktops we only offer branded goods that come with amazing warranties and have curated our portfolio to be able to provide something for everyone regardless of budget.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

41 avis

5 étoiles
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1 étoile

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4,5

Tous les avis

(41)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

excellent service, products at competitive prices

I was recommended by a salesperson at a well known diy store.
Upon visiting the store I found the staff very helpful rom sales to delivery and knowledgeable. I wasn.t pressured but given sound advice.I returned the following day and was actually shown a worktop being prepared, which turned out to be exactly the style I wanted. Iplaced an order for a 3m & 4m worktop at a very competitive price.
The tops were delivered today (09/03/26 ) exactly as promised. From sales to delivery the service was 1st class, highly recommended

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service for a fair price.

We were kept in the loop from start to finish the fabrication was completed as per the drawing making installation so easy.
All the staff we met from sales to delivery were so helpful especially the delivery team allowing us time to get the tops inside and safe from any damage.

9 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Be warned - one stop do not price match!

On my return visit to one stop to purchase worktops and upstands, I asked about the company price matching policy advertised on one stops website. On checking online to find that a competitor, was in fact cheaper, I was furnished with the response "well buy it from them then". Not exactly the reply I was anticipating!

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Complete set of replacement doors…

Complete set of replacement doors ordered everything made easy from helpful advice on how to measure and a double check on the order made for a very smooth replacement. Kitchen looks like one 3 times the price

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great aftercare!

I purchased my solid surface worktops back in November 2020. A few weeks ago one of them cracked spontaneously. I called One Stop who were both concerned and very helpful in resolving the problem, contacting both the manufacturer and fitter to assist. One stop provided the material and the fitter came and undertook a repair very quickly. Really pleased with the aftercare and would use One stop again because of this. Thanks Howard!

13 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

My new kitchen

Great service from the minute I asked for help , everything was explained to me and my order was delivered on the correct day all parts were there .I used one of their fitters and what a lovely professional guy , all products and work done was top class and I.would highly recommend this company.

5 mai 2023
Avis spontané
Noté 2 sur 5 étoiles

Bad experience on their website

Bad experience on their website. I chose for cutting and edging but they did not do
it because of their website problem. their deliver man even did not have 2 minutes waiting for me to make a call to check my order. The woman answered the phone even more rude when shouted at me.

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

I think this is the first review I've ever written but the spot on customer service I received from Howard deserves this! Trued to save a couple of quid getting my worktops somewhere else.. Big mistake..got let down and tried tonget the same worktop at several other places. Stumbled upon onestop worktops, spoke to Howard who went out of his way to get what I needed to save a lot of headache for me. This will ALWAYS be my one and only place to get worktops. Thanks

27 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Worktops & Upstands

Having been let down by another company at short notice stumbled across One Stop spoke with Howard and he was extremely helpful..ordered and delivered on time..really good service and product..looks great..

23 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

They always say if you want something done ask somebody who is busy. These people are always busy because their customer service second to none. Calls are always answered, messages accurately conveyed and good delivered promptly.

9 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

Have used One Stop a number of times, have had the odd hiccup but impressed by the way they solve the problems without drama and all staff go out of their way to help.
Cannot think why would go elsewhere

15 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

First class company to deal with

First class company to deal with. Howard went above and beyond to have the worktops we chose (and couldn't source elsewhere) delivered to our remote location on the north coast of Scotland. He went out of his way to organise delivery to us. It was quite a challenge for him to find couriers who would deliver to our area and surprise, surprise our worktops did arrive on the day promised. Cannot fault this company and would definitely recommend. Thank you Howard for all your help.

8 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Easy and efficient

Process was well managed from start to finish. Britney persevered with my poor attempts at measuring to make sure I had covered everything and doubled checked all measurements. Order arrived very well wrapped and exactly to measurement. A few hours later about 7m of worktops installed and looking fantastic.

28 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Horrendous customer "service"

My worktops were left, contrary to my request to leave them in the garden at the front of the property and damaged bins they were lent against. I called to ask why this was done and was shouted at and told I had been told the driver would need help (I wasn't) and that it wouldn't have been a problem if I'd been home (I'm aware of that). You guys need some serious communication training.

25 juin 2020
Avis spontané
Logo de One Stop Worktops

Réponse de One Stop Worktops

Good afternoon Alfie,
Firstly we would like to apologise that your delivery did not go as you had hoped.

Please refer to Terms & Conditions you agreed to by placing the order via our website, I have highlighted below the ones that relate to your issue -
There must be one able bodied person available to assist the driver in off loading and carrying laminate worktops and two for all solid surface worktops. Worktops can weigh up to 120kg.

Delivery is to kerbside only but the driver will assist carrying the worktops in to the nearest point should you require.

Failed deliveries due to the customers fault will incur charges for restocking and re-delivery.

During the current pandemic that is going on in the world today as I am sure you are aware deliveries have been effected majorly and drivers are no longer able to assist even if they wish to do so. Therefore you were advised the evening before your delivery was due that someone would need to assist the driver, which is when you advised us to tell our driver to contact No.4 and they will help... The driver has told us that when he arrived to your address there was someone at the property who asked him to leave the goods at the front of the house.

You have mentioned damaged to your bins however, the driver informs us the goods were not left lent up against anything and maybe the people at your property moved them for you.

In order to stop you occurring a restocking and redelivery fee the driver did as he was advised and thought this was a better resolution than a failed delivery given lead times to your area are not the best at present.

Kind regards,
One Stop

Noté 5 sur 5 étoiles

All good from start to finish.

All good from start to finish,there were hiccups with their supplier but good communication from everyone at Onestop even the Boss is approachable.
So I have No hesitation in recommending this company higher than Worktop Express for better value and better quality stuff.

1 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Easy diy worktops

Very pleased with our worktops, ordering was easy and how to measure them and add cutouts for sink hob and joints. Delivery was on time and worktops were packed professionaly.
Would recommend highly.

14 septembre 2019
Avis spontané

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