Online Lighting Avis 

85
TrustScore 2 sur 5

2,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Unreasonable requests for returning products and unresponsive to obtaining our refund. Firstly forcing us to pay express to return in their timeframes, ignoring over 10 attempts to obtain our refund a... Voir plus

Noté 1 sur 5 étoiles

Ordered Gymea linen Pendant light and fitting from the Fat Shack located at Age Street, Cheltenham, Vic for $179 ( online purchase). It is of very poor quality, and the same product can be purchas... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I had an awful experience with this supplier. They sent me incorrect lights that didn’t fit. Despite me buying the correct ones again from them, they failed to provide the proof I requested that the o... Voir plus

Noté 5 sur 5 étoiles

The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experien... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Online Lighting is the online store for all your modern & traditional lighting needs. Browse our website & we can deliver your order anywhere in Australia & overseas


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,0

Tous les avis

(85)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service - a personal phone call to inform us that the lights may be 2 days later than expected- They went the extra mile

2 février 2018
Avis spontané
Noté 4 sur 5 étoiles

fast delivery

fast delivery. It would be good if installation instructions were in English and not in German though

30 janvier 2018
Avis spontané
Noté 4 sur 5 étoiles

A potentially bad experience worked out better than expected

Order and confirmation all went well, when it came to delivery they were unable to fulfil the order from the supplier. Carl was able to supply another similar more expensive fitting at the same cost to us to resolve the issue to our clients satisfaction. Delivered direct to us at hr time specified.
Thanks Carl for a great result and a happy client!

29 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

I am extremely happy with my purchase …

I am extremely happy with my purchase from Online Lighting. The representative I spoke to on the phone was most helpful regarding the product I was purchasing. I was kept informed regarding delivery and the goods arrived promptly in excellent condition and the beautiful light suits my purpose exactly.

12 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Best Internet Shopping ever!!!

The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experience with them 100% satisfactory.
The products that are offered for sale online are of the highest quality and my wife and I are extremely happy with our purchases.
I would definitely recommend Online Lighting to anyone and will be visiting their store whenever we need new light fittings or ceiling fans in the future!!
Thanks very much again!!
Geoff W. Geelong Victoria

5 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

The best place to buy lighting

The best place to buy lighting, Ara is so helpful and knowledgeable. Thank you so much for your excellent products and superior service! Tania

4 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Last minute present

Ordered 7 days before Christmas and got there in 5. Product as described with nil damage. Still yet to use it but no doubt will be fine. Would definitely use this website again. Thank you!

31 décembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Fast knowledgeable service

Fast knowledgeable service, professional, had product knowledge, I received my invoice immediately with tracking information. Received my delivery quickly, I would buy from Online Lighting again. Thank you, Karen

29 décembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Excellent service, ordered 2 down lights, should have taken 2 weeks, arrived in 7 days. Items were 50% cheaper than my local store in Hobart.
Thankk you.

24 décembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Efficient service, great product

We ordered a wall light from Online Lighting. It arrived very promptly and is exactly as it looks online. This company has a vast range of lighting at reasonable prices & in my opinion is probably the best online store for lighting. My only criticism, and I know it is difficult to post lights without some sort of wadding, is that I detest being sent polystyrene! Plastic balloons aren't much better either and so to achieve an absolutely perfect score from me, some investigation into more eco friendly packaging would be great. This was a metal light, no glass involved.

1 décembre 2017
Avis spontané
Logo de Online Lighting

Réponse de Online Lighting

Hi Annabella,

Thank you for your valuable feedback and we note your environmental concerns, whilst we take every precaution possible when sending goods (irrespective of what the item is made of), you can rest assured that we predominately use recycled or recyclable packing material such as shredded paper,cardboard and the packing beans we use are recyclable, environmentally friendly & bio-degradable. Any Polystyrene used in the packing has come to us via the items original packaging, whilst not ideal it still offers the best protection for some items.
In some areas even polystyrene can be recycled as well.


Regards,
Online Lighting Team

Noté 4 sur 5 étoiles

Lamp is great

Lamp is great, just wish you gave an option to purchase a relevant light globe with the lamp, or alternatively supplied one with it! As it is a small
screw fitting it is hard to get an led globe to fit.

1 décembre 2017
Avis spontané
Logo de Online Lighting

Réponse de Online Lighting

Hi Frances,

We are glad that you love your lamp, with regards to the globe, it does state on our website for that item that the globe was not included, however your suggestion of "providing an option" has been noted.
Thanks for your valuable feedback.

Regards,
Online Lighting Team

Noté 5 sur 5 étoiles

Good Service and Fast Delivery

This company has a huge range to choose from. My order was delivered very quickly, well packed and therefore in perfect condition. I phoned because needed some advice about suitable bulbs and my enquiry was answered informatively and politely.

26 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

We are currently building a new house …

We are currently building a new house and this is our second order with Online Lighting. Their prices are very competitive and they were prepared to match any other online prices.

The service is second to none and delivery rates very good and delivery time is very quick.

We will be more than happy to order any further lighting from them.

Thank you.

18 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Such amazing customer service

Such amazing customer service. Another lighting place had let me down, I contacted these guys, confirmed that they had what I wanted in stock and it was dispatched the same day. Received it 2 business days later.

13 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Prompt and quick delivery. When I got wrong colour light fitting they went out of their way to ensure it was replaced asap and was done personally to my door. Service like that is very rare these days.

12 novembre 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus