I bought reta recently it's been almost…
I bought reta recently it's been almost 2 weeks order not shipped, reached out to the company 3 times, they will not reach back out. Be Careful when ordering from this company
11 avril 2026
Avis spontané
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À propos de l'entreprise
- Recherche et développement de produits
- Entreprise de biotechnologie
- Service de développement des affaires
Écrit par l'entreprise
Onyx Genetics Research Group LLC is a premier laboratory consultancy specializing in biological research logistics, protocol methodology, and high-purity material sourcing for independent researchers worldwide. We are committed to the highest standards of transparency and integrity in the research field. Our services include HPLC-verified logistics management, scratch-code authentication systems, and tailored protocol consulting to ensure data accuracy from origin to bench. Integrity. Precision. Innovation.
Coordonnées de contact
1201 N. Orange St, 19801, Wilmington, Etats-Unis
- info@onyxgenetics-research.com
- onyxgenetics-research.com
3,7
Moyen
12 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy ordering and quick shipment
Easy ordering. Shipment status was always updated and quick. Overall great experience!
22 mars 2026
Avis spontané
Communication was excellent 👌
Communication was consistent and speedy through out entire transaction. Very professional. Product was exactly as described, professionally sealed and labeled. Haven't tried yet but will be evaluating soon. Shipping was a little shaky at one point but came through in the end.
23 mars 2026
Avis spontané
Trustworthy people delivery was on time
Trustworthy people service was awesome delivery was on point getting ready to order again
23 mars 2026
Avis spontané
Spent $200 on a vial that was not…
Spent $200 on a vial that was not received , customer service refusing to contact me at all. Super disappointed. I’ve sent numerous emails with no reply.
9 mars 2026
Avis spontané
The staff was extremely communicative…
The staff was extremely communicative with my order and the delivery was top notch.
I highly recommend them for your needs. Excellent customer service and their product is top of the line.
Delivery was perfect and arrived in a couple of weeks with their tracking system working perfectly.
I can’t recommend them enough.
12 mars 2026
Avis spontané
This is an unsolicited 100% honest review.
I am extremely satisfied with Onyx Genetics and the professionals that they employ. I have dealt with Max and he has shown me patience with the entire ordering process, payment methods and explaining delivery and why it takes the time that it does. Packaging and shipping follows a precise protocol and the customers anonymity is placed first and foremost. When you receive your first parcel you will understand what I’m talking about. It is well worth the wait to get your items , they are shrink wrapped and carry a hologram seal so no tampering could possibly take place.
This is my second time using them and the quality is as good if not better than what I can find in the USA. I am naturally a septic until something is proven to me and Onyx Genetics never disappoints and always comes thru. If you are looking for a quality product and honest company you have found it and need not to go any further. P.S the silver scratch off authenticator box checks out every time.
9 mars 2026
Avis spontané
Awesome customer service
Awesome customer service, order delivered in timely manner as promised, quality products. Just placed my second order, I will continue to order for sure
21 février 2026
Avis spontané
Réponse : Onyx Genetics Research
Thanks for the support! 🤝 So glad the first run landed well for you. It's great to have you back for a second order. Appreciate you! 👊
Services was great
Services was great! Quality product,showed up in a reasonable amount of time! Customer service very quick!
4 février 2026
Avis spontané
Réponse : Onyx Genetics Research
Appreciate the backup! 👊 We take pride in delivering elite-grade materials with speed and precision. Glad to hear you’re happy with the service and the turnaround time. Welcome to the Onyx team!
Réponse : Onyx Genetics Research
Thank you for the positive feedback, Todd!
We are committed to providing independent researchers with high-purity materials and reliable, efficient logistics. It’s great to hear that our customer service and shipping speed met your expectations.
We look forward to supporting your future research projects! 🤝
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