OOHPod Avis 

242
•
TrustScore 3 sur 5

3,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I hate to leave bad reviews, but I recommend you avoid this service at all costs. UPS could not collect my return package from the locker and it has been a huge headache to resolve - going on... Voir plus

Noté 1 sur 5 étoiles

do NOT use this service. A delivery issue meant my parcel was not in my locker when I went to collect. OOHPod could not organise a call out to sort the issue. They asked me to attend the lockers and t... Voir plus

Noté 4 sur 5 étoiles

Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Voir plus

À propos de l'entreprise

  1. Service logistique
  2. aussi dans
  3. Casier à colis
  4. Services aux entreprises

Écrit par l'entreprise

OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 34 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,1

Tous les avis

(242)

44 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The one parcel that went missing was located within 5 mins by the girls in the office. So far so good

28 juin 2024
Noté 5 sur 5 étoiles

Great service

Great service, works well and reasonably priced.

31 mai 2024
Logo de OOHPod

Réponse de OOHPod

Thank you so much Michael for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!

If you ever need anything, don't hesitate to reach out.

Thanks again for choosing OOHPod

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, they offer a great service. I have used their service a number of times. The staff go out of their way to be helpful.

It's a great company and a brilliant way to buy from Amazon, Ebay or Vinted or any items that will only post to the North and not the South

5 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service, period

This makes it easy to purchase from UK without all the hassle. Easy online experience, many pick-up locations and good prices. Thank you, great service, have used it for more than a year, several times, no issues.

31 mai 2024
Noté 2 sur 5 étoiles

Let down - Courier unable to access locker.

I was delighted when OOHPod came along, because I was a regular user of Parcel Motel. I never minded the delay of a day or two for parcels to arrive because it was a reliable service. After having one good experience with OOHPod, I was disappointed when things didn't go smoothly with the 2nd order. The courier wasn't able to gain access to the lockers and rang me looking for an alternative address to deliver the parcel to. I had to have him deliver it to my workplace (where they're a bit grumpy about accepting deliveries) and I haven't used the service since. I've been put off them after this bad experience. It shouldn't be this difficult. I wish OOHPod would process the parcels themselves and have their own couriers put the packages into the drawers, rather than rely on others. At least then the packages will definitely end up in the lockers. From what I can see online other people have had similar problems.

5 février 2024
Avis spontané
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Réponse de OOHPod

Hi Grantchester, we are very sorry to hear about our customers having issues when using our service.

Please get in contact with our customer service team on email or live chat so we can resolve the issue for you and understand how this issue occurred with our courier partners.

Please have an order number or your email for reference.

support@oohpod.com

https://help.oohpod.com/kb-tickets/new

We are constantly working with our partners to maintain and improve our onboarding and operation processes.

Your views would be very important to us as we continue to grow across the island of Ireland.

We look forward to hearing from you soon so we can provide you with the same good experience you had previously.

Noté 5 sur 5 étoiles

Oversized parcels, fantastic service!

What a bonus getting oversized parcels delivered to Oohpod Jonesborough, not only to you have safe delivery but fantastic customer service! Thank you Oohpod for making my life easy!

2 mai 2024
Avis spontané
Logo de OOHPod

Réponse de OOHPod

So glad you have shopping freedom with our oversize parcel service, welcome to the shopping revolution! Our Jonesborough ParcelShop staff are there to help with returns, cheap parcel sending, and access to our glitzy fitting room. Thank you so much for taking the time to write a review, much appreciated.

Noté 5 sur 5 étoiles

Fast and friendly

Highly recommend the services provided by Oohpod. I have been using them for about a year now and cannot find fault with them. They are fast and efficient and their customer service, when I've needed them, have been very helpful.

7 mai 2024
Avis spontané
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Réponse de OOHPod

Thank you so much for your review. Our staff are trained for both onsite and remote help. We are able to resolve nearly all issues in the moment via online or in our shop. Thanks again!

Noté 4 sur 5 étoiles

UPS/DPD don’t seem to deliver to OOHPod locker.

I’ve only used OOHPod lockers for the past year and a half because I can’t get parcels delivered to my home. Nothing against OOHPod but some courier companies (UPS, DPD…) never seem to deliver my parcels to the locker and for me, it ends up a whole saga trying to get my parcels. If you are ordering online and need your parcel urgently, it might be a better idea to get your parcel delivered elsewhere as these providers that might be delivering your parcel may not actually deliver it. This has been my situation the whole time. Now if I need something urgently, I get it delivered straight to my sister’s house to avoid the mess of dealing with UPS and DPD etc. A Post manage to deliver parcels to the locker without any issues so not sure why UPS and DPD have difficulty.

As mentioned, this isn’t an issue with OOHPod. I just wanted to give people the heads up if ordering items that are needed urgently. For reference, I’m based in Dublin.

5 mai 2024
Avis spontané
Logo de OOHPod

Réponse de OOHPod

Hi Amy, We are very sorry to hear about the issue you’ve been having with your deliveries to our OOHPods.

Please get in contact with our customer service team on email or live chat so we can understand how we can resolve the issue for you. Please have an order number or your email for reference.

support@oohpod.com

https://help.oohpod.com/kb-tickets/new

We are constantly working with our partners to onboard, maintain and improve our processes and operation. Your views would be very important to us as we continue to grow across the island of Ireland.

We look forward to hearing from you soon.

Noté 5 sur 5 étoiles

First class service…

Ordered stuff from vinted and got delivered to Oohpod in Jonesborough. I have to say this store is fantastic, the help and level of customer service provided from Kerri and Maureen was first class, they are so helpful and always have a smile and are very welcoming.
Would highly recommend this store.

7 mars 2024
Avis spontané
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Réponse de OOHPod

So glad you are enjoying shopping freedom with OOHPod 🙌 and continue to access your favourite online UK retailers like Vinted.

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