I hate to leave bad reviews, but I recommend you avoid this service at all costs. UPS could not collect my return package from the locker and it has been a huge headache to resolve - going on... Voir plus
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Lisez les avis des autres
do NOT use this service. A delivery issue meant my parcel was not in my locker when I went to collect. OOHPod could not organise a call out to sort the issue. They asked me to attend the lockers and t... Voir plus
Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Voir plus
L'entreprise a répondu
I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Coordonnées de contact
Irlande
- oohpod.com
3,1
Moyen
242 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Les gens ont aussi consulté
Réponse de OOHPod
Thank you for taking the time to review our service 🙏 if there is anything we can do to improve our service please let us know, we are always open to ideas 💡
It was great
28 septembre 2024
It is a great service especially for…
It is a great service especially for the UK suppliers who do not send to S. Ireland. It would be nice if there was an Oohpod close to me. Staff in Jonesboro are really helpful.
29 août 2024
The service was really good as I had to…
The service was really good as I had to leave the package longer than 48hrs and the girls in the office were so quick to get back to me and extend the duration
29 août 2024
Simple system & good communication.
29 août 2024
Very convenient
Very convenient. Goods arrive in perfect condition. Goods are safe. I love the flexibility in collecting items. 48 hours is reasonable considering one can collect goods at anytime of the day.
29 août 2024
simple and straightforward
very simple and straightforward, all i had to do was sign up, use the locker delivery address and collect when the item arrived! highly recommend
29 août 2024
Very convenient and good price!
29 août 2024
Great staff
29 août 2024
I used this service for UPS parcel drop…
I used this service for UPS parcel drop off, parcel wasn't collected .. total waste of time, I should have selected to have UPS collect it at my home.
Nobody (OOHPod) or UPS know what the status is .. it is just sitting in the locker. I paid extra for express delivery and got express nightmare instead.
Do not use this service for UPS drop offs ..
27 août 2024
Avis spontané
Réponse de OOHPod
Hi Michael, Thank you for taking the time to give us this valuable feedback and we’re so sorry to hear of your experience with UPS. We have contacted UPS on your behalf and they have promised to collect your parcel today. Or, as Ellen explained to you, we can open the locker for you if you wish to collect it yourself. Or is there is anything else we can do, if so please contact us on support@oohpod.com
If I could give this zero stars I…
If I could give this zero stars I would. Ordered through Vinted to have items delivered by Yodel to OOHPOD Castlereagh. Yodel tried 3 times but said OOHPod has no capacity. I asked Ellen from Online Chat why this was who quickly told me my item was delivered at 10.50 am today however Yodel said it was with them. First and last time I'll use this pod...absolute waste of time and Online help was one big lie
13 août 2024
Avis spontané
Réponse de OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Such a great service
Such a great service. Convenient oversized package pick up times and 24 hr lockers for regular deliveries.
Had an issue on my end with picking up a package and customer service was second to none. 10/10 recommend.
8 août 2024
Avis spontané
Réponse de OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Réponse de OOHPod
Thank you so much for your feedback Collette.
Did you mean to give us a 1 star review because your comment is positive?
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Réponse de OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Really pleased
Really pleased, pickup of packages from the locker is very easy, the location I use is perfect for me, it's nice not to have to worry about being home to get a package when I'm working in the office or just out and about
29 juillet 2024
Réponse de OOHPod
Thank you so much Kathleen for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
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