They value 0 for your time ,money and will ruin your happiness. We ordered Onam palahara petty for Onam for our parents.its been more than 15 days,no delivery happened. Tried contact them over phone,n... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They did not deliver my order, kept me waiting for 2 months saying shipment reasons, and refused to refund. Such a scam! Waste of money and time!
Horrible experience and fraud company.Almost 2 months products are not delivered and even high custom clearance money paid but no trace of product.Many mails sent to customer care but no resolution an... Voir plus
L'entreprise a répondu
எங்க குடும்பத்திற்கு பிடித்த அனைத்து இனிப்பு வகைகளும் எப்படி ஒரே இடத்தில் கிடைக்கும்...அதே சுவையில் அதே தரத்தில் எப்படி கிடைக்கும்..Oorla வில் கிடைக்கும். முதலில் எனக்கும் நம்பிக்கை கிடையாது.வாங்கி த... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de commande de repas en ligne
- aussi dans
- Boutique de produits diététiques
- Épicerie
- Épicerie asiatique
- Magasin de produits gourmets
- Supermarché
Écrit par l'entreprise
Oorla is where you can find everything and anything authentic. From Sweets and Snacks to Clothing and decors, if it is traditional & authentic, you can find them at Oorla. Oorla sources authentic Sweets & Snacks from traditional regional shops across India and ship them worldwide. What can you find at Oorla? Traditional Tamil Sweets & New Indian Sweets, Tamil Snacks, Homemade Masalas, Idli Podi, Multigrain Health Mix, Palm Jaggery Sweets, Milk Sweets, Healthy Snacks made of millets, Raw Honey, Honey soaked delicacies, Homemade South Indian Pickles (Tamil Nadu Pickle, Andhra Pickle & Telangana Pickle), and many more. Also, don't forget to try our signature product "Palakara Petti", a curation of 10 best Tamil Sweets & Snacks sourced directly from century old regional shops across Tamil Nadu. Buy best Indian Sweets Online sourced directly from origin only at www.oorla.com.
Coordonnées de contact
Fouvi Technology Private Limited Kovaipudur Main Road BK Pudur, 641042, Coimbatore, Etats-Unis
- 8438931791
- care@oorla.com
- oorla.com
2,3
Bas
217 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful delicious snacks and sweets…
Wonderful delicious snacks and sweets !! Mouth watering delicacies .
23 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed our snacks and sweets. Your kind words truly mean a lot to us.
Warm regards,
Team Oorla
They are a scam
They are a scam. I had ordered from them and they never delivered at all. When requested for refund they never reply also.
23 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you faced with your order and communication. Timely delivery and proper support are very important to us, and we take your concerns seriously. We also want to assure you that we are not involved in any scam, and we are committed to resolving such issues promptly.
We would appreciate it if you could share your order details with us so our team can look into this and take the necessary corrective steps.
Thank you for bringing this to our attention.
Warm regards,
Team Oorla
Fungus in FOOD / Split delivery NO Customer support
I placed Order my order number was ORG33098
My Order was delivered in Split form, with NO Support from Oorla on tracking and Issues.
Further Upon Reeciving Pkg and Opening it found that Sweets were all gone BAD with Fungus.
Tried calling their Support , Instead of Answering calls they Disconnected the calls.
I WOULD NOT RECOMMEND WASTING MONEY OH THEM.
21 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your feedback. We’re very sorry to hear about your experience with your order. Product quality, timely delivery, and proper support are extremely important to us, and we take your concerns seriously.
We would appreciate it if you could share your order details with us so our quality team can investigate this and take the necessary corrective steps.
Thank you for bringing this to our attention.
Warm regards,
Team Oorla
I got the Palakara petti for Diwali so…
I got the Palakara petti for Diwali so we could try the various tamil sweets. Enjoyed most of them, especially Tirunelveli halwa and coimbatore mysorepak!
20 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you so much for sharing your feedback. We’re delighted to hear that you enjoyed the Palakara Petti and especially loved the Tirunelveli Halwa and Coimbatore Mysorepak. Your kind words truly mean a lot to us!
Warm regards,
Team Oorla
I had ordered for Diwali bhakshanam on…
I had ordered for Diwali bhakshanam on 13 oct..... Diwali, goverdhan puja is also over.....not yet received my package...... very poor service.....mob is off........not responding to email.....I have even sent pic of payment.....no one is responding till date
22-10.2025
22 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your feedback. We’re very sorry to hear about the delay and the inconvenience caused. Timely delivery and proper communication are extremely important to us, and we take your concerns seriously.
We would appreciate it if you could share your order details with us so our team can look into this and take the necessary corrective steps.
Thank you for bringing this to our attention.
Warm regards,
Team Oorla
Worst
Well, they need the correct delivery partner. When tracking the order it says delivered but I have not received any order. The logistics vendor is Shree Maruti who is third class and no CS follow up. Bad experience
15 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about the issue with your delivery. Timely delivery and proper communication are very important to us, and we take your concerns seriously.
We would appreciate it if you could share your order details with us so our team can look into this and take the necessary corrective steps.
Thank you for bringing this to our attention.
Warm regards,
Team Oorla
Missing Palakaram in my order (ORG35402)
I ordered a Palakara petti ( order no: ORG35402). Even thogh its expensive for its quantity of content, I ordered for its quality. Received the parcel today at my UK residence. Disappointed to see one item is missing- 9 containers instead of 10 stated in ingredient card. The most expexted Palkova is the missing item. Very much disappointed. How can it be rectified?
17 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your feedback. We’re very sorry to hear about the missing item in your Palakara Petti order. Product quality and accurate packing are extremely important to us, and we take your concerns seriously.
We would appreciate it if you could share your order details with us so our team can look into this and take the necessary corrective steps.
Thank you for bringing this to our attention.
Warm regards,
Team Oorla
It was definitely a fast service
It was definitely a fast service. But did not deliver the same product as advertised. Paid so much to get so little amount ( like samplers) and couple of sweet boxes not sealed and not closed properly too n the ghee leaked into the cardboard box plus the storage box was so oily when touched too! Delivered soan papadi instead of palkova is a big disappointment.
14 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear that the products in your order did not meet your expectations. Product quality, proper packaging, and accurate delivery are very important to us, and we take your concerns seriously.
We would appreciate it if you could share your order details with us so our team can look into this and take the necessary corrective steps.
Thank you for bringing this to our attention.
Warm regards,
Team Oorla
Everything went wrong with oorla.com
Everything went wrong with oorla.com. Pathetic customer service, Irresponsible delivery people, delayed delivery, damaged package, short shelf life or expired items, fake promises. Ignorant whatsapp support.
14 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
We are truly sorry to hear about your past experience with us.
We will look into this issue internally and ensure improvements are made. As a gesture of goodwill, we would like to offer you a special discount on your next purchase.
Thank you for your patience, and we hope to serve you better in the future.
Regards,
Team Oorla.
Palahara petti
I had ordered the Palahara petti and the sweets and snacks were fresh and delicious. The packing was also very impressive.
Thank you Oorla for this amazing experience
13 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the Palahara Petti and that the sweets and snacks were fresh and delicious. It’s great to know that our packaging impressed you as well.
We truly appreciate your support and are glad you had an amazing experience with Oorla. We look forward to serving you again soon!
Regards,
Team Oorla.
A taste of home
I recently ordered a few products from Oorla for my daughter in Sweden. She got it on time. It was neatly packed and fresh. My daughter loved them all. I had few issues like customs and incorrect phone number. All were sorted out by their customer service personnel. I had a good experience with them.
8 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your experience! We’re thrilled to hear that your daughter in Sweden received her order on time and enjoyed the products. It’s also great to know that our packaging met your expectations.
We appreciate your patience regarding the customs and phone number issues, and we’re glad our customer service team could resolve them for you. Your positive experience means a lot to us, and we look forward to serving you again soon!
Regards,
Team Oorla.
Delicious
Hi,
I received your sweets package and I am very happy! 😍
All the sweets were very tasty and I really enjoyed them.
Especially, I liked Thirunelveli Halwa and adhirasam — they were soft, fresh, and full of flavor.
6 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
We’re so happy to hear that you enjoyed your sweets! 😄
It’s wonderful to know that the Thirunelveli Halwa and Adhirasam were a hit — soft, fresh, and full of flavor.
Thank you for your kind words, and we look forward to delighting you with more treats soon!
Regards,
Team Oorla.
Excellent snacks
Excellent snacks. Very fresh and delicious. Will order again!
6 octobre 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for your wonderful feedback! We’re glad you enjoyed the snacks and found them fresh and delicious. We look forward to serving you again soon!
Regards,
Team Oorla.
I ordered for TN & Andhra snacks pa…
I ordered for TN & Andhra snacks pa kage to Germany and initially I got a defect spoiled product due to delay in logistics , I raised this complaint to Oorla.com , They sent me thee replacement and im yet to get the parcel
4 septembre 2025
Avis spontané
Réponse de Oorla
Hi,
We’re truly sorry to hear about your experience. At Oorla, our aim is always to satisfy our customers by delivering fresh, authentic products from native vendors. We understand how disappointing delays and spoiled items can be, and it’s never our intention to cause such inconvenience. Please be assured that we have already created a replacement for your spoiled items for more details, kindly check your registered mail. Your feedback is very important to us, and we’ll work hard to ensure this does not happen again.
Regards,
Team Oorla.
This is the worst I’ve tasted
This is the worst I’ve tasted. I ordered the sweet jackfruit Kerala style and it was awful. Tasted like Ayurvedic medicine. It has no jackfruit taste- just an overkill of jaggery. The coconut chutney powder is full of the dhal taste not like the chamundi podi made in Kerala. Every item I ordered was inferior in taste- unlike the other vendors that give you your money’s worth. DO NOT BUY FROM THIS COMPANY - it’s absolutely the worst.
31 août 2025
Avis spontané
Réponse de Oorla
Hi,
We’re truly sorry to hear about your experience — this is never our intention. At Oorla, our aim has always been to satisfy our customers by delivering authentic products sourced directly from native vendors. We completely understand how disappointing it can feel when something doesn’t meet your expectations, and we value your feedback deeply. Could you please share your order number so we can look into this right away and make things right for you?
Regards,
Team Oorla.
Price is so high and quantity is very…
Price is so high and quantity is very very less. It’s better not to order from Oorla. Please don’t order.
1 juin 2025
Avis spontané
Réponse de Oorla
Hi,
We understand your concern. Our products come directly from native vendors who prepare them in small batches using authentic recipes and premium ingredients. This sometimes affects pricing and quantity, but it ensures you get the true taste and quality of our traditions. We’ll keep working on giving you the best value and experience.
Regards,
Team Oorla.
Ordered some snacks and sweets from…
Ordered some snacks and sweets from Oorla. Kozhikode halwa doesn't taste fresh or good. Rest of the items were ok.Great packing and fast delivery.
27 août 2025
Avis spontané
Réponse de Oorla
Hi Divya,
Thanks a ton for your order and for sharing your thoughts! 😊 We’re thrilled that you liked the packing and speedy delivery.
We’re sorry the Kozhikode halwa didn’t hit the mark this time, it’s usually a fan favorite, so your feedback really matters. To make it up to you, we’d love to offer a special treat on your next order so you can enjoy it at its freshest and yummiest.
Your sweet moments mean a lot to us, and we promise to keep delighting you with every bite!
Regards,
Team Oorla.
Well made but too expensive !!!
Ordered twice from them (different items); their products are well made and homely. But they are too expensive for the quantity they provide.
Assorted millet laddu is 1/5th size of a laddu, picture on the website is very deceiving ..
All the items ordered felt like a tasting sampler than a snack box
22 avril 2025
Avis spontané
Réponse de Oorla
Dear Customer,
Thank you for sharing your thoughts with us — feedback like yours helps us grow. We source beautiful, authentic products and pack our sweets and snacks with utmost care, ensuring you receive the same quality and experience as if you bought them directly from the roots Each item we offer is sourced directly from trusted vendors who preserve the authentic taste and tradition of their craft. We intentionally avoid adding preservatives, because for us, your health isn’t just a priority — it’s a promise.
While this attention to quality may result in a slightly higher price, we truly value your input and are committed to continuously improving your experience with us. Your satisfaction is our priority!
We truly hope you can enjoy them as wholesome treats rather than just snacks. Your trust matters to us, and we’ll keep working to make every order feel worth it.
Regards,
Team Oorla.
I placed an order for a sweet box from…OORLA (TAMIL NADU)
I placed an order for a sweet box from (name of shop) on the (22.march.2025). I had high hopes and was so disappointed when I received it. Its was not worth the price at all. It was said that I only had to pay $58-postal charges $15 and UPS charges is $58.93for the sweets but ended up having to pay $131.93for a box of sweets (400grams.) It wasnt worth it at all. I thought it would be good because of the price and quality they've shown online. I could've bought this for 15 dollars from here. I do not recommend this shop. Please don't fall for their false advertisements.
So please don’t buy any CANADIAN this PRODUCT(OORLA)this is big SCAM.
30 mars 2025
Avis spontané
Réponse de Oorla
Dear Mohamed,
We’re truly sorry to hear about your disappointment with your recent order. We understand how frustrating it must have been to pay additional duties on top of the product cost, and we genuinely appreciate the time you’ve taken to share your experience with us. Your feedback is important, and we take it seriously.
Please allow us to clarify — most international customs duties are random, unpredictable, and unfortunately beyond our control. As mentioned on our website, if such duties are applied, they are to be borne by the customer. These charges vary from country to country and even from shipment to shipment, depending on customs regulations and local authorities’ assessments.
We always strive to be transparent about such possibilities and regret that this has impacted your experience with us.
Regards,
Team Oorla.
Order not delivered after 3 weeks of…
Order not delivered after 3 weeks of placing,no response for requests to refund.
The delivery is requested to Cochin and the excuses are lame on weather while its not a bad monsoon situation and over 3 weeks with no update is unacceptable. The ad guarantees fresh quick delivery but now how its going to maintain freshness if the product ever gets delivered? Multiple requests were made for refund but there is no response from customer service.
24 mai 2025
Avis spontané
Réponse de Oorla
Dear Sreeparvathy,
We’re truly sorry for the experience you’ve had this is certainly not the kind of service we strive to provide. We completely understand how frustrating it must be to wait for over three weeks, especially after placing your trust in us for a timely and fresh delivery.
We sincerely apologize for the inconvenience caused. To help us investigate and take immediate action, could you please share your order number? Once we have the details, we’ll do everything we can to resolve this as quickly as possible.
Your feedback means a lot to us, and we’re fully committed to making things right.
Regards,
Team Oorla.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.